I stopped playing PC games because it was too expensive for me to keep up with all the tech (graphics cards, memory upgrades, etc),OS updates, and paying more even more money to have them installed because I don't have to knowledge to do so. I don't know too install hardware and OS and I'm know I'm able to do and finding a place to do it that isn't Best Buy just isn't worth my time and money. Also I didn't like PC games and wasting money on games that I couldn't play because I despise playing with a keyboard and mouse. For PC gaming was the WORST gaming experience I've ever had and IMHO PCs as a gaming platform sucks. I will take my Xbox One and PS4 over a PC because for the consoles faults I simply I have more fun playing games on them.
I don't give a damn about how many frame the game runs or if it's 4K resolution because honestly unless the frame rate drops so bad most time I can tell the difference and I doubt 95% of players and gamers can tell the difference and what difference there is so minute that it's not worth the money and certainly not my time to care.
The best situation for hardware is to have a friend that knows that stuff. Hardware is very quick and easy to install, but I'll still advise people who don't know what they're doing to not do it because of how easy it can be to ruin your hardware by not handling it properly.
Installing Windows on the other hand is just an exercise in pressing "next" a bunch of times then waiting for progress bars to move, as is updating it. This is why I don't get when people say they can't do it.
I'll also note PC has high amounts of customization available to you. Don't like the KB/M? Windows supports Xbox controllers and it's just a USB plugin which all modern PCs have. Want to tweak a game's config file to pull out extra performance? You can do that. Or not, if it's not your thing. If you don't mind putting in a little time to do the tweaks, there is a lot of options open to you.
That said I'm not going to call any one platform better than the other. The right choice in gaming platform is the one you enjoy the most. I like PC because it lets me customize my gaming in ways that consoles simply don't have, so I play on PC. Others will pick consoles for their personal reasons, and they aren't wrong.
I find it silly to claim that either consoles or PC are inferior to one another.