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Overheating CPU and Crashing Problem


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#26
Fester Pot

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I just popped open my case and blow a fan into it on high. This keeps things cool while playing the game.

#27
Matthew Young CT

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"What makes no sense is that my pc has no problems with Oblivion at very high resolutions and textures etc. COD MW2 runs like a dream at 1440x900 and high textures. In fact no problems with any other games. Surely some dust, not that there is any, would affect other games as well. Only Dragon age finds my cooling inadequate."



Those games aren't terribly demanding. Thing is, if you are borderline overheating, most games won't show it, because they aren't consistently stressing the components.



Run linpack (Intel Burn Test or somesuch, they use it for QA) or prime95 or somesuch if you want to see if your CPU has enough cooling. If it survives those you're 99% sure to be golden. If not, your CPU may or may not survive a given game, but it's never the game's fault if it doesn't.

#28
Jassper

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I have been browsing a lot of these types of post and they seem to point to one thing - Over heating. (besides the issue that may be present with a specific ATI card model)

While it is possible that software might be part of the issue, everyone needs to do their part to insure that it is not a hardware issue. No one wants to accept the fact that their own computer might be the problem, instead it is easier to rant and rave about the problem. (not saying you are specifically, just in general)

The game runs flawlessly on both my Desktop and Laptop as dose many others playing this game so I find it hard to believe that the issue is 100% software. If the software "casued" overheating then everyones computer would be overheating. Even if Bioware were to "fix" the problem - there will still be some system out there that won't run the game properly.

Here are some tips to try to help eliminate your own hardware being the issue.

1. Clean your computer. If you have access to an air compressor that would be best but if not use cans of dust off or something. IMPORTANT: turn off the switch at the back of the power supply before unplugging anything. Disconnect all cables and remove both sides of the case. IMPORTANT: unplug ALL fans. Do not allow the fans to spin while plugged into the main board or power supply. Spinning the fans can cause back voltage and can damage components. To prevent the power supply fan from spinning you can stick a pencil or something into the vents to "jam" the fan so it doesn't spin while cleaning - don't forget to remove the pencil. Video cards have there own fan, so remove the video card and clean it separately. Spray out the entire computer and be sure to get surface dust off the memory chips and other components. Clean the video card the same way, if the fan on the card don't unplug, hold the fan so it doesn't spin.

2. Examine the video card. While you have the vid card out, look at the heat sink, is it discolored, brownish-black or oxidized? if so - replace the video card. If you have the means you can try attaching a larger fan but this just prolongs the inevitable. Even if the card seems to work, the GPU has already been damaged at this point and will simply continue to get worse. Turn the fan on the vid card slowly with you fingers. Does it spin free or does it feel like a clicking scroll mouse?

3. One largely over looked component in an over heat issue is the power supply. If a power supply is not operating within specs, it can cause all types of havoc on the system. One aspect largely is over heating either itself, the CPU, or the higher end vid cards - the ones that now require a connection directly to the power supply. If your computer is no longer in warranty, then I highly recommend you remove the cover from the power supply and check inside. Blow it out with air and look for any signs of over heating. Check for discolored components or split / bulging capacitors (those tin can looking things). Smell the power supply - yes I said "Smell". If something fried it will still have a distinct smell - something like laundry detergent. But it will make you wrinkle your nose. If you can, verify the voltage outputs are within specifications.

4. Reassemble your system, plugging the power supply in last, and boot the system up in the System BIOS. Most up to date systems will report the CPU and Case fan RPM's, and on some, the RPM of the video card fan. Verify that these numbers are within specifications. You may also want to switch the fan speeds to HIGH instead of AUTO. This ensures that the fans are always giving max air flow.

5. As already suggested - download some burn-in software that will tax and test your system. If it fails then you may have a hardware issue and hopefully the software will pinpoint it for you.

6. Where did you buy the computer? (again, not pointing at the OP specifically - just in general) If you bought your computer at Wal-Mart, or its a $299.00 BestBuy/TigerDirect special, then most likely it is not going to run this game no matter what you do. Systems with Shared Video RAM will also have these types of issues. I have seen so called "Gaming Rigs" that have shared video RAM - not a good idea and it shouldn't be labeled as a gaming rig.

These are just some suggestions and not a "cure all" solution. There are many many factors that can play a part and I suspect that there will not be a common solution that fits everyone.

Well, thats my 4 cents (inflation) on the issue. Let the flaming begin. Posted Image

#29
Jassper

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Matthew Young CT wrote...

"What makes no sense is that my pc has no problems with Oblivion at very high resolutions and textures etc. COD MW2 runs like a dream at 1440x900 and high textures. In fact no problems with any other games. Surely some dust, not that there is any, would affect other games as well. Only Dragon age finds my cooling inadequate."


While I see your point here, that is really comparing Apples to Oranges. Graphics is just a part of it and not the only thing that can tax the system. The engine itself could be more demanding. You have to remember that this game was developed on systems (at that time) were state-of-the-art so to speak and largely out of the reach of general consumers. Older games were designed on now, older systems, possibly matching what is used by the common gamer today or possibly even older. So older games you are running on a system that is at or above the recommended specs. I don't know the games you mentioned so I don't know how old they are, this is just another aspect to consider.

