Consumer power has no value in this case. You don't vote with your wallet; I know you don't, because Electronic Arts still makes money and BioWare is still here in the end. The community at large doesn't care to vote with their wallet, and we all know it; the games keep turning enough profit to sustain itself, and they are now way too high profile to just throw away so easily. If you honestly did, then no one would have bought Inquisition or no one will buy Andromeda, or even hang around here as much as they do.
So you have no power. People need to accept that that really, you never had power. That being said, considering how BioWare tends to overcorrect issues and works their ass off in doing that all, it kind of is a case-en-point scenario regarding providers and their service. People really think BioWare ignores people? Ignores their fanbase?
People really have no clue in the end, then. You may not get everything you want, but i'll be damned if this company doesn't bend over backwards for people at times over some of the most minute things too, so you can enjoy a ****** game.
In that case, this not an opinion, you are simply wrong with that mentality. Or ungrateful. Take your pick.
Consumers may not have much individual power, and the outrage of a single person on the forums might not have much effect, but from time to time
the suits in charge manage to annoy enough people and cause enough outrage, that the effects are clearly felt even Up There.
As a rule, consumers need to be on guard when they deal with a megacorp, because the natural inclination of such entities is to give as little as they can
and grab as much money as they can. Things like quality products, customer loyalty, and fair business practices are mostly a joke for them.
The only question is: "How much can we get away with, without outright killing our cash cow?"





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