That's not how business works. If you are in a video game industry you are supposed to cater to gamers and give what they want, and it's the video game designers job to create a game what people crave for and to create ways to make their video games better than their previous games. It's never about what BioWare or EA wants and if that's the case they going to ****** a whole lot of people off and go to someone else who can meet their demands and making better games than BioWare. Believe it or not BioWare is challenged by developers like CD Projeckt Red and Bethesda and other devs that can make better RPGs than them, if BioWare wants to stay relevant they have to listen to fans and listen to critics so they can be consistent of making games and learn from their mistakes and fix them. But we'll wait and see what they can offer to the table.
It's the video game designers job to CREATE a game that's original and engaging to people. Your tenet limits game designers to being merely reactionary, not creative. When they only respond to the demands of fans, we get the same game being made over and over and over again, just with different skins. Nothing really new comes out. Whereas, when fans give developers the latitude to be creative and imaginative, we get new innovative games that engage us in ways we never dreamed they could.
Do you honestly think that the fans and critics of ME:A are "consistent." I see a lot of people arguing here... which means they are divided in their opinions. If they listened to every fan/critic... their work would be anything but consistent... but of course, you are really saying they should only listen to the fans/critics who happen to agree with you and ignore all the other fans/critics who are in disagreement with you... which is BS, IMO.
As for their competition, I'm sure they know that they have competition in this industry... but that doesn't mean they should be limited to copying that competition. I really don't want ME:A to be a carbon copy of Fallout 4.
What I want is something new and different... something that comes from their creative minds... minds more creative than my own. And, if that means forfeiting some consistency from a different story written 10 years ago... I'll happily just make that leap of faith with them.
OP: Your title implies that this thread is asking what is means to be human in Andromeda... I found it disappointing that your video really only explored AGAIN what it meant to be human in the Milky Way Galaxy of ME1 to 3. There is absolutely nothing that says humans will be viewed in the same ways they were viewed in ME1-3.