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Crashes every 5 minutes (ME2)


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#251
jrob007

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OK, weird thing is I played Frontlines on the desktop (Geforce 8800 GT) for about an hour and it's just fine. Dragon Age played perfectly since November and I just finished a first play-through only a few weeks ago. World of Warcraft and other non-Unreal titles just fine. However, after launching Unreal Tournament 3, it froze completely less than a few minutes into the game, same screen artifacts and distorted audio as Mass Effect 2. I began to suspect this was an nVidia driver issue because I did update my drivers with nVidia's January 19, 2010 release (version 196.21) shortly before Mass Effect 2 released.

Curious to test my theory, because up until installing Mass Effect 2 and updating to the latest Geforce Series 8 drivers, I hadn't had any trouble with any games. I reformatted and reinstalled Windows 7 on my desktop. Reinstalled all my standard driver packages, but for the GeForce 8800 GT, I went to nVidia's website and downloaded the previous stable archived version. Release November 26, 2009 (version 195.62). Also downloaded all critical Windows updates. Afterward I reinstalled Mass Effect 2 and its DLC packages. Ran the Configuration Utility and left everything on defaults except changing my resolution to the native. No problems. Played several missions after loading up my previous saves (where it typically froze less than a few minutes in) and it's fine now.

I can't be totally certain if it's an nVidia driver release issue since I completely erased everything on my system and started over with nothing but Mass Effect 2. However, I seldom use this desktop for anything else other than PC gaming and haven't really had the time for other games since Dragon Age several weeks ago. I'm going to continue with Mass Effect 2 and see if it experiences any further problems and report anything. If no further problems, then I'll assume (at least for me) it was nVidia's latest stable driver release and recommend rolling back.

Modifié par jrob007, 06 février 2010 - 09:08 .


#252
Unquist

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SOLVED (for me anyway):



After trying the process afinity trick and some other stuff, I tried one of the other suggestions: disabling any RAM in excess of 2gb. Since then, I've been able to play for a few hours at a stretch, and I haven't had any crashes at all.

#253
gmoney404

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i dont know if this helps anyone, but i have been trying and failing for about a week, and went to rollback my drivers on guru3d.com.  While searching for old nvidia drivers around 195.xx i saw some newer than 196.21 which i had installed.  I installed the 196.34 drivers that arent available on the nvidia website for some reason(possibly because they are not whql certified) and also found the feb2010 dx runtime on guru3d.com under new downloads.  Just played for like an hour no problems(previously played 42 minutes combined over a week of freezing) at easily 60+fps in fullscreen with all maxed at 1440x900.  Ill update if i have good results over the next 24 hours.



AMD Athlon™ 64 X2 Dual Core Processor 3800+
Clock speed: 2003 MHz
Physical memory: 3.99 GB
Display Adapter: NVIDIA GeForce 9600 GT
VRAM: 512 MB
Driver Version: 196.34

#254
DecklanDeckard

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I actually was able to play without crashes until I got to the collector ship. Now I'm crashing every 5 to 10 minutes in game. I thought it was just the collector ship so I lurched through it with brief five minute play sessions. Even though I'm past that section now, it still happens every 5-10 minutes in game.



And before anyone says "your system is not stable" blah blah, especially users like low8ball, let me tell you this:

I have run the furmark stability test for 2 hours at 1680x1050 with my GPU staying at a stable temp of 71c, max was 72c and ZERO BSODs. (Speaking of which I recomend furmark stability test for everyone, if it BSOD's after 30 minutes then you know where your problem is).

I have run memory diagnostics through admin tools in windows 7.

All of my drivers are up to date, including motherboard, chipset, graphics card, audio card, ethernet drivers, etc etc etc.

Windows Update is completely up to date.

I have tried playing with both ESET NOD32 disabled and enabled and it makes no difference.

I have reinstalled the game numerous times.

I have launched game as both admin and normally, neither fixes the issue.

I have installed the game as admin, installed with windows7 feature where it can troubleshoot comparability.

I have zero malware, viruses, adware, etc. I know this for a fact because I truly believe ESET and MalwareBytes finds everything and destroys it, also I have posted HijackThis logs and they are confirmed as CLEAN by people much smarter than me.

My CPU is not stock cooled, but Zalman cooled, its a quad core AMD and gets up to 40c if I stress it to 100 percent.

