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Flickering Green Dots Ruining Graphics (Help please)


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#1
Haasth

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Really enjoying Mass Effect 2 thus far I just got one problem with it... I had this problem in Mass Effect 1 (And still do if I start that up) as well but didn't think much of it as it is an older game... now I had hoped this wouldn't be in Mass Effect 2 because of that, sadly it is.

Got a screenshot here to explain what I mean (the three green dots):
http://img42.imagesh...01001290002.png
EDIT: 
The amount of dots on the screenshot is A LOT less though. At times half of my screen is covered with these bastards and when I made the screenshot I saw a lot more than you can see here. 

My laptop's specifics are the following:
EDIT: Asus G71Gx laptop
Windows 7 Ultimate 64-bit
6 GB RAM
2.0 Quad Core intel processor
GeForce GTX 260M.

It is perfectly up-to-date and should well be able to handle this game and thus far has handled everything... stuff much heavier than Mass Effect 2... that I threw at it with no graphical problems. I have updated my drivers twice (Same update twice.. but just to make sure) and it didn't make the problem disappear in Mass Effect 1. 

Help would be appreciated,
Thanks. 

Modifié par Haasth, 30 janvier 2010 - 09:25 .


#2
Trackah123

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Well normally i would say ur graphics card is not functioning properly since dots mostly represents artifacts BUT what you can try is the following.

Download and Install/Run Driver Sweeper.
http://downloads.gur...nload-1655.html

After that reinstall Nvidia drivers and see if it works then.

Modifié par Trackah123, 29 janvier 2010 - 01:03 .


#3
Haasth

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I'll give it a shot and update here incase it works or not. Thanks.

#4
Haasth

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Alright. Tried it and it didn't fix it. Any other ideas?

#5
low8all

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Just to clarify what Trackah said. Don't just dl DriveSweeper and run it. You have to unistall the regular Nvidia drivers through Add Remove, then use drivesweeper, then reboot. Windows will install it's own WDDM's then download the latest drivers for your card and install them over the WDDM's then reboot - then try the game.

Also, just to note, your GeForce GTX 260M is a mobile version - it's not the desktop equivalent. It's more like a 9800GT but with higher clock rates.

Can you post the actual laptop make and model?

When you updated your drivers, did you update from the manufacturers (laptop) website or are you using a 3rdP driver or Nvidia released driver?

The green dots could also mean the memory is failing or its overheating. Use RealTemp to check the GPU when the issue arises then post back what it is.

Also, on a side note, what key did you press to get the screenshot? (:

Modifié par low8all, 29 janvier 2010 - 09:30 .


#6
low8all

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You know, the funny thing, looking at your screenshot again - is that the two green pixels have bloom on them. Which suggests to me that the card itself might be fine and in fact the game is drawing these green dots and adding the post effect.



When the green dots happen, do they follow you in place or are they stuck to the set? That is to say, looking the two in your SS, when you move, do they follow you and remain in the same spot on the screen or do they stay in the same spot on the set. Can you walk up to them?

#7
Haasth

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I'm going to give it one more shot, just wondering... Do I only have to remove "NVIDIA Drivers" or "NVIDIA PhysX" and "NVIDIA Control Panel" (Last seems a bit odd) as well?



I'm updating from here: http://www.nvidia.co...aspx?lang=en-us



It's an Asus G71Gx laptop.



Lastly I made the screenshot with FRAPS. :P

#8
Haasth

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low8all wrote...

You know, the funny thing, looking at your screenshot again - is that the two green pixels have bloom on them. Which suggests to me that the card itself might be fine and in fact the game is drawing these green dots and adding the post effect.

When the green dots happen, do they follow you in place or are they stuck to the set? That is to say, looking the two in your SS, when you move, do they follow you and remain in the same spot on the screen or do they stay in the same spot on the set. Can you walk up to them?


Ehm. I think they are persistent, I am not sure. They move around incredibly fast. Most of the time they aren't very noticeable unless you're really paying attention to them. I also noticed that in the screenshot they have a bright green smaller dot in it... you can't really see that normally. 

Oh and when I record with FRAPS I also see them. (Though I am unsure if they are less or what I recorded just didn't have much of them at the time)

Modifié par Haasth, 29 janvier 2010 - 09:42 .


