My copy of Mass Effect 2 just arrived today (Not CE), but i can't seem to find any Cerberus code. Is it a actual "card", or is it written on something somewhere? Because i have nothing besides the manual and CD2 in my box, along with the CD-key.
Missing Cerberus Network Code?
Débuté par
Apocca
, janv. 28 2010 01:57
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#2
Posté 28 janvier 2010 - 02:04
Kortr
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Was curious about that myself.
Modifié par Kortr, 28 janvier 2010 - 02:05 .
#3
Posté 28 janvier 2010 - 02:19
Apocca
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Could someone please confirm it it's missing or hidden somewhere?
#4
Posté 28 janvier 2010 - 02:59
ZpUnK
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I am in the same situation, only 2 discs and a manual in my box. No extra card with actication codes like there was in my dragon age box
#5
Posté 28 janvier 2010 - 03:13
Apocca
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I spoke with someone from EA at EA's live chat, he added Cerberus to my account for me. You guys should go there aswell. I got the "Normandy Crash Site" and "Zaeed" DLC, is that correct?
Modifié par Apocca, 28 janvier 2010 - 03:17 .
#6
Posté 28 janvier 2010 - 03:21
Gebut
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Apocca wrote...
I got the "Normandy Crash Site" and "Zaeed" DLC, is that correct?
Yes, these two comes with the cerberus network. More will follow in the future
#7
Posté 28 janvier 2010 - 05:40
neverko
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I'm missing the code as well. I remember when PC gaming was hassle free... I hate all this crap.
Guess I'll have to contact EA and waste some time.
Guess I'll have to contact EA and waste some time.
#8
Posté 28 janvier 2010 - 07:02
neverko
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Meh. Waited 30 minutes for an EA support chat, then it cancelled the chat request when it was my turn. Lovely. Wrote them an email instead...
This DLC crap is just great. I feel truly valued as a PC gamer/customer.
How low can you go, Bioware?
This DLC crap is just great. I feel truly valued as a PC gamer/customer.
How low can you go, Bioware?
#9
Posté 28 janvier 2010 - 08:31
Aezay
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I have the same issue, no cerberus code in my box.
Should I just play without it, or wait to get this solved, not exactly sure what I would be missing out on?
Should I just play without it, or wait to get this solved, not exactly sure what I would be missing out on?
#10
Posté 28 janvier 2010 - 10:01
Apocca
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You ain't missing out on too much it would seem. You could easily go about playing without it imo. The companion is rather boring, and the other free DLC is the crash site of Normandy, that you can visit. No biggie.
#11
Posté 29 janvier 2010 - 07:34
neverko
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Bioware, please let us know what you're doing about this issue. EA is not responding.
#12
Posté 29 janvier 2010 - 10:47
Apocca
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Just wait for someone to get on the EA live support chat. They will activate it for you in about half an hour. Just keep in mind timezones. If you're in europe, you will have to wait until the evening to do the chat.
#13
Posté 29 janvier 2010 - 11:03
Grumpy Old Wizard
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The Cerberus card is a credit card sized card. If you bought the collectror's edition it is the same color as the box that has has the art book in it and is probably stuck in a slot in that box. It is very easy to overlook. The card is black and orange.
Modifié par Grumpy Old Wizard, 29 janvier 2010 - 11:05 .
#14
Posté 29 janvier 2010 - 11:59
neverko
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Grumpy Old Wizard wrote...
The Cerberus card is a credit card sized card. If you bought the collectror's edition it is the same color as the box that has has the art book in it and is probably stuck in a slot in that box. It is very easy to overlook. The card is black and orange.
There was no such card included in my regular edition, retail PC version. The DVD case contained a manual and two DVDs. The Cerberus code is advertised on the back of the box though...
Fix this, Bioware.
#15
Posté 29 janvier 2010 - 12:58
Carn Dum
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I am having problems as well: I ordered digital deluxe edition from Dutch version of EA Store website, and last Monday I received a mail with a product-id and I could preload the game. The mail also stated that the Cerberus and bonus armor codes would be mailed to me within 84 hours: that did not happen. I am also still not able to download any of the extras like soundtrack.
Could anyone help me by giving me a mail adres of customer service? I have been searching for about an hour on the Dutch version of eastore.com and with google, but I cannot find contact info anywhere... :/ I think that the link that is supposed to get me to a place from where I can mail them is broken: it sends me back to a general eastore mainscreen. Currently, I have no way to contact eastore. Hope one of you can help.
Could anyone help me by giving me a mail adres of customer service? I have been searching for about an hour on the Dutch version of eastore.com and with google, but I cannot find contact info anywhere... :/ I think that the link that is supposed to get me to a place from where I can mail them is broken: it sends me back to a general eastore mainscreen. Currently, I have no way to contact eastore. Hope one of you can help.
#16
Guest_kdr8_*
Posté 20 février 2010 - 09:32
Guest_kdr8_*
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I bought the game and didn’t get the card or any other way to correct the problem I was prepared to buy collector edition but sorry your country (Serbia) isn’t on the list for registration or delivery, and I find in the store very limited number of I don’t what version without any card 2 DVDs, 1 ugly booklet .We see how good company like Bioware become bunch of idiots under the influence of EA idiots, this is the reason why piratesy never going to be ended. We buy your games to support you (not EA peace of ****) because we like you and your way to tell us fantastic stories, at list tell us the truth what’s happened with you guys in Bioware?What happened with you people did EA suck your brain of?
So I am asking all of you what do we pay I spent 50 euro to relax myself not to have head full of problems with bugs support, no support and all of other scams from gaming industry .All so we can conclude that pirates’ never can kill gaming industry. EA will do that.
So I am asking all of you what do we pay I spent 50 euro to relax myself not to have head full of problems with bugs support, no support and all of other scams from gaming industry .All so we can conclude that pirates’ never can kill gaming industry. EA will do that.
#17
Posté 12 mars 2010 - 06:16
MageWarden
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I wrote to there support for the same reason. A month later I got the first response. They just apologized and told me that I should contact my store instead. They had all my info, how difficult can it be to give me the activation code. I do not know if this can be called support...
#18
Posté 10 avril 2010 - 10:59
Zenaj
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Another one who didn't got Cerberus Network code in the box.
I just bought game few days ago, tried to login in cerberus network with my CD-key, but it didn't work. All I got in my box were DVDs and manual.
I'm trying to contact ea support now ...
I just bought game few days ago, tried to login in cerberus network with my CD-key, but it didn't work. All I got in my box were DVDs and manual.
I'm trying to contact ea support now ...
#19
Posté 10 avril 2010 - 11:02
AzureFantasy
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EA screwed up on a lot of the packaging leaving out the code cards. My code came in the package, fortunately, in the form of a credit card looking thing.
#20
Posté 14 avril 2010 - 10:59
Zenaj
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I actually got my Cerberus network code, I contacted distributor for my country, and they gave me code. Explanation was that they got codes too late (after they shipped games to stores)
