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DLC not installing


3 réponses à ce sujet

#1
Qester06

Qester06
  • Members
  • 20 messages
I have been able to install successfully 3 DLC items, but ever since then have been unsuccessful in getting the last 5.  On the DLC screen I click download, the item goes to 100% and then stays at 'Downloaded' it fails to install.  I have tried restarting DA:O, clearing the data cache.

I have checked whats linked to my account and everything is there.
Additionally, the Wardens Keep DLC isn't appearing to buy

I dont have an Application data folder in C:\\\\\\\\Documents and Settings\\\\\\\\All Users\\\\\\\\ so I can't attempt a DAupdater clear.

If anyone has any ideas as to what I could do it would be greatly appreciated!

Modifié par Qester06, 05 novembre 2009 - 03:54 .


#2
Owen Borstad

Owen Borstad
  • BioWare Employees
  • 49 messages
The application data folder is "hidden" by default. You can show hidden files in the view options of your folder. For XP, the data file is in the "All Users" folder, not in your own user folder.



Owen.

#3
Owen Borstad

Owen Borstad
  • BioWare Employees
  • 49 messages
Stuck at 0% could be that it thinks the download is corrupted, try removing the download cache found from the instructions in the thread: http://social.biowar.../58/index/81613 .



Owen.

#4
Jason Leong

Jason Leong
  • BioWare Employees
  • 119 messages

Qester06 wrote...

I have been able to install successfully 3 DLC items, but ever since then have been unsuccessful in getting the last 5.  On the DLC screen I click download, the item goes to 100% and then stays at 'Downloaded' it fails to install.  I have tried restarting DA:O, clearing the data cache.

I have checked whats linked to my account and everything is there.
Additionally, the Wardens Keep DLC isn't appearing to buy

I dont have an Application data folder in C:\\\\\\\\\\\\\\\\Documents and Settings\\\\\\\\\\\\\\\\All Users\\\\\\\\\\\\\\\\ so I can't attempt a DAupdater clear.

If anyone has any ideas as to what I could do it would be greatly appreciated!


I've seen it reported on another thread that changing your windows region setting to english (US) has unblocked a number of people.  Might be worth trying if your windows region is set to something else.