@Prince
Sorry, I'm having an issue quoting posts today.
That wasn't really intended as criticism of how Shepard was written. I agree that the writers gave Shepard some moments where s/he expressed private doubts or fears, and in ME3 they had Shepard beginning to experience PTSD or survivor's guilt. They all served to make Shepard feel a bit more human than s/he would have otherwise.
Some players have criticized those moments however, preferring that the character be an unflappable brick. Some people have also argued on this forum that Shepard shouldn't have been having nightmares in ME3, because prior combat experiences should have made Shepard immune, even though that's not how PTSD works.
My comments were directed more at the fans, and prior requests around these parts that the writers leave similar scenes out of the games. I hope the writers quietly ignore those requests, both because it would make the protagonist seem less like a real person, soldier or no.... and because a lack of relatable human traits would make the character completely uninteresting.
While I can agree wih the overall sentiment of what you say, I am not in favor of similar scenes to the dream sequences because for one, I feel that those scenes are not there for the sake of humanizing Shepard but for the sake of symbolism and that is not an impression I want to come away with from a sequence that is suppose to be about PTSD and characterization.
The dream sequences were also mandatory and so took the choice of how Shepard experienced loss and dealt with it out of the players' hands which is unnecessary, in my opinion as the below quests has shown it can be expanded upon while the option to do so rest with the player.
In my opinion, we should not have had to play through the dreams but instead have the option of talking to our companions about dreams or similar indications of post-trauma stress; if we go with the dreams, it should be up to the player to decide what the dreams were about and entailed through the ensuing dialogue and the effect it has on them thereby providing the oppertunity to actually explore the emotional and psychological impact the dreams have and allow for optional relationship building.
If Shepard refuses to talk to the companion about it then that provides a neat option of roleplaying and character building as well: One Shepard might have dealt alone with their grief for so long that, that is what they always do.
Quests like "I Remember Me" from the first Mass Effect, I feel, are the better way of humanizing Shepard and allow the players options in how to humanize Shepard.
I made a post about this a long while ago and thankfully, I could find it;
I remember the Sole Survivor's personal quest in Mass Effect 1 where near the end of it this happens:
Corporal Toombs: "Just as long as he goes to trial. Maybe the screaming will stop now. I don't know"
Shepard (I do. It dosen't.): "All you can do is keep going. "
Although the actual line could have matched the paraphrasing a bit better, in my opinion, I still feel that this exchange and the Colonist' exchange with Talitha in the "I Remember Me" quest was so much, much better than the symbolic dreams in Mass Effect 3. These exchanges felt more human than those dreams did. The dreams felt... artificial in a way. I am not sure how to describe it. They lacked the emotional impact that these quests had to me.
I think "I Remember Me" might be my favorite quest in the entire Mass Effect series. Even the title gets to me.
Basically, options and dialogue.
Note: this is my opinionated opinion. My personal dislike of the dream sequences and similar scenes do not extend to the people who like them.