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An Honest Boycott - Read On


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#51
T3H Fish

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I can't see why you would want to boycott this. No game is perfect.



If you're too impatient to wait for support, people don't want to hear you **** and whine about it. Games as good as Mass Effect and Dragon Age have LOTS of coding and it's different for each platform. I can't even begin to imagine the long hours of staring at code to fix bugs and glitches and making sure the fixes work and don't break something else (which they usually do)



Do you honestly think BioWare would give no support to a game they put some much effort into? If they weren't planning on giving support for Dragon Age or any of their games, then why bother with such detail and waste the money and resources? Frankly, all of you idiots who are ****ing and whining and throwing a tantrum to get attention aren't scoring any points with BioWare's team and the players who have a working brain cell.



I'm not denying the game has bugs and glitches, but it doesn't bother me at all. It's a gorgeous game with a beautiful, deep story. A true RPG and I applaud BioWare for the effort and thought that is very apparent in the game. So what if it has bugs? So what if it has glitches? Things slip through the cracks and I'm confident BioWare is doing it's best to address all problems on the Xbox 360, PS3, and PC. Since each version of the game is different in terms of coding, that's ALOT of work to be done and BioWare has to allocate it's staff to work as efficiently as possible to fix the problems across all 3 platforms.



Just because they don't reply as frequently as you want them to doesn't mean they aren't working hard to come up with solutions. BioWare's staff works on its time, not yours. So get over yourselves or go QQ somewhere else. Your 5-year old behavior is embarrassing, to say the least.

#52
valdermos

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T3H Fish wrote...

I can't see why you would want to boycott this. No game is perfect.

If you're too impatient to wait for support, people don't want to hear you **** and whine about it. Games as good as Mass Effect and Dragon Age have LOTS of coding and it's different for each platform. I can't even begin to imagine the long hours of staring at code to fix bugs and glitches and making sure the fixes work and don't break something else (which they usually do)

Do you honestly think BioWare would give no support to a game they put some much effort into? If they weren't planning on giving support for Dragon Age or any of their games, then why bother with such detail and waste the money and resources? Frankly, all of you idiots who are ****ing and whining and throwing a tantrum to get attention aren't scoring any points with BioWare's team and the players who have a working brain cell.

I'm not denying the game has bugs and glitches, but it doesn't bother me at all. It's a gorgeous game with a beautiful, deep story. A true RPG and I applaud BioWare for the effort and thought that is very apparent in the game. So what if it has bugs? So what if it has glitches? Things slip through the cracks and I'm confident BioWare is doing it's best to address all problems on the Xbox 360, PS3, and PC. Since each version of the game is different in terms of coding, that's ALOT of work to be done and BioWare has to allocate it's staff to work as efficiently as possible to fix the problems across all 3 platforms.

Just because they don't reply as frequently as you want them to doesn't mean they aren't working hard to come up with solutions. BioWare's staff works on its time, not yours. So get over yourselves or go QQ somewhere else. Your 5-year old behavior is embarrassing, to say the least.


Exactly how much support do you think the PS3 has recieved cause i cant seem to find any that addresses the issues ALOT of people are having. The gorgeous game with a beautiful, deep story you refer to is true Until you encounter bad framerate, audio dropout, broken quests etc.... We're last in the order of things FACT and no matter how you try to justify Bio-wares treatment of PS3 users it still comes down to actions speak louder than words and we're coming in a sorry last place. And just on the point of they don't reply as frequently as you want them to, can you tell me exactly how many replys the PS3 community has gotten, cause they rest of us that live in the real world seemed to have missed the majority of the responses/support that has been given

#53
MisterBellyButtonMan

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Bathead wrote...

Tabogon wrote...

