What we are witnessing is probably the final stages of Bioware's long term business strategy under EA which is shifting the focus completely on mainstream audience.
The community represented on this forum is irrelevant. You might even call it a liability. Because, as long term fans of various franchises we would probably not going to be happy of what is about to come and would want to raise our concerns like we have done before. The depth, the maturity and the constructivity of those possible concerns are also irrelevant because we are not the target audience. Therefore, why would you want to run and maintain a community which would only be a center of resistance and a source of negativity on your desired path ? In fact, you won't even be targeting them in the first place.
The target audience they are shifting is different. They follow the next big thing, they follow the trend. They are not after substance. They are not looking for in-depth analysis, lore discussion, strategy, theorycrafting or even giving feedback and such. They probably will move to the next big thing before even consuming the current one. All the things this community offers are not needed by them. Strangely; as the products from now on will probably cater much more to this audience, we will also not be needing any of it because there won' t be much material for us to discuss anyways. See ? Nothing to be upset about
Any platform able to adress a couple of technical issues and deal with an odd non sensical question, suggestion or a joke from time to time is enough.
On my part; it was and it still is sad to see a genre defining studio transforming into its current state. But what can we do about it ? It is their call after all. Wish them the best of luck on their new path...