272 réponses à ce sujet

[jusdy]

I had the same problem. I run ME2 on Win7 64-bit. I finished this game twice without any problems, and when I run it again two days ago I could not connect with cerberus network. Only thing that changed in my system was that I installed Alpha Protocol Solution to this problem (No, uninstalling AP is not an option : Control Panel, Network and sharing center, network type "home". Before that I had "public network" for couple of months and everything worked fine. I tried to disable all security options and still with "public network" selected cerberus would not work :]

[Katyana13]

i have this problem trying to connect via xbox 360

[...mortaL]

aaahh great.

no i have the same problem. I've recently re-installed the game and all my dlc hoping this would fix this.
but now it won't even let me login.
a few months ago i could play without trouble then i stopped for a few weeks and since then it won't let me login to cerberus.
[edit: i run on win7 64]

so i thought a re-install might fix the issue but no..
now i get the message that it can't authorize (?) any dlc > prompt to login.

ha. i wish i could.

this is somewhat troubling since i really don't want to use some semi-legal method to get it to work.

anyhow.. maybe some sort of fix comes along sometime.

ahh by the way.. i tried the ecn "fix" but that didn't do anything.
would kind of suprise me anyhow since i didn't change anything since my first install (which was january or february)

we'll see

,,,mortaL

Modifié par ...mortaL, 16 juin 2010 - 08:04 .

[Der Totmacher]

I am also having connection problems via my xbox 360.

[somejah]

Those talking about their xbox 360's do not post here, this is not your forums, this is for PC, and mortal, have you tried the hosts file fix yet?

[BiG_BoSSbRA]

Thank you very much somejah after i tried to do everything the only thing that worked here was your guide.

[lurkingbunny]

somejah wrote...

Ayabast wrote...

I had issues getting Cerberus network to work so I could validate Kasumi dlc I also couldn't login into Dragon Age Origins seeing as the login button was grayed out, I have a PC and use windows 7 so I hope this will help vista/Xp users some what.

Go to control Panel,

you should see the search bar in the top right

type: Windows Features, Programs and Features should pop up,

select Turn Windows Features on or off, you should see a box blocked it for Microsoft .NET framework 3.5.1

select the plus sign and check the box for both windows communication foundation HTTP
Activation and Non-HTTP Activation,

press ok and give it a try

Hope it works for you like it did me, best of luck.

Hmm, this seems like it would work, but will have to see if anyone else is helped first.

It worked

[linkrulesx10]

I have tried everything in this thread, Running Win 7 64 bit.



I can login to the game but when I put in my cerebus network key I get a interrupted message.



any more ideas about what can be done?



Oh, I could do the one with the host file as the only one on my computer was a template explainging how the host file worked.

[Oldurama]

I have tryed each and every single solution or possible solution that had been posted in this thread.



None of them worked.

But after I took the steps that make me remove every line starting with 127 or has EA in it in the hosts file it now gives me the error message after 30 seconds instead of after 0.3 seconds:(

[SilasWolfe]

Every time I start up the game it attempts to auto-login. It then tells me it couldn't connect. I then have to manually enter my information, at which point it works and all the DLC is authenticated. It's not a major bug it's just a hassle that the auto-login option has seemingly stopped working.

More annoying than this issue is that I start up the game today after installing Overlord, Blood Dragon (which a friend didn't want and gave to me) and the Aegis pack to find that I have somehow lost my achievements, which is a pain in the ass.

Modifié par SilasWolfe, 07 juillet 2010 - 04:18 .

[Jinxiez]

I got this problem after installing some new DLCs and I\\ve tried all the fixes possible here (I'm using XP) I'd don't have any lines with ea in the hosts file and the command prompt stuff doesn't work so... you people have any more ideas on how to fix this? I was really looking forwards to playing a little

[MaxiTB]

Same here ...

Blessed DRM is again driving paying customers into piracy :-(

[Oldurama]

SilasWolfe wrote...

Every time I start up the game it attempts to auto-login. It then tells me it couldn't connect. I then have to manually enter my information, at which point it works and all the DLC is authenticated. It's not a major bug it's just a hassle that the auto-login option has seemingly stopped working.

Silly question maybe but I couldnt find the option anywhere to enter my information manually.

In Options Online I checked No to auto login to EA, but it still doesn't ask me to manually enter my information, how do I get the game to ask me this?

[Pyroclase]

Just comming back to finish ME2 off after a couple of months of enforced absence and it keeps saying it can't connect to the cerberus network. Worked fine before and bar installing Sacred 2 and the 10.6 ATI drivers (and whatever mystical updates M$ have chucked my way) nothing should have changed. I am running on XP pro SP3 if anyone has any pointers.

[Shephard_116]

Same problem here (Not able to connect to cerberus network...something of timming out), but I also purchased ME1 during the EA week on Steam, and in ME1 I can't seee any DLC's on downloadable content, in options menu.
So... Could it be that it's not a Bioware problem, but a connection problem, since it doesn't recognise ME to be connected to internet?
EDIT: BTW I'm usin windows XP Pro SP3

Modifié par Shephard_116, 16 juillet 2010 - 10:16 .

[Skinny T]

Pretty much the same for me, just after the main screen it promps me to connect and some kind of timeout error comes up no more than a second after I click continue.

[FLickeh]

I'm having the same problem. Played fine for first month of release and i completed the game. Returned to the game just over a week ago and i can't get into Cerberus. I've reinstalled the game, removed the Mass Effect 2 folder in My Documents, tried all the fixes mentioned in here and nothing has worked.

I'm currently talking to EA technical support via email but nothing has come from it yet. They offered to move my DLC etc to a new account but i know that wont fix the problem due to the error appearing before i can even log into the network.

[Davidheat1088]

Some here, After installing Aegis Pack i cant log on to Cerberus Network. i really dont know if the GMs have been working on this or not.. if u guys have info to share plz do so

[Shephard_116]

Davidheat1088 wrote...

Some here, After installing Aegis Pack i cant log on to Cerberus Network. i really dont know if the GMs have been working on this or not.. if u guys have info to share plz do so

You only couldn''t connect after installing Aegis Pack?
Mine didn't work from the very beggining... Different problem? Or just tough luck?

[somejah]

Please tell me what fixes you have used so far, if any.

[Davidheat1088]

somejah wrote...

Please tell me what fixes you have used so far, if any.

so far i tryed seting the game to run on Windows XP (i have vista) then i look at my fire wall and it sayd that program is allowed to use internet.

[nagman20]

This is driving me crazy! I have the collector's edition and installed it, activated my account and I was able to redeem all of my codes, bought new DLC, installed 9 DLCs and started the game - at that point it said it cannot authorize any DLC and that I should connect to the Cerberus network, but when I try it always says that the communication with the server was interrupted or has timed out. I'm running win7 64bit.

I tried all of the fixes mentioned in the thread (although I don't know how to open ports I figured if I disabled my firewall it should be ok - I'm running ESET Smart Security)

- disbaled firewall
- cmd fixes
- hosts file edit
- the Framework 3.5 fix
- even tried to connect to the internet through another ISP

It's driving me nuts!

Can anyone help please?

Edit: I dowloaded DLC from the site not cerberus network, since I can't connect to the bloody thing

Modifié par nagman20, 20 juillet 2010 - 09:18 .

[Ghastous]

any 1 got any help for when it says ur account is invalid as thats wats is doing to me now but my dragon age account is fine (both same account)