I think the biggest problem with ME2 is DA:O

DA:O was like "whoah, this is the ME engine tuned up, expanded, and made fantasy" which made everyone think "whoah, imagine what ME2 will be since it'll have all the improvements and enhancements that DA:O had over ME1" and when that didn't happen (in fact the game went *backward* for a lot of RPG fans, not judging, just stating) it hit everyone with a little shock.
BioWare is going a different direction with our ME Universe than they are with the DA:O Universe, probably to avoid that feeling of "same game different setting" feeling that ME->DA had. Since they started in the fantasy realm, it makes sense that they want to pull their fantasy universe deeper down their RPG roots whereas they can take ME in a different direction and attract a different type of fan. (Not saying I agree or disagree with that strategy but it seems to be what they're doing) We're likely to see an even *more* "streamlined" game with ME3, maybe barely resembling ME1 at all. It's not like RPG fans "voted with their wallet", all the fanboys, myself included, pre-ordered a copy or two so the sales will probably be great no matter what the playerbase actually thinks of the game. The review sites seem to be heavy-hugging EA
SO... in that context... although it made *me* sad along with you guys (I think I went back to the Citadel 3-4 times after trying different things to try to "unlock" a way to get to the Asari, Doc's office, old merchants), it makes sense that the environments are crafted in a totally different way. Tight and with defined direction. It makes the game *much* more accessible to folks that aren't used to the FedEX RPG standard. HOWEVER... within *that* context... WTF is up with planet scanning, ammo clips, and fuel paid for and used to look around the map now?