Lots of people feel the opposite about lots of things. You'd be hard pressed to get everyone to agree on something, anything on these boards. At the end of the day, we'll all argue for whatever features we consider most important. A bit selfish, but I believe paying customers are allowed to have an opinion on what would constitute a better game and therefore a better investment?
But you certainly cannot pull the "lots of people feel race selection is a valuable feature, therefore, it must be a valuable feature" card. Just because some people want something doesn't mean it's a good idea. Obviously you don't care that other people believe race selection to be an all around bad idea (because they're wrong, obviously) so why should I or anyone else care that you and others believe it to be worth it, since you're obviously wrong?
People are not persuaded by opinions, but they're sometimes persuaded (or at least motivated to think) by arguments. And if your argument is that race selection should be included because some people want it in, well, you could say the say not only about the opposite but about virtually any feature.
I don't think everyone's automatically wrong about this issue. I think that guy's wrong, and I think that's borne out by other posters in this thread. As you say, all he's got at the moment is his opinion. If he wants to argue his side, he should. If all he has is dismissive snark, I'm not sure what he or anyone expects in return.
Race selection is poorly handled by the DA series, at best. It raises a whole bunch of technical and storytelling problems for very little return. And that is in a game where the races in question are not all that different from each other. I suspect that in ME it would be a disaster to implement it.
Well, in that little back and forth, I wasn't talking about ME. I don't think you can make that assertion with any finality about DAI, let alone with DAO. Its implementation hasn't been perfect, but it certainly hasn't been so poorly handled that all the resources and effort would have been better spent elsewhere. It's still a boon for roleplayers, either way.
I don't think it's necessarily the way to go in Mass Effect considering the direction of the previous games, but I think it could be really fun. I'd like to see it in a future game. And I would say that in Mass Effect, the different council species (including humanity) have far more in common with each other than any of the races in DA do, at least as depicted in the previous trilogy. With a few exceptions, everyone is pretty uniformly modern and cosmopolitan, with largely familiar social dynamics and institutions. Technical issues aren't insurmountable either, especially considering that everyone's more or less the same height this time around. And in MEA, they're presumably going to be on far more equal ground than they've ever been before - everyone is likely in the same boat, literally. But I agree that a game should be planned around the inclusion of such a feature.
Headcanon, you say, but here's the thing about that. If the overwhelming majority of a character is in my head then all that stuff I made up would be better served by putting it in a book or short story or by using it in tabletop roleplay. The reason I play this instead of Skyrim is precisely to avoid bland, generic setups designed so the player has to write the entire story themselves. For free!
Likewise, if all you want is for someone to tell you a story, I can see why DAI falls short. I could also say read a book, watch a movie, or play one of the other countless games that don't invite and allow the player to creatively collaborate with the game. There are so many, and some of them are fantastic. There is more than one approach to playing these games, and preferences aren't universally held. I do in fact recognize that, though I'll grant that maybe that hasn't come across in my posts in this thread. I'm not convinced the poster I was snarking at is willing to acknowledge that, though.
And who said anything about the "overwhelming majority?" I didn't. I don't feel the need to write the entire story myself, either. But I do want to inhabit the story, and I do want to inhabit my character's head. I want my character's history and experiences (as I interpret or create them with the tools I am given) to color and influence the decisions I make during the game. And that's the extent of the headcanon. Again, the game simply needs to acknowledge certain things (and it does) and not contradict me (and it doesn't). The headcanon fills in the blanks and lets me create a coherent and satisfying character. DA's implementation of race selection was just fine for this.
Your point about "paying customers" has merit. But what you seem to want, and what Andrew Lucas seems to want, is something that you can find very, very easily. There are a lot of terrific strongly story driven games that don't give the player a ton of input on how they're going to direct the story, or even who it is they're going to play. Maybe in many cases, the story is stronger for it. But it's tough to find a decent roleplaying game these days, let alone a decent big budget one. Apart from Mass Effect, Bioware makes these games. Bethesda does too. But even Bethesda has moved towards a more strongly predefined protagonist in FO4 (with disastrous results, I think) and Mass Effect is far, far more popular and successful than DA for reasons beyond the strongly fixed protagonists (spacey shooty games are inevitably going to outsell high fantasy regardless). I want them to continue to make at least some games that allow me to comprehensively create a character and engage with the story on that character's terms. Robust character creation options, including race or species selection where applicable, are crucial to that, and in that respect, they were a valuable addition to DAI. And apparently I'm not the only player who feels this way.