You value our input and support? Well then let me say that this is a terrible decision. First you close down the character forums, then the redesign... What about the Bioware points that are tied to BSN accounts? Will it now be impossible to buy older DLC on PC? (You already screwed over PC users with this point system.) What about all the posts containing mods?
I've been here since Mass Effect 2. I was there when ME3's ending disappointed everyone and we helped get ME3 a better ending. The forum isn't hurting anyone by staying up and social media isn't a replacement! With forums everything is organized, with social media it's anything but - it's a goddamned mess, so don't pretend it's anything like a forum! Twitter, Facebook, Tumblr, Reddit are way more toxic and hateful than anything that ever "allegedly" happened on BSN.
They don't care about fan feedback anymore, they just want praise for everything they do. And Bioware has made a lot of mistakes in recent years. I hope the closing of the legendary Bioware Social Network isn't just premeditive protection from backlash for Andromeda. Or, god help us, a sign of going the way of Maxis, Pandemic, Westwood, and so on. Bow to your EA overlords, indeed!