The point isnt that they have to work with the fanbase, the point was that they aren't going out of there way to do us any favors, why should we be grateful to them for anything? Are you grateful to the store clerk who sold you a loaf of bread? No i would hope not, because he is providing a service to which you paid for, in most civilized countries the world over, if someone is unhappy with their service, the provider works with them to resolve the issue rather than ignoring a customer and potentially losing business.
I can't believe im even defending people's right to have an opinion... mind control is freaking real apparently.
also you either unvalue consumer power, or are overthinking what it means to have consumer input. You don't speak with your voice, you speak with your wallet.
Consumer power has no value in this case. You don't vote with your wallet; I know you don't, because Electronic Arts still makes money and BioWare is still here in the end. The community at large doesn't care to vote with their wallet, and we all know it; the games keep turning enough profit to sustain itself, and they are now way too high profile to just throw away so easily. If you honestly did, then no one would have bought Inquisition or no one will buy Andromeda, or even hang around here as much as they do.
So you have no power. People need to accept that that really, you never had power. That being said, considering how BioWare tends to overcorrect issues and works their ass off in doing that all, it kind of is a case-en-point scenario regarding providers and their service. People really think BioWare ignores people? Ignores their fanbase?
People really have no clue in the end, then. You may not get everything you want, but i'll be damned if this company doesn't bend over backwards for people at times over some of the most minute things too, so you can enjoy a ****** game.
In that case, this not an opinion, you are simply wrong with that mentality. Or ungrateful. Take your pick.