It's been said in many other threads and it should be obvious for the most of you, but here's some quick thoughts:
1. PS3 doesn't get the support like XBOX and PC because there aren't as many PS3 users until just recently with the price drop of the system.
2. Older vs Newer systems, I am willing to bet that most of the people that have major issues are using older systems (known to have heating issues that could cause bad frame rates on any game)
3. Based off #2, we can safely assume that BIOWARE needs to take their time with a patch or it will be a broken patch based of off incorrect information.
4. Last, but really the most obvious, "there are threads created every day on a whole range of issues that has not been officially addressed at all" is easily explained by the fact that it's mostly the same people rehashing the same problems.

This is not true in my case. I am using an older discontinued 80 G. model, and DAO runs fine. NO major game-breaking or framerate issues at all. 
I suspect this could be a major part of why a patch is taking so long, that the problems are too inconsistent and varied amongst the different versions of the console. I would think one has to be careful that a patch that may fix something on one PS3 unit, might screw something up on a different unit. At least, that's my theory. Image IPB


I am also using an older 60G system with no issues. I was surprised to hear about overheating because mine will run for hours with no such problem. I have encountered 2 bugs for sure but nothing game breaking.

#54
EnchantedEyes1

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MisterBellyButtonMan wrote...

Bathead wrote...

Tabogon wrote... It's been said in many other threads and it should be obvious for the most of you, but here's some quick thoughts: 1. PS3 doesn't get the support like XBOX and PC because there aren't as many PS3 users until just recently with the price drop of the system. 2. Older vs Newer systems, I am willing to bet that most of the people that have major issues are using older systems (known to have heating issues that could cause bad frame rates on any game) 3. Based off #2, we can safely assume that BIOWARE needs to take their time with a patch or it will be a broken patch based of off incorrect information. 4. Last, but really the most obvious, "there are threads created every day on a whole range of issues that has not been officially addressed at all" is easily explained by the fact that it's mostly the same people rehashing the same problems.

This is not true in my case. I am using an older discontinued 80 G. model, and DAO runs fine. NO major game-breaking or framerate issues at all.  I suspect this could be a major part of why a patch is taking so long, that the problems are too inconsistent and varied amongst the different versions of the console. I would think one has to be careful that a patch that may fix something on one PS3 unit, might screw something up on a different unit. At least, that's my theory. Image IPB

I am also using an older 60G system with no issues. I was surprised to hear about overheating because mine will run for hours with no such problem. I have encountered 2 bugs for sure but nothing game breaking.

I'm also on the older 60G version and have not encountered major issues. We have two PS3s and I have DAO for both. I've noticed more glitches on the newer version than on the older one actually. The only really annoying glitch I came across is being teleported outside the city walls with no way to get back into the main space.

I do also suspect that it has to do with the different versions as well given that the same issues are not happening across  all versions. That's just my guess.



#55
T3H Fish

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All I'm say Valdermos is that fixing a problem takes time. The PS3 is a more difficult beast in comparison to the 360 and PC and that providing support for all 3 platforms is, most likely, very time consuming.



As a couple of people pointed out, the problem may lie in the fact that the older consoles and the newer consoles function a little differently from each other and is probably complicating things. A good patch to bug fixes and glitches takes time to develop and I'd rather have BioWare take the time it needs to make sure the patch fixes things then have them rush something out and have it be more problematic then helpful.



I run a 60G PS3 and I've only come across a few minor bugs involving looting corpses and some time delays between kills and cutscenes that follow after, but over-all the game plays very nicely. I've only come across two bugs that had any effect on gameplay, and even those weren't worth getting upset about. From the sounds of it, it sounds like the new 250G is causing the most problems in terms of frame-rates and general bugs. Since the 250G is barely a year old, Dragon Age was probably designed more for the older consoles and BioWare just didn't have enough time to make adjustments before the game released to make accommodations for the hardware on the newer PS3.




#56
Lea-Anne

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The PS3 is known since it's release that it is the hardest engine to work on. The Issues I find about DA, is that the glitches are random each playthrough, most are begin. The Character glitches are hilarious for me. I love it when your character model gets stuck cross eyed and arms sticking out for 15 minutes.