My Motherboard's max temp is 34c maybe 35c, which it has yet to go over.

Case temp is almost always 24c.

It is not a heat issue. It is not a driver issue. I have run numerous stability tests and everything works fine. I have played numerous games since this release with zero problems. This is in fact the first crash I have ever had on this PC during a game since it was built. I have played Crysis at 1680x1050 with all settings on high. I have played FEAR, Fallout 3, Dragon Age, Mass Effect 1, Bioshock, the new Wolfenstein, LoTRO, WoW, L4D 1 and 2, you name it I have probably played it. I have never had a BSOD once in any of those games.



Yet with this one I do and it frustrates me to NO GOD DAMN END. What pisses me off even more are SELF RIGHTEOUS TOOLS like LOW8BALL who continue to tell people that it's their machine not the game. IT'S THE GAME!

#255
removesoul

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Don't know if this solution has been posted already, but if you have overclocked your CPU, underclock it to stock.
Fixed it for me :) No crashes

#256
zulu21

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DecklanDeckard wrote...

I actually was able to play without crashes until I got to the collector ship. Now I'm crashing every 5 to 10 minutes in game. I thought it was just the collector ship so I lurched through it with brief five minute play sessions. Even though I'm past that section now, it still happens every 5-10 minutes in game.

And before anyone says "your system is not stable" blah blah, especially users like low8ball, let me tell you this:
I have run the furmark stability test for 2 hours at 1680x1050 with my GPU staying at a stable temp of 71c, max was 72c and ZERO BSODs. (Speaking of which I recomend furmark stability test for everyone, if it BSOD's after 30 minutes then you know where your problem is).
I have run memory diagnostics through admin tools in windows 7.
All of my drivers are up to date, including motherboard, chipset, graphics card, audio card, ethernet drivers, etc etc etc.
Windows Update is completely up to date.
I have tried playing with both ESET NOD32 disabled and enabled and it makes no difference.
I have reinstalled the game numerous times.
I have launched game as both admin and normally, neither fixes the issue.
I have installed the game as admin, installed with windows7 feature where it can troubleshoot comparability.
I have zero malware, viruses, adware, etc. I know this for a fact because I truly believe ESET and MalwareBytes finds everything and destroys it, also I have posted HijackThis logs and they are confirmed as CLEAN by people much smarter than me.
My CPU is not stock cooled, but Zalman cooled, its a quad core AMD and gets up to 40c if I stress it to 100 percent.
My Motherboard's max temp is 34c maybe 35c, which it has yet to go over.
Case temp is almost always 24c.
It is not a heat issue. It is not a driver issue. I have run numerous stability tests and everything works fine. I have played numerous games since this release with zero problems. This is in fact the first crash I have ever had on this PC during a game since it was built. I have played Crysis at 1680x1050 with all settings on high. I have played FEAR, Fallout 3, Dragon Age, Mass Effect 1, Bioshock, the new Wolfenstein, LoTRO, WoW, L4D 1 and 2, you name it I have probably played it. I have never had a BSOD once in any of those games.

Yet with this one I do and it frustrates me to NO GOD DAMN END. What pisses me off even more are SELF RIGHTEOUS TOOLS like LOW8BALL who continue to tell people that it's their machine not the game. IT'S THE GAME!


I totally agree. I'm going to check out furmark. But its really messed up that this game won't work.

But the best thing we can do with users who push the game is not blame crap is ignore them. I firmly believe they are just trolling or to lazy to read through the whole thread to see that we have determined that it is not our systems. For the lazys there is nothing we can do but if we ignore trolls such as low8ball they will eventually go somewhere else. That's how trolls work much like fevers if you starve them they go away.

#257
low8all

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I disagree. I don't make blankets statements telling people it is their machines, but rather asking for details on the crash types then informing them of all points of failure that would cause such a crash. It's up to you to take the advice and test those points of failure. I can pretty much guarantee you that 90% of the crashes I've suggested options for testing, they didn't properly test and continue to point the finger at the game. Some people just can't try a new card, can't/won't check their PSU or are willing to give up a few sticks of RAM if they find some errors - hence, they don't truly end up dealing with the problem. Then continue to point fingers. Shame, really.



What kind of crashes are you having DecklanDeckard? I can make some suggestions but I have a feeling you'd just ignore them anyways.

