111 réponses à ce sujet

[PSUHammer]

low8all wrote...

EnderZak, I don't have an answer for you because I don't use your computer nor do I have it available in front of me to look at it. That's where you come in.

It's sad that "the game works for 2 million people" is a "just because" to you and not a "fact" that you and others for that matter, are willing to admit to ignoring. For all the complaining, there's very little accountability. I don't know how many posts I've read where they don't even have XP SP2 or SP3 for that matter. Or that people scream bloody murder for the game being unstable first then give up when they're told their CPU or GPU isn't supported (as if the writing on the box wasn't enough)

Look, all I'm saying is, yeah - there are bugs. I would never argue that there isn't - but there's no argument worse than "i can play X but can't play this" as it is like comparing apples to oranges. Yes they are both games but ultimately both, not the same game. Not the same scripts. And in most cases, not even the same engine.

The game will not crash and shutdown your computer, you're computer components will do that. Stuttering and crashing cards are not the result of playing the game, they are the result of faulty, misconfigured or failing hardware. An inability to start the game is not due to a badly written exe, it is the result of a corrupted installation, damaged or failing hard drive. And don't even get me on the topic of Power Supply's and RAM, NB heat or voltages, misconfigured BIOS, MemControls failing etc etc... If I had a dime for every person who went on about how those couldn't be the problem, I'd be a rich man right now.

This  ^

Words of wisdom....

[low8all]

Diegoa01 wrote...

I got a Asus 9600 GT experiencing Crashes regurlarly and its starting to get annoying. I have stopped playing now until this gets resolved. Poorly tested by Bioware tbh.

^^ Case in point.

Modifié par low8all, 01 février 2010 - 05:29 .

[tehmoriz]

the game runs great on my system. the only issue i've been getting is the occasional long load times, which can be fixed by restarting the game repeatedly until the opening splash screen loads immediately after the EA logo.



i also think this is a case of system stability. different applications stress the system in different ways. sometimes, even seemingly non-stressing games can crash a system that can handle much more demanding games. i'm a tech support mod for a guild wars forum, and i can't even count the number of times people asked about systems that can play bioshock, crysis, farcry 2, etc, but will crash within minutes of starting guild wars. in almost all the cases, it turned out that their systems were not entirely stable.



so i'll give the same advice here: set every BIOS setting to default. if you have overclocked CPU and RAM, run them at their factory settings. if you have overclocked graphic card(s), set them to their manufacturer specified settings, even if they are factory overclocked models. if you have discrete sound cards, pull them out and use onboard sound. if you do these things and the game stop crashing, then you've fixed your problem.

[EnderZak]

The last comment I'll make, is that we don't know what percentage of people are having issues.  I suspect it's higher than a "normal" launch...just based on the comments I'm seeing on this and other forums (versus "normal").

Regarding the millions of people without issues, are those millions of PC's?  Or millions counting the consoles.  What percentage of PC users are having issues?

To clarify my particular issue...the game launches fine, and plays fine, sounds fine...until it crashes.  When it crashes it goes straight to the desktop, with an error message that the application has stopped responding...report being sent to Microsoft..bla bla bla.  It's never crashed my operating system.  Last night I was able to play for two hours, then it crashed.  I reloaded, and it crashed within seconds.  Reload...crash.  Sometimes I get an hour or two, other times ten minutes before it starts.

I guess the speculating will end in the next weeks or so, when a patch comes out.  If the system becomes stable after patching...then it was bioware's issue.  If not, then maybe we can blame the customer.

[Tealus The Original]

EnderZak wrote...
my computer:
Vista 64 bit SP1
I7-920 overclocked to 3.2 with 45C temps (to heating issues)
GeForce GTX 260 (core 216) - no heating issues
6gig RAM

Not to be sarcastic, but you posted why you're having problems. And I've probably been playing games as long or longer than you. I still have some of my games from back when PCs were still 8080s. I also have built my own computers. Of course, as a old gamer. I wouldn't touch Vista with a 10" pole. Just don't ask where I got the pole from.