I have only had one serious bug in the Human origin with the door not unlocking after leaving Ser whatshisface to guard to front gate




#57
valdermos

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T3H Fish wrote...

All I'm say Valdermos is that fixing a problem takes time. The PS3 is a more difficult beast in comparison to the 360 and PC and that providing support for all 3 platforms is, most likely, very time consuming.


I understand what your saying about the ps3 being more difficult to code for but the issue is the lack of support fo PS3 users, i've read through most of the topic's on the PS3 support section and all i can find is 2 responses from Bio-ware and the last of em was well over a month ago in reference to the frame rate problem, we,ve heard nothing from them about RTO or a patch to fix some of the bugs, it's no wonder people are pissed and in truth all Bio-ware's silence has achieved is turning people off what could be an astounding game if a fix was released

#58
T3H Fish

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valdermos wrote...

T3H Fish wrote...

All I'm say Valdermos is that fixing a problem takes time. The PS3 is a more difficult beast in comparison to the 360 and PC and that providing support for all 3 platforms is, most likely, very time consuming.


I understand what your saying about the ps3 being more difficult to code for but the issue is the lack of support fo PS3 users, i've read through most of the topic's on the PS3 support section and all i can find is 2 responses from Bio-ware and the last of em was well over a month ago in reference to the frame rate problem, we,ve heard nothing from them about RTO or a patch to fix some of the bugs, it's no wonder people are pissed and in truth all Bio-ware's silence has achieved is turning people off what could be an astounding game if a fix was released


Their silence could also mean that they're still working on the problem and don't have any 'good' news to share yet. I'd rather wait longer for good news to come then keep being frequently updated with bad news or mundane information. A month of silence isn't alot of time and I don't get why alot of you are freaking out about it.

Ok, so the support for the PS3 isn't as good as compared to Xbox 360 or PC, but I've found alot of the PS3 games have almost no problems and any problems that do come up are hardly worth the bother of fixing. With a game like Dragon Age, they weren't sure what would go wrong or just how serious the problems would be and weren't as prepared as we might have liked them to be. The complainers just need to realize it's going to be a waiting game. If you're not gonna wait, then just go trade-in your copy for something else.

#59
OpiumThoughts

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Alot of trolls in this forum. Pretty sure your boycott won't affect them. Pretty sure alot of people are happy with the way Mass Effect 2 turned out. The bugs aren't that bad you people need stop crying and get over it.

#60
valdermos

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T3H Fish wrote...

valdermos wrote...

T3H Fish wrote...

All I'm say Valdermos is that fixing a problem takes time. The PS3 is a more difficult beast in comparison to the 360 and PC and that providing support for all 3 platforms is, most likely, very time consuming.


I understand what your saying about the ps3 being more difficult to code for but the issue is the lack of support fo PS3 users, i've read through most of the topic's on the PS3 support section and all i can find is 2 responses from Bio-ware and the last of em was well over a month ago in reference to the frame rate problem, we,ve heard nothing from them about RTO or a patch to fix some of the bugs, it's no wonder people are pissed and in truth all Bio-ware's silence has achieved is turning people off what could be an astounding game if a fix was released


Their silence could also mean that they're still working on the problem and don't have any 'good' news to share yet. I'd rather wait longer for good news to come then keep being frequently updated with bad news or mundane information. A month of silence isn't alot of time and I don't get why alot of you are freaking out about it.

Ok, so the support for the PS3 isn't as good as compared to Xbox 360 or PC, but I've found alot of the PS3 games have almost no problems and any problems that do come up are hardly worth the bother of fixing. With a game like Dragon Age, they weren't sure what would go wrong or just how serious the problems would be and weren't as prepared as we might have liked them to be. The complainers just need to realize it's going to be a waiting game. If you're not gonna wait, then just go trade-in your copy for something else.

