I think some people might have problems when something is there for the sake of itself, and not to makes the game better. There was that transgender (I think) companion with Bull in DAI that when I played I thought: "wow, this is only here for show". As I understand, it didn't make the game more diverse or add a thematic issue that was explored. It was there just so someone can say: diversity! Of couse, I might have missed content that further explores this. I can't know.
Personally, I don't have a problem with that. I do think it's cheap thought. But maybe it's better than nothing at all?
I still dont get it.
Your rational implies that being a white heterosexual is somehow default and anything tjat deviates from that is somehow pandering and needs explanation.
Where is the explanation of why Cullen is white, male, and straight? Where is the explanation of why Udina was white and male?
Why is it that if we have a black or gay character, that is somehow, "not normal" and needs further explanation?
Edit: The default Ryder (female) shown in the trailer was white. So does this mean Bioware is pandering to white gamers?