#9
Herethos

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Lol thats strange, have you tried a clean boot? http://support.microsoft.com/kb/331796
That glitch could mean that the memory on gfx card is overheating, overclocked, or failing though. Tried downclocking it?
Try this and monitor the temperatures. http://www.techpowerup.com/gpuz/
Tried a lower resolution?

Modifié par Herethos, 29 janvier 2010 - 10:06 .


#10
low8all

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Thanks for the clarifications Haasth. Download the latest drivers from Asus, not Nvidia.

Yes uninstall the Physx, then control panel then Display drivers in that order without rebooting between them. Then use DriveSweeper. Then reboot. Let windows install the WDDM then install the last supported driver from Asus - reboot again. Then try the game.  *you might get a Physx error - not having the latest supported Physx driver for ME2 so first try the version on the disk. If that fails, which it has for some, get the latest driver from Nvidia directly  then restart the process again.

I'm not saying this will fix it but I am saying that it's the best way to find out if it will fix it. 

Modifié par low8all, 29 janvier 2010 - 10:00 .


#11
Haasth

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low8all wrote...

Thanks for the clarifications Haasth. Download the latest drivers from Asus, not Nvidia.

Yes uninstall the Physx, then control panel then Display drivers in that order without rebooting between them. Then use DriveSweeper. Then reboot. Let windows install the WDDM then install the last supported driver from Asus - reboot again. Then try the game.  *you might get a Physx error - not having the latest supported Physx driver for ME2 so first try the version on the disk. If that fails, which it has for some, get the latest driver from Nvidia directly  then restart the process again.

I'm not saying this will fix it but I am saying that it's the best way to find out if it will fix it. 


Tried it. Didn't solve it sadly.

I'll try the clean boot thing. (I doubt it's an issue with overheating as it is noticeable in the menu as well and not after a period of time or anything and any other game (which are heavier than ME2) have no issues... but I'll run SpeedFan if it doesn't work just to be safe)

#12
Haasth

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Clean boot didn't solve anything.
Ran SpeedFan to check the temperature and they seem to be stable and don't move much if I'm playing Mass Effect 2. The only thing that goes up is CPU usage which is around 50% when I play ME2.

The temperatures are the following: GPU: 71 C | Core 0: 66 C | Core 1: 65 C | Core 2: 64 C | Core 3: 62 C | Of course these vary a bit (This is all in Celsius, for clarification). These are the same temperatures as I play other games on... like say Dragon Age: Origins so that doesn't seem to be the problem.

Modifié par Haasth, 29 janvier 2010 - 10:49 .


#13
Haasth

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So any other suggestions?

#14
Haasth

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Here is a video showing my example. It's visible at the start if you look for it:

Modifié par Haasth, 30 janvier 2010 - 09:24 .


#15
Haasth

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Found the same problem in Battlefield Bad Company 2 Beta...
(Might be worth noting I can apparently not play this on max settings either regardless of my specifications being more than capable of doing so)
http://img42.imagesh...artifactbc2.png

Modifié par Haasth, 08 février 2010 - 04:01 .


#16
CryptoElite

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Haasth wrote...

Found the same problem in Battlefield Bad Company 2 Beta...
(Might be worth noting I can apparently not play this on max settings either regardless of my specifications being more than capable of doing so)
http://img42.imagesh...artifactbc2.png


Saw your video on Youtube.  Your videocard is definitely going if you're having the problem in more than one game.

#17
Herethos

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Well a friend of mine had green squares instead in movies, turned out his mobo was defective and had it replaced and it was fine afterwards.

#18
Raint

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do you have forced AA x8 on non sli?

#19
Forest03

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If the problem persists across different games, it may not necessarily be a hardware issue. For that matter, if you don't get this problem in ALL games, then it's most likely a faulty driver or a conflict between the driver itself and another component, eg. your version of DirectX, your nVidia settings.

Do the green blips appear when you're playing movies (DVD or otherwise)? You might want to download a hardware diagnostic utility just to make sure that everything checks out okay. If it is indeed a hardware issue, then the green blips and possibly other anomalies are bound to occur all the time, not just in games.

Other options for testing include running demo and benchmark tools similar to Cinema4D. Run their rendering scripts and see if the same anomalies appear during the render.