It's not that im not willing to wait cause i honestly believe that if the bugs are addressed this game will be right up there with the best of em, but a quick response to let us know if a patch is coming with RTO or if a patch  will even address the frame rate etc isn't a lot to expect from a company that you purchased a product from. A little bit of information would put a lot of minds at ease and i think people would be generally happy knowing someone from Bio-ware is taking notice of the PS3 community

#61
MOTpoetryION

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im on the pc but i read your guys posts also i truely feel for you guys beleive me its not much better for the pc. it took them about 2 and a half months to admit to the loading screens getting longer ans longer. asked for computer spec's and other things came back to the thread 2 times
Saying they cant reproduce the problem in shop . Then asking for more info then silence never came back. Thread is into the hundreds . But dont let all these thread fail guys stear you away from posting like this To be honest im starting to think some of them are employes just without the biowares stamp. Also think the resone EA reported losses is because they payed off all the reveiwers for an undeserving good reeview

edit and not in defence for them but when you have so many problems to fix  it can get overwelming  and they have allot to fix 

Modifié par MOTpoetryION, 03 février 2010 - 06:56 .


#62
MOTpoetryION

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Also guys this is the only way i can talk to you all . And want you to know I'm working on a project

that will fix this issue and many more for years to come. I cant go into to much info but its only a few weeks away from being done. But can say that it will only have a positive affect for gamers as a whole And is not illegal in anyway if interested just send me a pm .that way i can put you on my growing list , so i can let you know when its done

#63
brunomalta

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Some people just can´t read. I will not explain again the reason of this thread. Suffice to say that we only wanted a few words from someone inside Bioware.

#64
Hoondogg

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I retract my threat to boycott Awakenings. I finally finished that game and it was pretty awesome. I want to continue the story now. Besides, now that we got that kickass patch things are rockin and rollin.

#65
Meowbeast

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Brunomalta is not being uncivil or anything similar just because he has gripes with a product that he payed for. I payed for it, too, 60$ in fact. It is simply not ethical to market and release software in this state, and not do anything about it. All of you people that are willing to put up with sub-par products from EA, Bioware, or whatever, have a right to. If you do though, you are giving companies little to no incentive to make quality products in the future.

And If PS3 was so difficult to port, they shouldn't have done it in the first place. If they absolutely had to, they should have charged less money for it, which they didn't. If I pay sixty dollars for a game, I want a game that runs and plays like a sixty dollar game. What really sucks about this is that Dragon Age is a really good game.

@ all of you people that think PS3 owners are lucky to even have this buggy mess of a game: where are your brains? EDIT: Now that last part was uncivil. :devil:

Modifié par Meowbeast, 05 mars 2010 - 11:00 .


#66
ziggurcat

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Hoondogg wrote...

I retract my threat to boycott Awakenings. I finally finished that game and it was pretty awesome. I want to continue the story now. Besides, now that we got that kickass patch things are rockin and rollin.


kickass patch? it fixed none of the issues people have been bringing up for months. 

#67
Unseen_77

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Hoondogg wrote...
 Besides, now that we got that kickass patch things are rockin and rollin.


It's so hard to tell of sarcasm on a forum. I do hope thats what you were doing here. IF your serious, what special patch did you get that we all didn't get? The one I got was just a prep- for RTO, and Awakenings.

Modifié par Unseen_77, 06 mars 2010 - 07:30 .


#68
Hoondogg

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I should have added "sarcasm detector explodes" when I wrote that about the patch. I was serious about retracting my pledge to boycott. But I was sarcastic about the patch.

I will point out at this point that, overall, my game doesn't go to the extreme problems that a lot of others have. My game runs great to be honest. However, I am still very much upset about actual bugs with the code such as the dex issue.

Modifié par Hoondogg, 07 mars 2010 - 01:40 .


#69
Arglefraster

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Patience; the most rare of commodities on the internet, required for the completion of virtually all of the problems complained about thereupon as a primary reagent-catalyst.



Needs moar achievements!



New Achievements-



Waiter: You have patiently waited 24 hours for a resolution to an issue.



