
Karl: Hi, my name is Karl. How may I help you?

: yes

: well I hope so anyway

: I am hoping to find out when RTO will be released for PS3 I have been asking on the forums for weeks

: called sony they gave me your number which said to try this area

: there are claims on the site that you are not concerned about when it gets out for the PS3 that in a statement released Bioware had claimed that the PC was the main concern and that consols came second

Karl: okay

: I am just seeking clarification we have repeatedly asked for a moderator to assist us on the forum just to acknowledge that they where even reading it and nothing

: I am sorry RTO (Return To Ostagar DLC) for Dragon Age Origins

: are you there

Karl: As such there is no final date for the release of Return To Ostagar DLC for PS3

Karl: as soon as we have the official date then, you'll get the information on the website

: I dont understand this

: How is it possible that you have released it on the Xbox and the PC for almost 2 weeks now and yet nothing is being posted about the PS3

: not even what the delay is

: its not making since

: I am a Ps3 user and I cant believe there is no way to know when the RTO DLC will be ready thats insane. I am in a management position and cant comprehend telling my boss or my customers that I didnt know what I was doing or how long it would take. I also find it difficult to understand the lack of concern for customer feed back in an industry where success or failure rest so firmly on your reputation and user ratings. I thought this game was a 10 and should have been VGOTY instead of Demon's Souls. I can see lowering the value a great deal now though when I consider that everything I saw in the games future is not going to happen. I have a friend who has already traded in his version to Gamestop and has stated that he will never purchase another Bioware product again. The replay value of this game is one of the things that I always thought made it so great I mean I got Darksiders and just like God of War you ace it and it sits on the shelf. I thought this would be the one game that never hit the shelf but there it sits waiting indefinitely I guess

Karl: I can understand your urgency, but as of now we wont have any official release date of Return To Ostagar DLC for PS3. As soon as we have any information we'll update it on our EA website, then you'll be able to purchase it.

: ok but can you please tell me why you dont know when its going to come out

: who is at fault

: sony just told me on the phone it is up to you and on the bioware site they are saying its sony

Karl: its on testing mode right now that's why it is taking sometime

: testing from EA/Bioware/ or Sony

Karl: from bioware

: ok thank you just want to make sure I have my rage pointed in the right direction and can redirect those that are pointing it in the wrong direction
This was a conversation I had with a rep from EA after calling and talking to sony direct sony stated that they where not to blaim and gave me a number to EA called and was told to use the online chat. It is all biowares fault. They are entirely to blaim for this entire fiasco and they tried to shrug it off on another well established company wow. Sony made it clear that when you get DLC it comes from Biowares Dragon Age Servers. This company is done in my house.