#258
gmoney404

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2 more hours logged in no problems, then crashed during gunship battle while trying to get archangel.. same type of crash but 2 hours is better than nothing and this was during an intense part of the game so who knows.. this is half the fun of being a pc gamer so ill be patient >:0

#259
DecklanDeckard

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BSOD, screen goes black but I can make out feint gray vertical lines. Sound continues if the crash happens when sound is playing but it doesn't stutter, it just continues playing dialog for 10 or so seconds then I have to force restart. Didn't happen until the collector ship and beyond.

#260
UrokCanus

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I'm sure this won't help everyone, but I found disabling shadows made things much more stable for me.

Also, running in windowed mode is very useful, because then if the game freezes, just can then just kill it, using the Task Manager.

#261
simonskii

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After suffering from a few freezes here and there I reached one point (meeting the doctor) where I just couldn't avoid the freeze. Normally skipping cutscenes helped but not thsi time. Thought I'd try underclocking my GPU (just by a little bit), and hey presto it got through the cutscene, and an hour of gameplay without freezing. Seems to have fixed it, for me at least.

#262
yadffej

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Found a fix from another thread. Manually setting my graphics card fan speed to 100% solved the issue.

#263
Razir-Samus

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low8all wrote...

I disagree. I don't make blankets statements telling people it is their machines, but rather asking for details on the crash types then informing them of all points of failure that would cause such a crash. It's up to you to take the advice and test those points of failure. I can pretty much guarantee you that 90% of the crashes I've suggested options for testing, they didn't properly test and continue to point the finger at the game. Some people just can't try a new card, can't/won't check their PSU or are willing to give up a few sticks of RAM if they find some errors - hence, they don't truly end up dealing with the problem. Then continue to point fingers. Shame, really.

What kind of crashes are you having DecklanDeckard? I can make some suggestions but I have a feeling you'd just ignore them anyways.


give a bit of leeway dude :P the game is terrible for compatibility, the sheer amount of issues people with so many variants are having points towards the game itself, and that loophole strategy you have going there needs to stop, you just look like you are patronising every single person here, show some respect, people are frustrated and they dont need you telling them that its their pc when they have checked near every possible solution, and the pc clearly works with every other game they have

#264
zulu21

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Razir-Samus wrote...


give a bit of leeway dude :P the game is terrible for compatibility, the sheer amount of issues people with so many variants are having points towards the game itself, and that loophole strategy you have going there needs to stop, you just look like you are patronising every single person here, show some respect, people are frustrated and they dont need you telling them that its their pc when they have checked near every possible solution, and the pc clearly works with every other game they have


Please for the love of god, fluffy kittens, ice cream and all things good DON'T FEED THE TROLL. :o

I know he's annoying but he'll probally go away if we dont feed him. 

Modifié par zulu21, 07 février 2010 - 09:57 .


#265
gmoney404

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ok had a few freezes while running everything max but runs legit on low settings, even with pausing to do something else for over 5 hours, download 196.34 from guru3d.com and new dx runtime for feb 2010 and it will work(only tested fullscreen)

#266
RiasPaploo

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I thought I had a solution... until yesterday. :crying:

At the beginning I got hangups every 5-10 minutes as described. Then I set all the Video-Settings in the Game-Launcher to "default" and made the settings ingame (enabled everything and played at 1920x1200).
Setting to "default" in the Launcher made me able to play about 2 hours until a hangup.

But then on the prisonners ship, when the scripted part with the offenders begin, I got hangups after a few minutes (between 2-3). And I get this EVERY TIME now. :blink:

Considering this, it seems to be dependent from different scenes as well.

I will try to set the RAM to 2GB max and see if that helps. CPU's affinity workaround didn't help for me.
Maybe for some of you it's a help to put the video settings in the Launcher to "default". Goood Luck!

My System:
Windows 7 Pro 64-Bit
Intel Core2Duo E6750 (never overclocked)
MSI P35 Neo2 (newest chipset drivers)
Corsair 4 GB RAM (never overclocked)
XFX HD4850 512 MB (never overclocked, temperature doesn't go beyond 75°C)
Catalyst 10.1 (had the initial 5 minutes hangups with 9.3 as well)

#267
Unquist

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Unquist wrote...