Tru-Gamer: You have patiently waited 7 days for a resolution to an issue.



Veteran Gamer: You have patiently waited 30 days for a resolution to an issue.



Tabletop Gamer: You have patiently waited 90 days for a resolution to an issue.



Oldskool Tabletopper: You have patiently waited 1+ years for a resolution to an issue.








#70
lidlessinflame

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T3H Fish wrote...

I can't see why you would want to boycott this. No game is perfect.

If you're too impatient to wait for support, people don't want to hear you **** and whine about it. Games as good as Mass Effect and Dragon Age have LOTS of coding and it's different for each platform. I can't even begin to imagine the long hours of staring at code to fix bugs and glitches and making sure the fixes work and don't break something else (which they usually do)

Do you honestly think BioWare would give no support to a game they put some much effort into? If they weren't planning on giving support for Dragon Age or any of their games, then why bother with such detail and waste the money and resources? Frankly, all of you idiots who are ****ing and whining and throwing a tantrum to get attention aren't scoring any points with BioWare's team and the players who have a working brain cell.

I'm not denying the game has bugs and glitches, but it doesn't bother me at all. It's a gorgeous game with a beautiful, deep story. A true RPG and I applaud BioWare for the effort and thought that is very apparent in the game. So what if it has bugs? So what if it has glitches? Things slip through the cracks and I'm confident BioWare is doing it's best to address all problems on the Xbox 360, PS3, and PC. Since each version of the game is different in terms of coding, that's ALOT of work to be done and BioWare has to allocate it's staff to work as efficiently as possible to fix the problems across all 3 platforms.

Just because they don't reply as frequently as you want them to doesn't mean they aren't working hard to come up with solutions. BioWare's staff works on its time, not yours. So get over yourselves or go QQ somewhere else. Your 5-year old behavior is embarrassing, to say the least.


Yes I think BioWare would give no support to a game they put so much effort into.  I've had the same frakin' problem with the DLC since purchasing the game in November of 2009.  (that's right since Novemeber) I've sent emails, been on forums (and followed the subsequent instructions for them), and even used EA's live chat and have either been unable to fix my problem and in the case of the email have been completely ignored.

Out of the 4 different emails 3 of them have gone unresolved due to EA not responding to the emails.  All of which asked me to make a new EA account and PSN account which I did.  And when that didn't work asked me to run a trace route on my system. (which I did and also showed that the connection to the servers crapped out on their end)

I have yet to see anything come from working with EA's tech support and have recieved NONE whatsoever with BioWare.

Clearly I made a mistake in purchasing the PS3 version (I wish the retail store would have let me return an opened game so I can get the PC version and save me the hassle).

Don't get me wrong I love what I have been able to play in the game, but if I have to pay full price for the game I should get all the features I paid for. 

And I'm sorry if students at my university can program games for the PS3 (heck we had students take 3 apart to simulate artificial eyesight) I don't see how BioWare, a team of professional game programmers, can have so many problems with a port.  And if they did why they can't provide customer service to their customers (or anything at all)

#71
Asurablade

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Arglefraster wrote...

Patience; the most rare of commodities on the internet, required for the completion of virtually all of the problems complained about thereupon as a primary reagent-catalyst.

Needs moar achievements!

New Achievements-

Waiter: You have patiently waited 24 hours for a resolution to an issue.

Tru-Gamer: You have patiently waited 7 days for a resolution to an issue.

Veteran Gamer: You have patiently waited 30 days for a resolution to an issue.

Tabletop Gamer: You have patiently waited 90 days for a resolution to an issue.

Oldskool Tabletopper: You have patiently waited 1+ years for a resolution to an issue.





Yay!!! I have obtained 3 of said 5 achievements ........................... these issues are ongoing and the patch reeks of something a 1st year programmer could pull out of his ass in less than a week.
I am Truly a Veteran Gamer.

Modifié par Asurablade, 07 mars 2010 - 01:25 .


