2 réponses à ce sujet

[Saladinbob1]

I have had an account here for a number of years, regularly been able to log in until recently where now it's asking me to sign in and then asking me to register a username for a new account, despite my logging in with my existing account. I've tried different browsers but the problem persists regardless.

 

Why can I not log in with my existing account? To the best of my knowledge, I'm not banned. For the record, my original username is this without the '1'.

[Jesse Reid]

It looks like you last logged in with that account on February 10th. Have you changed anything on your account since then, like your email address?

[Jesse Reid]

Not really, we use the EA account system to authenticate and no one from BioWare has admin privileges over that. Can you message me privately the email address you are using?