One thing I forgot to mention is that it is entirely possible that the game has issue with one or more specific component combinations. i.e. X brand motherboard with Y brand vidcard, or Y brand vid card with Z brand RAM, etc etc.

This is one reason why companies ask for system specifications to see if there is a relationship in components somewhere.

#30
Flcl33

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http://www.playtool.....html#rivatuner



Try underclocking your gpu and let us know if that helps. It seems to do the trick for the HD3870 blank screen issue.

#31
DrewKime

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I also have this problem. My system specs are more than enough for this game including Aion on high settings ( new release MMO )



However with Dragon Age, my cpu is 100% on the main menu for the game. I downloaded a CPU temp program and the temp was already on 60 degrees c before i started to create a character. I closed the game down and my CPU dropped 10 degrees in 7 seconds... I have recently cleaned the inside of my system and system is smoothly running at 30 degrees normally.



Some how this game is putting so much strain on the CPU it begins to overheat very quickly.



Shame really, game looked promising. I will be taking it back to the store tomorrow.

#32
Gerza71

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You sure you don't anything running at the background like like anti-virus working?

#33
Gary Lancel

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Funny. None program or game I had run on my computer overheated that way.

The cooling system maybe is not perfect. But the software shoudn´t stress the CPU that way either.

#34
Titius.Vibius

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In short the game hasn't been optimized properly because it is overdoing it for some unknown reason. With its current patched state of 1.02a it is crashing more frequently now than before. But what can we do? Bioware hasn't even acknowledge this issue and didn't even bother telling the community if they are in fact working on the solution.



Crysis with all of its might can't bring down my PC but an RPG which is a limited open-world is choking all the way from the start to crash.

#35
Gary Lancel

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Only to tell everybody my own expirience.



I´ve watched the temperature e I am having trouble with it with other games either. But DA is the only one that gets 100% cpu all the time.



I gonna try fix that. But I hope the game get corrected either.

#36
Enernanut

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This is not a bug, it might be due to poor optimization or it might just require more CPU power than some games but it's not a bug. The game seems to use 60-90% of all four cores on my i7 920@4 ghz which heats it up a bit but it's still about 10 degrees cooler than with Prime 95. A computer should not overheat or crash regardless of taxed the CPU is, if it does then something is wrong.



The person that suggested taking apart the power supply is an idiot. Telling someone that doesn't know what they are doing to take apart a power supply is a good way to get them killed!

#37
JironGhrad

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It should be ok to disassemble a power supply as long as it's not plugged in. That said, a burned PSU will stink even if you don't open it and it's a pretty strong odor. Always remember proper electronic handling measures when working on computer parts... make sure to discharge static and limit movement (such as on carpet) that can cause static electricity to build up.

#38
Gorath Alpha

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The residual charge in the capacitors when the PSU has been unplugged for any measureable time is unlikely in the extreme to be anything vaguely close to a  lethal amount.  That doesn't mean it doesn't have seriously painful potential.

I have diassembled quite a number of them in my time, primarily replacing fans that failed early.  I've never been even tickled by anything, but I remain vigilant and careful around stored electricity. 

Gorath
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#39
Enernanut

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A power supply can hold a dangerous charge for several days after being unplugged. The charge held by the capacitor might only give you a good zap if you're lucky but it can be enough to be lethal. If you properly discharge the capacitor or know what not to touch then you will be fine but it is still very foolish to recommend this to someone that doesn't know how to do it safely.

It's also not necessary, you can smell a burnt power supply and see if it's dusty inside. Besides if you want to check whether a power supply is functioning properly you should first check idle/load voltages(preferably with a multimeter) to check whether they are stable and within range. If it is overheating it will either be the fan which is obvious or it is dusty which you should be able to see without taking it apart. If it's dirty blow it out with compressed air. The fan being bad is about the only good reason to take a power supply apart for most people and you should know what you're doing before attempting it.

Modifié par Enernanut, 21 décembre 2009 - 07:15 .


#40
eltonjesus

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my CPU runs at a max of 31º C and it still goes haywire, my 8600 reaches a max of 50º C but i think the issue is in my HDO (hard drive) tempurature which reaches almost 60ºC when i play DAO.

#41
Sayalol

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From what I've seen, the 8600, 8800, and 9800 graphics cards are the ones with the over heating issue. I, too, experience this same problem. I use an 8600 GT and when running the DAO, my temperature goes from about an average of 35ºC, it shoots up to about 95ºC. Both cores in my processor are working at 100%. I'm thinking the processor gets backed up with data because the cards are unable to filter the data through effectivly.

My computer, along with most that I've seen from people posting, should be able to run DAO perfectly fine, but it doesn't. I'm definetly thinking some compatibility issues with the graphics cards.

Modifié par Sayalol, 23 décembre 2009 - 03:52 .


