These forums are where I have always come for help for my games. These forums are where I always go to read great snippets of other people's runs through the same game I'm playing/have played. These forums are where I come to for help, whether it be with a technical issue, gameplay issue, or any other question I might have. These forums are where I read up on and get excited about upcoming games.
I have purchased and played every BioWare PC game aside from Shattered Steel & MDK2. I cannot understate the positive effect these forums had with regards to my enjoyment of those games. I have never been much of a poster. I'm not a social media maven. I don't tweet, or reddit, or facebook, because none of those ever appealed to me. Believe me, I've tried. Those sites frustrate me and irritate me until I draw back into my shell. If sites such as those, with unreliable curators, are instead the watchguardians of BioWare games, then... well, my enthusiasm for future games just took a severe nosedive. Sure, I can buy a game, play the game, and never look to the internet for anything regarding the game, but being able to do so, being able to come to these forums increased my enjoyment of the games, and my likelihood to buy DLC and replay those games.
Very, very disheartening. A good business decision for BioWare, overall, I suppose. Not like potentially losing my future purchases will make any difference to their bottom line. Heartbreaking for me. Not even worthy of a blip on company radar.