Any computer that runs an overclocked hardware is prone to "glitches". Basically you're taking a chip that did not pass the QC checks to operate at the speed that you're overclocking it to run. Just because it's not running extra hot, does not mean that it's not having issues. It may have failed the QC test for other reason than heat.

With my overclocked hardware, the first thing I do is turn off the overclocking when I run into "glitches" in games. Majority of the time it fixes those "glitches". The rest usually are because of video/sound drivers. And updating or loading an older driver fixes the rest of the problems. I'm not counting games that were half finish and have loads of issues where nearly everyone has problems. ME2 has been the cleanest game I've played in a while that didn't have issues. As with all windows programs, Bioware (as well as any programmers) has to assume that everything else (drivers for every device on your computer, real or virtual, services, etc...) has been coded correctly and will return proper data. It's not Bioware's fault when this does not happen. Nor should Bioware should be responsible to address problems that are not theirs.

I hated it when my ex-clients email/called me up with problems that happens only on one computer. Blamed their issues on my programs. After wasting time walking them though cleaning out/updating that computer. Like magic, my program would work flawlessly. So I'm sticking up for Bioware since they can't just come out and say this.

[PSUHammer]

EnderZak wrote...

The last comment I'll make, is that we don't know what percentage of people are having issues.  I suspect it's higher than a "normal" launch...just based on the comments I'm seeing on this and other forums (versus "normal").

Regarding the millions of people without issues, are those millions of PC's?  Or millions counting the consoles.  What percentage of PC users are having issues?

To clarify my particular issue...the game launches fine, and plays fine, sounds fine...until it crashes.  When it crashes it goes straight to the desktop, with an error message that the application has stopped responding...report being sent to Microsoft..bla bla bla.  It's never crashed my operating system.  Last night I was able to play for two hours, then it crashed.  I reloaded, and it crashed within seconds.  Reload...crash.  Sometimes I get an hour or two, other times ten minutes before it starts.

I guess the speculating will end in the next weeks or so, when a patch comes out.  If the system becomes stable after patching...then it was bioware's issue.  If not, then maybe we can blame the customer.

As a Tech Mod in the CA Total War forums and I can tell you this is not the case.  In fact, this game is peachy compared to what we had to deal with when Empire was released.  

[EnderZak]

Tealus,

An overclock to 3.2 on the 920 is extremely modest and well within the capabilities of the chip.  The voltage wasn't even touched, and cooling is actually better versus stock.  It's been this way since Dec 2008 and never been an issue with gaming...but I'll give it a shot and see if factory defaults make a difference.  Still not sure how this would cause the game to crash?  I've run hours of stress testing far greater than this game can produce, and the build has been rock solid.

Also, it's not just overclockers who have had issues.  If it was...well, then that would be an easy issue to identify and fix.

I also recognize Vista 64 may not be an ideal gaming platform, but it's what I've got for the short term and it's a supported platform.

Hopefully I haven't offended anyone and it wasn't my goal to point fingers.  I just don't think we can all concude user error, just because the issues are with the minority of customers.  In the grand scheme of things...it's just a game.
 

[AlchemisticXL]

1. Check drivers for your hardware. Especially for your graphics card and sound card.



2. If you purchased a digital copy from steam, please make sure you have the newest version of steam running. Go to your account settings and opt in for Steam Beta releases and that tend to fix problems with games that constantly crash, have sound issues, or overlay problems.



3. Vista and below is not ideal for Unreal Engine games. Windows 7 seems to be working perfectly for everybody.



4. Do not play with all settings high if you can.



5. Double check to make sure Catalyst for ATI users, and Nvidia control panel isn't fighting the game to set graphical settings. For nvidia check to see if Mass Effect 2 is listed on the drop box for optimal settings thingie.



6. If you have an unlocked AMD processor like the dual core 550be unlocked to a quad, try it on 3 cores then drop down to two cores to see if it helps.



7. Realtek sound drivers in vista and below does not like games and will cause popping sounds in most onboard sound cards. Try to upgrade to windows 7 if you can.





Try and see if it works.

[low8all]

EnderZak wrote...