#42
MOTpoetryION

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if you have multi core cpu set the affinity for the game . to not all of them .example duel core set to 1, not 0 and 1

#43
MOTpoetryION

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sorry i should of said how to i guess.go to task manager (have game running) find the prosess

right click > set affinity.might have to do (show all) if you cant find it .

#44
caneker

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Same problem here, Its really weird that CPU is %100 on the main menu...

i have amd x2 245 overclocked at 3.65, i made it 3.40 now its better but after 3-4 hours gameplay, loading screens take a long time to pass...

Graphic card is overclocked ati 4770 and its stable...


#45
caneker

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MOTpoetryION wrote...

sorry i should of said how to i guess.go to task manager (have game running) find the prosess
right click > set affinity.might have to do (show all) if you cant find it .


Does that mean less performance?, i tested it a little but weirdly same FPS in the same scene with a half running CPU...

#46
MOTpoetryION

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i havent noticed any drawback at all . i think its just a mismanagement of the cores in the code


#47
Hippo Eats Midget

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I had the exact same problem happen to me a month ago when the game was first released. I updated Vista to Service Pack 1 and that fixed it straight away. Have you tried that?

#48
Sayalol

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It's doubtful that the OS is the issue.



Also, MOT, I did try changing the affinity. It did help in terms of heating, my computer remained around 70ºC while playing, but as Caneker said, it massively lowered my performance.

#49
whtnyte-raernst

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Jassper wrote...

I have been browsing a lot of these types of post and they seem to point to one thing - Over heating. (besides the issue that may be present with a specific ATI card model)

While it is possible that software might be part of the issue, everyone needs to do their part to insure that it is not a hardware issue. No one wants to accept the fact that their own computer might be the problem, instead it is easier to rant and rave about the problem. (not saying you are specifically, just in general)

The game runs flawlessly on both my Desktop and Laptop as dose many others playing this game so I find it hard to believe that the issue is 100% software. If the software "casued" overheating then everyones computer would be overheating. Even if Bioware were to "fix" the problem - there will still be some system out there that won't run the game properly.

Here are some tips to try to help eliminate your own hardware being the issue.

1. Clean your computer. If you have access to an air compressor that would be best but if not use cans of dust off or something. IMPORTANT: turn off the switch at the back of the power supply before unplugging anything. Disconnect all cables and remove both sides of the case. IMPORTANT: unplug ALL fans. Do not allow the fans to spin while plugged into the main board or power supply. Spinning the fans can cause back voltage and can damage components. To prevent the power supply fan from spinning you can stick a pencil or something into the vents to "jam" the fan so it doesn't spin while cleaning - don't forget to remove the pencil. Video cards have there own fan, so remove the video card and clean it separately. Spray out the entire computer and be sure to get surface dust off the memory chips and other components. Clean the video card the same way, if the fan on the card don't unplug, hold the fan so it doesn't spin.

2. Examine the video card. While you have the vid card out, look at the heat sink, is it discolored, brownish-black or oxidized? if so - replace the video card. If you have the means you can try attaching a larger fan but this just prolongs the inevitable. Even if the card seems to work, the GPU has already been damaged at this point and will simply continue to get worse. Turn the fan on the vid card slowly with you fingers. Does it spin free or does it feel like a clicking scroll mouse?

3. One largely over looked component in an over heat issue is the power supply. If a power supply is not operating within specs, it can cause all types of havoc on the system. One aspect largely is over heating either itself, the CPU, or the higher end vid cards - the ones that now require a connection directly to the power supply. If your computer is no longer in warranty, then I highly recommend you remove the cover from the power supply and check inside. Blow it out with air and look for any signs of over heating. Check for discolored components or split / bulging capacitors (those tin can looking things). Smell the power supply - yes I said "Smell". If something fried it will still have a distinct smell - something like laundry detergent. But it will make you wrinkle your nose. If you can, verify the voltage outputs are within specifications.

4. Reassemble your system, plugging the power supply in last, and boot the system up in the System BIOS. Most up to date systems will report the CPU and Case fan RPM's, and on some, the RPM of the video card fan. Verify that these numbers are within specifications. You may also want to switch the fan speeds to HIGH instead of AUTO. This ensures that the fans are always giving max air flow.

5. As already suggested - download some burn-in software that will tax and test your system. If it fails then you may have a hardware issue and hopefully the software will pinpoint it for you.

6. Where did you buy the computer? (again, not pointing at the OP specifically - just in general) If you bought your computer at Wal-Mart, or its a $299.00 BestBuy/TigerDirect special, then most likely it is not going to run this game no matter what you do. Systems with Shared Video RAM will also have these types of issues. I have seen so called "Gaming Rigs" that have shared video RAM - not a good idea and it shouldn't be labeled as a gaming rig.

These are just some suggestions and not a "cure all" solution. There are many many factors that can play a part and I suspect that there will not be a common solution that fits everyone.

Well, thats my 4 cents (inflation) on the issue. Let the flaming begin. Posted Image

This should be required reading before anyone is allowed to post "Bioware, Your game is broken, FIX IT" posts!

#50
MOTpoetryION

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well the post is about overheating and it does help in that . But hey just trying to help