9 réponses à ce sujet

[Lordbat]

Hello all,

I bought the Digital Deluxe Edition Mass Effect 2, I recieved the mail with the game codes but do not recieved the game with the item codes. Does anyone have the same problem?

Thank you!

[Zohrdan]

Yes them problem here! I bought it @ direct2drive.co.uk and didn't get the Inferno Armor key

[Gebut]

I had the same problem. You need to contact the place you bought it from, if that doesnt help try contacting EA. The best way is finding a telephone number in your country. I called EA Sweden for example.

[FTA]

Same here. Bought DDE from EAStore Germany. Got two codes, one for Mass Effect 2 and one for Cerberus Network. Still waiting for the code for the promotion items (Inferno and Collector's Armor, ...) and answer from EA Support.

[Irx]

Good thing I bought the game from steam this time - 2 weeks of constant emails to EA support to get my Dragon Age dlc codes taught me never to buy anything from EA Store.

Modifié par Irxy, 29 janvier 2010 - 08:40 .

[DogFud]

Lordbat wrote...

Hello all,

I bought the Digital Deluxe Edition Mass Effect 2, I recieved the mail with the game codes but do not recieved the game with the item codes. Does anyone have the same problem?

Thank you!

Unfortunately I also have the same issue, ticket submitted 4 days ago to EA - still no response!

[Zohrdan]

I got a massage from D2D-uk that the Problem is a known issue and that they are working on it -.-

[noukosal]

same here,I bought Digital Deluxe Edition,still waiting the bonus codes...

[FTA]

Okay, just got the email with the promo codes (Cerberus and Pre-Order). The Cerberus code is different than the one listed on the order detail page.



Looks like I have a spare Cerberus activation code now ;-)

[Lordbat]

Thank you for your responses, I submitted a ticket to EA USA but i bought it in EA Spain. The customer support of EA Spain does not work, so i wrote the ticket four days ago in the EA USA (it shares the same account).



I do not recieved any codes, neither the cerberus net, only the code of the game, the day I bought it..



Thank you friends! I will keep you informed of the progress of the petition



CYA!