... I suspect it's higher than a "normal" launch...just based on the comments I'm seeing on this and other forums (versus "normal").

I would have to respectively disagree with that statement. I don't know what you base it on but from what I'm reading, It's about normal.

[zulu21]

Ok you people who are claiming this game is not at fault for the crashes are really pissing me off.
So its fact time!

1. Many people with DIFFERENT systems are experiencing the same problems or variations of the same problem.

2. If the game wasn't at fault why would so MANY people not be having trouble with other games. With such horrible problems i.e. the  black screen crash when playing ME2 logic would say the black screen would be a failing GPU or CPU or overheating system which WOULD effect other games and other programs.

3. Most of us have tried updating drivers checking hardware, ETC. ETC. ETC.

4. So many people are experiencing this set of issues on ME2 that no logical person could assume that this is just coincidence.

5. This game IS causing system crashes. We have proven this over and over again!!!!!

6. If your game is working good for you go enjoy it and play! But blaming us who cant play it beacuse it is a BUGGY game is not helpful nor is it polite.

I'm sorry to rant but my patience is wearing incredibly thin.

Modifié par zulu21, 01 février 2010 - 08:16 .

[Jarcander]

crapmonster13 wrote...

For the most part, its playable although I fall victim to the random fps drop. Meaning, after an hour or so of smooth play, it goes berserk. The only thing that resolves this is setting the cpu affinity to one core, then back to all.

Pretty much the same here with my Mass Effect 2.

Graphical glitches, fps drop that only goes away if you exit the game (sounds also start to break up when game starts its lagging), random crashes when accessing powers. Funny, I had similar sound issues with Mass Effect 1 that went away eventually after patching or for whatever reason. Dragon Age works just fine.

My rig is following: WinXp SP3, Intel Core Duo 2.8GHz, 3GB RAM, nVidia 8600GT, directX check, newest graphics drivers check.

Clearly there are many different PC's having similar problems, so no blaming it on HW baby! Patch this month, kktnx.

[Jarcander]

AlchemisticXL wrote...

3. Vista and below is not ideal for Unreal Engine games. Windows 7 seems to be working perfectly for everybody.

7. Realtek sound drivers in vista and below does not like games and will cause popping sounds in most onboard sound cards. Try to upgrade to windows 7 if you can.


Try and see if it works.

Maybe it's time for an upgrade... too bad VIsta/Win7 leave less resources for gaming with a notable exception of Dx10.

[PSUHammer]

zulu21 wrote...

Ok you people who are claiming this game is not at fault for the crashes are really pissing me off.
So its fact time!

1. Many people with DIFFERENT systems are experiencing the same problems or variations of the same problem.

2. If the game wasn't at fault why would so MANY people not be having trouble with other games. With such horrible problems i.e. the  black screen crash when playing ME2 logic would say the black screen would be a failing GPU or CPU or overheating system which WOULD effect other games and other programs.

3. Most of us have tried updating drivers checking hardware, ETC. ETC. ETC.

4. So many people are experiencing this set of issues on ME2 that no logical person could assume that this is just coincidence.

5. This game IS causing system crashes. We have proven this over and over again!!!!!

6. If your game is working good for you go enjoy it and play! But blaming us who cant play it beacuse it is a BUGGY game is not helpful nor is it polite.

I'm sorry to rant but my patience is wearing incredibly thin.

I see a lot of generic statements in there with no facts to back up the claims.  "Most of" and "many people" seem to be subjective observations...just saying.

[PSUHammer]

Jarcander wrote...

AlchemisticXL wrote...

3. Vista and below is not ideal for Unreal Engine games. Windows 7 seems to be working perfectly for everybody.

7. Realtek sound drivers in vista and below does not like games and will cause popping sounds in most onboard sound cards. Try to upgrade to windows 7 if you can.


Try and see if it works.

Maybe it's time for an upgrade... too bad VIsta/Win7 leave less resources for gaming with a notable exception of Dx10.

That is just flat out false and is one reason that I tend to point to people's systems.  Ther are all kinds of misinformation and misinformed people out there....Any system out there that meets the minimum reqs. of ME2 can properly handle Vista and 7.