Re: Uninstalling nVidia - Yes *everything* has to be removed, including Control Panels, PhysX Tools, Performance Monitors, overclocking utilities, etc.

You might also want to reinstall DirectX.

[Addendum]

I don't think this is a hardware problem.

The issue may be related to the Unreal Engine itself (or BioWare's permutation of it) and a slight incompatibility with mobile video cards.

Modifié par Forest03, 10 février 2010 - 07:45 .


#20
Haasth

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Forest03 wrote...

If the problem persists across different games, it may not necessarily be a hardware issue. For that matter, if you don't get this problem in ALL games, then it's most likely a faulty driver or a conflict between the driver itself and another component, eg. your version of DirectX, your nVidia settings.

Do the green blips appear when you're playing movies (DVD or otherwise)? You might want to download a hardware diagnostic utility just to make sure that everything checks out okay. If it is indeed a hardware issue, then the green blips and possibly other anomalies are bound to occur all the time, not just in games.


They do not. I have only encountered them in Mass Effect (1 and 2) and Bad Company 2 Beta. The latter is completely messed up graphically (Also get: http://img716.images...c2graphic01.png in that game). Mass Effect 2 on the other hand works perfectly, no problem with FPS rate what so ever or anything and I play on max. Any other games (Say Dawn of War 2, Heroes of Newerth) or videos do not have this. 

Any recommendation for the hardware diagnostic utility? 

Other options for testing include running demo and benchmark tools similar to Cinema4D. Run their rendering scripts and see if the same anomalies appear during the render.

Re: Uninstalling nVidia - Yes *everything* has to be removed, including Control Panels, PhysX Tools, Performance Monitors, overclocking utilities, etc.

You might also want to reinstall DirectX.

[Addendum]

I don't think this is a hardware problem.

The issue may be related to the Unreal Engine itself (or BioWare's permutation of it) and a slight incompatibility with mobile video cards.


I have done a clean install of drivers various times now. Even tried out older drivers. Didn't change a thing.
I did not manually install/uninstall DirectX however. 

I also have the NVIDIA settings pretty much on the default. Which doesn't include forced AA. 

Lastly can "RICOH Flash Media Controller Drivers" cause anything like this? I just noticed it in my software list and wasn't even aware it was installed. 

Modifié par Haasth, 11 février 2010 - 05:55 .


#21
Haasth

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Reinstalling Direct X made no difference sadly.

Might also be worth noting that this only occurs during in-game moments... with this I mean that cinematics do not display this. So say in space battles.

#22
Forest03

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ME2 is, as of this writing, a new game, so use the latest official nVidia drivers as your control in testing game settings. As for DirectX, use the version that comes with your game's installer.

Before starting the game, open the nVidia control panel, manually add the ME2 application (if it's not on the list, you can find it in Mass Effect 2 / Binaries). Turn every available mode off, or put it at the lowest setting. Override the game where possible. The only thing that should stay constant is Single Display Performance Mode, since this only makes a difference to machines with multiple video cards in SLI or desktop settings that use more than one monitor.

Once you start the game in this "High Performance" mode, and the green anomalies aren't present, then you have something to work with. If they are, then it's best to run a hardware diagnostic (I don't know of any such toolkits that are free for Windows, sorry. You might be able to find one online). The only other thing I can think of that would cause such green spots in games is overheating, but such anomalies tend to be larger squares, and they blink in random areas (almost like interference in cable or satellite tv broadcasts) rather than flash across the screen as yours do.

Good luck!

Modifié par Forest03, 11 février 2010 - 11:26 .


#23
Herethos

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You don't have any OSD software that could be causing interference? Like if you change volume for example it displays it on the screen.

#24
Haasth

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Hmm... This is odd. I tried changing everything to lowest as I could in the NVIDIA control panel and also the configuration with Mass Effect 2 and it seems that there is no difference. The game looks pretty much the same regardless if I put everything on/maximum or everything off/low.



Which is odd as before I could turn some stuff off and I could clearly see the effects of that (like turning dynamic lights off). And I don't have any OSD software running that I can think of, seeing I don't really know an example of OSD software.

#25
Trackah123

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Did you install Rivatuner (guru3d.com) by any chance?, i know that that program can override NVIDIA control panel settings.