#72
WreshmanMcGoo

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Wow...seriously? "We're lucky we got the game in the first place" Unbelievable. THIS is the reason why so many garbage games are being released nowadays. The lack of regard for a quality product and the general apathy of the gaming community is as bad as it's ever been. Nobody in their right mind can say that this total disregard and lack of support for the PS3 isn't downright disgusting. This is why there's so many garbage games coming out nowadays like Dante's Infero and MW2, gamers just don't care anymore and will take any garbage you unload on them.

#73
Rugerious

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WreshmanMcGoo wrote...

Wow...seriously? "We're lucky we got the game in the first place" Unbelievable. THIS is the reason why so many garbage games are being released nowadays. The lack of regard for a quality product and the general apathy of the gaming community is as bad as it's ever been. Nobody in their right mind can say that this total disregard and lack of support for the PS3 isn't downright disgusting. This is why there's so many garbage games coming out nowadays like Dante's Infero and MW2, gamers just don't care anymore and will take any garbage you unload on them.


I disagree that MW2 was a terrible game. I enjoyed it till MAG came out. DAO was not a terrible game I loved it but honestly Bioware belongs to MS. Rag all you want on Dante's Inferno cause that game was just........I cant even think of a word. Awakening oooks really good and after that amazing patch we got (SARCASM TAC NUKE) I actually want RTO again

#74
Guest_Oddshrub_*

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DAO isn't a terrible game but I sure won't be buying any DLC for it until things like dexterity is fixed. No reason to buy DLC for games you aren't playing anyhows.

Bioware had really terrible support for Mass Effect aswell. I mean things like the sound bug where the fix was to disable hardware sounding and up the software sounds from 28 to 64 channels in one of the ini files, still aren't fixed, and you'll need to find user written guides on it. Back then most of us wrote it off to being because Bioware themselves didn't handle the PC support since they didn't make the port.

But with the terrible support for the PS3 it would seem something has really changed with Bioware when they became part of EA. Maybe they no longer handle their own support. Odd when you compare it to the gazillion patches and fixes NWW had.

It'll be interesting to see how they handle a MMO where people sure aren't going to be willing to wait 5 months without any answers if one of the classes is getting half the damage contribution that it's supposed to be getting.

Modifié par Oddshrub, 09 mars 2010 - 10:39 .


#75
RevChuck313

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My Dragon Age is bugged, I cannot get the veteran and elite trophies. Well, I contacted Bioware and.....



"Thank you for contacting us here at Electronic Arts Customer Support.



The development team is aware of the problem and has not announced plans to fix this issue. We have no information that indicates they will. They are however collecting data from the community and may decide to fix this if they determine enough customers have the problem and the problem is technically addressable with a patch, or if a work around is possible.



The development thread on this issue is at Link:- http://social.biowar...m/forum/1/index



Certainly development will use the information gathered to ensure that this problem does not occur in future releases, however it is impossible to guarantee that this will ever be fixed in the current version. If you are not interested in tracking this issue on the message board, please know that you will automatically be notified if an official solution to this problem in the form of a work around or patch is discovered.



In the mean time, I am notifying my supervisor that you have an unresolved problem that we have no fix for. We at EA customer service make every attempt to resolve each issue, but sometimes a resolution is simply not possible due to problems beyond our control."





Basically, they know the game has bugs and have no plans to fix or patch the game, unless enough people complain to make it worth their while. PLEASE EVERYBODY WHO READS THIS COMPLAIN!! I have absolutely no interest in ever playing another Bioware game until this has been fixed. I am quite furious! It is a rare game that inspires me to attempt the platinum trophy and I am so very close with Dragon Age. Unfortunately because they made the game with a bug in it and refuse to fix it, I cannot ever get my platinum trophy.



PLEASE COMPLAIN TO THEM! Log into their customer support link and **** them out!!!



Here is the link - http://support.ea.co...i-bin/ea.cfg/ph ... _redirect=





Thank you all - Cheers!