[zulu21]

Hammer6767 wrote...

I see a lot of generic statements in there with no facts to back up the claims.  "Most of" and "many people" seem to be subjective observations...just saying.

Maybe you should try reading the WHOLE thread and other similar threads before dismissing the problems peoples problems as "generic"

OH! We're "misinformed" are we?

Modifié par zulu21, 01 février 2010 - 09:00 .

[PSUHammer]

zulu21 wrote...

Hammer6767 wrote...

I see a lot of generic statements in there with no facts to back up the claims.  "Most of" and "many people" seem to be subjective observations...just saying.

Maybe you should try reading the WHOLE thread and other similar threads before dismissing the problems peoples problems as "generic"

Thanks....for that. 

[PSUHammer]

zulu21 wrote...

OH! We're "misinformed" are we?

A few of you are...quite apparently, yes.

[foil-]

low8all. While I agree with much of what you say and find for 99% of games my system runs just fine since I take care not to install intrusive programs (including the more popular commercial virus protection), your comments aren't helping the people who are dealing with the frustration of their issues. Nor are they inclusive of all issues related to video games.

I don't blame BioWare when these issues crop up after release since no amount of limited beta testing can possibly catch all problems, but the fact is that out of billions of data in the code, its pretty easy to believe there will be some recurring problems on specific machines which are affected just due to components or combinations of components installed in that computer. Crysis, a game that ran flawlessly for many of us, had issues with certain motherboards and wouldn't even start. BIOS upgrades that weren't available yet were required.

The fact is, video card drivers are also a major player in this, and this has everything to do with the videocard companies and the game company supporting each other or being informed what the other is up to. Reason why many peoples' games will work fine with one driver and crash insistently with another. That said, ATI has recently released new drivers which is supposed to have a hotfix for Mass Effect 2 included. What that has to do with a persons system other than that they installed an ATI card has me a little perplexed. Yes, check your memory, amperage, and temperatures. But after those reasonable steps its pretty understandable the frustration aimed at BioWare when its your computer affected. We were never known to be a completely understanding or rational species and trying to force other people into that mode of thinking isn't going to help their situation at all.

Modifié par foil-, 01 février 2010 - 09:09 .

[zulu21]

Hammer6767 wrote...

zulu21 wrote...

OH! We're "misinformed" are we?

A few of you are...quite apparently, yes.

So my computer is int crashing only when it plays ME2 then? Its all just my freaking imagination? Well, thanks for setting me straight! I'm so glad that you were here to set us straight! Hey guys Hammer6767 says we're just "misinformed" nothing is wrong with ME2 at all!

Modifié par zulu21, 01 février 2010 - 09:05 .

[tehmoriz]

zulu21 wrote...

Ok you people who are claiming this game is not at fault for the crashes are really pissing me off.
So its fact time!

1. Many people with DIFFERENT systems are experiencing the same problems or variations of the same problem.

2. If the game wasn't at fault why would so MANY people not be having trouble with other games. With such horrible problems i.e. the  black screen crash when playing ME2 logic would say the black screen would be a failing GPU or CPU or overheating system which WOULD effect other games and other programs.

3. Most of us have tried updating drivers checking hardware, ETC. ETC. ETC.

4. So many people are experiencing this set of issues on ME2 that no logical person could assume that this is just coincidence.

5. This game IS causing system crashes. We have proven this over and over again!!!!!

6. If your game is working good for you go enjoy it and play! But blaming us who cant play it beacuse it is a BUGGY game is not helpful nor is it polite.

I'm sorry to rant but my patience is wearing incredibly thin.

then please explain how so many people have NO problems at all. if there's problems with the actual game itself, practically everybody would be affected. this is not the case. therefore, it is likely not an issue with the game.

even if we count EVERYBODY who'd posted issues here, we are still counting in the hundreds. for a game that has shipped over 2 million copies, this is a tiny minority.

