Hi, everyone!
Well, that was scary. I will not be publicly discussing details about what happened to me because I know that is against forum rules and I'm about to go re-read those very carefully so that I can continue posting for the next month, but to quote our dear Vocha brethren: I'M ALIIIIIVVVEEEE!!!
Happy 10,000th post? 
Also, please do not be angry at BioWare. What happened to me was not their direct doing and my ability to come is due to them still being cool people.
I'm glad to see they rectified it quickly!
For the record, I still hold BioWare responsible for the actions of their employees, whether by direct contract or through sub-contracting. The numbered moderator accounts function according to the directives they receive, or don't receive, from their employers - BioWare. Most of the problems that I see occur are a direct result of that.
They represent BioWare to the community, and their conduct towards the community is a consequence of 3 years of decision-making to allow them to function as they currently do. As futile as it is, perhaps, to be concerned with their conduct at this stage, I still look at BioWare and say, "You let untrained, unqualified agents loose upon your community, and turned a blind eye as they wreaked havoc upon that community repeatedly."
At the moment, I don't see reversing a terrible act so much as "kind," as I do "the bare minimum."
But, I acknowledge that I'm also still rather pissed about it, so perhaps I'll be a little more grateful later. With booze. Maybe.