SOLVED (for me anyway):

After trying the process afinity trick and some other stuff, I tried one of the other suggestions: disabling any RAM in excess of 2gb. Since then, I've been able to play for a few hours at a stretch, and I haven't had any crashes at all.


Did I say SOLVED? What I meant was, "mostly SOLVED." I've been able to play for long stretches (3-4) hours without a crash, but it has still crash 2 or 3 times since I bumped down to 2gb of RAM. At least it's basically playable now.

#268
zulu21

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So I just sent Michael Gamble (the guy from Bioware who posted on this thread) a pm asking what Bioware is planing to do, I'll post again when I hear from him.

#269
commisar_roger

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running twin 3.0ghz intel cpu's

nvidia 8800gt video card

all on asus mother

no hang ups but game sometimes insists on putting shepherd 12 foot in air and very firmly stuck have to force re boot (switch off and restart) upon reloading all appears ok . considering how long the wait surely this shouild have been de-bugged just once or twice had screen freeze but all ok once downloaded new drivers from nvidia via gameshadow web site

hope this helps but I think video card is only just man enough but I also believe game still has bugs

#270
one900meat

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**MY PROBLEM SOLVED**



Earlier I reported that updating my Southbridge Drivers at Catalyst fixed a large amount of the crashes that were occurring every 5-15 minutes of gameplay... Well, I was further refining my computer settings (as it had crashed/restarted a few times while watching HULU videos over the past week) and found that I had been O.C.ing my RAM through BIOS settings and totally forgotten about it. Well, I turned the settings back to Auto except for voltage -which I set to the factory suggested setting. Now my ME2 is even more stable! I was on for a few hours with seamless gameplay just now.



If anyone is getting crashes/restarts in ME2 and the sequence of events is: 1) Black screen with maybe some lines of RGB artifacts 2)Sounds stutters 3) Computer restarts - there's a good chance you are having DRAM problems like I was. It might be that you are OC'ing too much or that a stick of your RAM is bad. in either case, a graphically intense game like this is gonna find any fault with your Mem!

#271
zulu21

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one900meat wrote...

**MY PROBLEM SOLVED**

Earlier I reported that updating my Southbridge Drivers at Catalyst fixed a large amount of the crashes that were occurring every 5-15 minutes of gameplay... Well, I was further refining my computer settings (as it had crashed/restarted a few times while watching HULU videos over the past week) and found that I had been O.C.ing my RAM through BIOS settings and totally forgotten about it. Well, I turned the settings back to Auto except for voltage -which I set to the factory suggested setting. Now my ME2 is even more stable! I was on for a few hours with seamless gameplay just now.

If anyone is getting crashes/restarts in ME2 and the sequence of events is: 1) Black screen with maybe some lines of RGB artifacts 2)Sounds stutters 3) Computer restarts - there's a good chance you are having DRAM problems like I was. It might be that you are OC'ing too much or that a stick of your RAM is bad. in either case, a graphically intense game like this is gonna find any fault with your Mem!


Glad you got it going! I just wish my ME2 problem was bad or O/C RAM.

I haven't heard back from Bioware so I think we have been abandoned. I just wish I did not have a $50 digital brick on my hands.

#272
mr_luga

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I wish we could get some patch info >.<

#273
zulu21

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mr_luga wrote...

I wish we could get some patch info >.<


Me too. I even asked about what bioware was planning on doing. And to my suprise *sarcasm* I have been met with nothing but dead silence.

#274
Razir-Samus

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recap for my "fix", i went a good few hours into the game, and it all started with the collector assault after you use the omega 4 relay, crashed during the robot eye fight, then just now while you are going through the base with one of your team's biotic forcefield covering you, this is even with using the affinity fix, so the game for me has faults in several places.. sigh :(

p.s. right before the crashes happen i get a sound glitch.. like a hiccup.. then the sound is normal, even when it crashes it takes 10 seconds to die then go to black screen/artifact mode :F

Modifié par Razir-Samus, 09 février 2010 - 04:28 .


#275
xammu

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 hi

i have disabled the "C1E" option in my bios..  

2 hours without a crash.. .before at most 30 mins.

after 2 hours, i stop playing, no crash :happy:


Asus P5B
Core 2 Duo E4300 1800@2400Mhz
6GB DDR2
Gforce 9600GT ( 196.34 beta driver )

Windows 7 Home Premium 64bit