[zulu21]

tehmoriz wrote...

then please explain how so many people have NO problems at all. if there's problems with the actual game itself, practically everybody would be affected. this is not the case. therefore, it is likely not an issue with the game.

even if we count EVERYBODY who'd posted issues here, we are still counting in the hundreds. for a game that has shipped over 2 million copies, this is a tiny minority.

Not everyone, will experince all these issues otr any issus at all. It is very hard for us to get an accurate amount of people having issues. Since most devs keep this information of low down in order to lilmit negative press and or loss of sales. We (the users on the forums) don't have the tools to count all those with these errors. There are other forums where people are most likely having these issues.

[low8all]

foil- wrote...

The fact is, video card drivers are also a major player in this, and this has everything to do with the videocard companies and the game company supporting each other or being informed what the other is up to.

Agreed!

And something else to keep in mind - when developers build the game they typically built it around a system that is about a year old. While yes, they can and some do, upgrade along the way - If there is a huge shift in OS, system components during the development period, they just might not be capable of meeting the needs of that new shift in OS or components before release. That's were patches come in to play, including GFX cards makers and why we always see updated GFX drivers come out shortly after major releases. 

[zacrobmer]

zulu21 wrote...

tehmoriz wrote...

then please explain how so many people have NO problems at all. if there's problems with the actual game itself, practically everybody would be affected. this is not the case. therefore, it is likely not an issue with the game.

even if we count EVERYBODY who'd posted issues here, we are still counting in the hundreds. for a game that has shipped over 2 million copies, this is a tiny minority.

Not everyone, will experince all these issues otr any issus at all. It is very hard for us to get an accurate amount of people having issues. Since most devs keep this information of low down in order to lilmit negative press and or loss of sales. We (the users on the forums) don't have the tools to count all those with these errors. There are other forums where people are most likely having these issues.

So now you are suggesting that the Devs are censoring the posts were people are having issues? Wow, I have some industrial foil in my garage if you want it for your hat.

Is it is possible that there are some errant lines of code causing a handful of specific systems issues, sure it happens with every program out there.

The fact of the matter is that if this game had serious issues these boards would be exploding with complaints. Case in point, DA:O for the first week or so, the tech forums were a mad house. These boards are light for a newly released game especially with the number of copies sold. If you take into consideration the number of "issue" posts which are bumped repeatedly, and get rid of the posts from people who can not read system specs, there really is a very small number of people with issues. The huge majority are purely system related.

I have seen several trends with crashing or games not running.

1) People running Win7 or Vista and have no idea you need to run as administrator to install the game.

2) NTDLL.DLL crashes, this problem appears to has shown up more consistently then any other.

If the people posting about various issues would do what they should and post their system specs and an abridged DxDIAG report, I'm willing to bet there would be more fixes available, or at be able to troubleshoot and workaround the issue.

I can guarantee you one thing, there will not be a patch that fixes an issue based on a "Game will not install, I'm running Vista 32" posts.

[flungmuk]

Well thankfully my game hasn't been plaguged with issue.

Floated into the cealing once, but it was right after an autosave, no worries. Got stuck once trying to exit out of planet scanning, toggled back and fourth and got out.

At least with ME2 I dont have to use the phonomfix as I did/do with DAO.

But I agree, a patch is needed.

50 save limit, ME1 choices not translating properly to ME2 as well as all the issues people are having, not being able to remove your helemt for the DLC armor...etc

I dont even have a stellar rig, so am quite glad I'm not having major issues (knocking on wood).

AMD X4 9600 (2.3ghz)

6gb ram

ATI 4850 1gb

Win7 64

1tb drive

Run the game at 1920x1200 and tankfuly, shes fairly smoth (still knocking on wood).

Just wish EA Support would reply to ticket sooner than later.

[MRS. DILDOZER]

What zulu is saying is FACT not opinion nor fiction, just FACT! Hammer6767, and tehmoriz are just a couple fools who can't see that I'm one of the people who can say in all honesty I was able to play very MANY games I didn't think I would with my Intel GMA X4500HD vid card inluding F.E.A.R. 2, and Call of Duty MW 1 (and Red Faction Geurilla to some degree).