25 réponses à ce sujet

[Draiman11]

So I've encountered a problem where Mass effect 2 will crash or sit on a blank screen with background noise everytime after completing Thane's loyalty mission, right after closeing the report .  Not sure why this happens, but if anyone has a suggestion let me know.

Other information you may need to know:
OS: Windows 7 Ultimate x64
CPU: AMD Phenom II X4 955 Processor 3.2 GHz
Mem: 8GB
Video: Nvdia Geforce 9600 GT 512MB DDR3
Audio: Realtek High Definition Audio 6.0.1.5859
DirectX: DirectX 10.0  (Mar2009)

Also the log from the Event Viewer:
Faulting application name: MassEffect2.exe, version: 1.0.1593.2, time stamp: 0x4b2845cd
Faulting module name: MassEffect2.exe, version: 1.0.1593.2, time stamp: 0x4b2845cd
Exception code: 0xc0000005
Fault offset: 0x005dc2dd
Faulting process id: 0x1600
Faulting application start time: 0x01caa2157ecc2ab5
Faulting application path: C:\\Program Files (x86)\\Mass Effect 2\\Binaries\\MassEffect2.exe
Faulting module path: C:\\Program Files (x86)\\Mass Effect 2\\Binaries\\MassEffect2.exe
Report Id: a7c2768d-0e09-11df-858f-00248c37c79b

[Sam1942]

I have this same problem, except I get it when I first try to start the game. I have a very similar computer setup as yours:
OS: Windows 7 Professional x64
CPU: AMD Phenom II X4 955 Processor
3.2 GHz
Mem: 8GB
Video: Nvdia Geforce GTX280 1GB DDR3
Audio: HT
OMEGA Claro+ Driver: 6.12.8.1773

This is very frustrating. I got the game yesterday and haven't even
been able to play it at all. 

Modifié par Sam1942, 31 janvier 2010 - 09:57 .

[andinin]

And again: Welcome to the club... look here:

http://social.biowar.../index/830507/1 ' class='bbc_url' title='External link' rel='nofollow external'>http://social.bioware.com/forum/1/topic/106/index/830507/1 

[Draiman11]

andinin wrote...

And again: Welcome to the club... look here:

http://social.biowar...index/830507/1 

Its different than what other people are saying in that thead, there game crashes randomly, mine always in a specific spot.

[Draiman11]

andinin wrote...

And again: Welcome to the club... look here:

http://social.biowar...index/830507/1 

Its different than what other people are saying in that thead, there game crashes randomly, mine always in a specific spot.

[Draiman11]

andinin wrote...

And again: Welcome to the club... look here:

http://social.biowar...index/830507/1 

Its different than what other people are saying in that thead, there game crashes randomly, mine always in a specific spot.

[Draiman11]

andinin wrote...

And again: Welcome to the club... look here:

http://social.biowar...index/830507/1 

Its different than what other people are saying in that thead, there game crashes randomly, mine always in a specific spot.

[andinin]

Draiman11 wrote...

andinin wrote...

And again: Welcome to the club... look here:

http://social.biowar...index/830507/1 

Its different than what other people are saying in that thead, there game crashes randomly, mine always in a specific spot.

I had the same problem after the first installation. It always chrashed after my first meeting with Jacob ( I tried it 4x, always the same). The I reinstalled it and now I have random crashes but I could pass the scene with Jacob. Try to reinstall the game and backup your saves. Then try it again.  Maybe you have luck and you could pass the spot after a reinstallation without any further crashes.

[emreocer]

towards the end of the mission there is a stock boy who walks in on you and asks you what you were doing, during the two times that my game crashed i didnt do the renegade interference but talked to him for paragon points, after that when i exit the room before the final cutscene the turian candidate would stand still with his krogan bodyguard, but for the third time i did the renegade interference and punched the stock boy, and after i exited the room i saw the turian guy walk with his bodyguard towards the next room, then i was able to proceed after the ending of this mission crash-free...maybe this was just a random coincidence just for me, but i still wanted to post hope this helps..

[andinin]

Everyone who has problems with system crashes, please take a look at this thread. He is really helpful to understand that problem!!

http://social.biowar...06/index/780054

Modifié par andinin, 02 février 2010 - 07:52 .

[despair6666]

Draiman11 wrote...

So I've encountered a problem where Mass effect 2 will crash or sit on a blank screen with background noise everytime after completing Thane's loyalty mission, right after closeing the report .  Not sure why this happens, but if anyone has a suggestion let me know.

Other information you may need to know:
OS: Windows 7 Ultimate x64
CPU: AMD Phenom II X4 955 Processor 3.2 GHz
Mem: 8GB
Video: Nvdia Geforce 9600 GT 512MB DDR3
Audio: Realtek High Definition Audio 6.0.1.5859
DirectX: DirectX 10.0  (Mar2009)

Also the log from the Event Viewer:
Faulting application name: MassEffect2.exe, version: 1.0.1593.2, time stamp: 0x4b2845cd
Faulting module name: MassEffect2.exe, version: 1.0.1593.2, time stamp: 0x4b2845cd
Exception code: 0xc0000005
Fault offset: 0x005dc2dd
Faulting process id: 0x1600
Faulting application start time: 0x01caa2157ecc2ab5
Faulting application path: C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe
Faulting module path: C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe
Report Id: a7c2768d-0e09-11df-858f-00248c37c79b

i had the exact same problem in the same place and reinstalled the game keeping my save file and it fixed it. hope it helps

[Yalle]

I have this issue too, and reinstalling hasn't helped.

I finish the mission and get the report screen with the Illusive Man. When I close that screen I get the loading animation with the shuttle flying through the Citadel. When the animation has finished the screen goes black and the game crashes.

I've tried reinstalling, and I've also tested the "affinity trick" and the nomoviestartup option, but nothing has helped. When I tried the nomoviestartup it didn't crash, but it froze at the black screen and I could hear some background sound.

Game: Mass Effect 2
Media: Physical disk
Version Information: v1.00

CPU: AMD Phenom™ II X4 955 Processor
Clock speed: 3211 MHz
RAM: 4 GB

VIDEO: ATI Radeon 4890 1 GB VRAM
Video driver: Catalyst 10.1

AUDIO: Creative SB X-Fi
Audio driver: 6.0.1.1373

OS: Microsoft Windows 7 Home Premium  
(6.1.7600) 64 bit
DirectX: DirectX 10.0  (Mar2009) or later

[Yalle]

It seems that running Windows 7 64 bit on an AMD Phenom II X4 955 CPU is common for those who experience this issue...

[Puccios]

Same problem here and my configuration is different from yours:



CPU: Intel Core2 Duo E6600

VIDEO: Nvidia GeForce GTX275

OS: Win 7 64-Bit



Mmm.... i'm scared that we will have to wait for a patch...... T_T

[Yalle]

Same problem here and my configuration is different from yours:

CPU: Intel Core2 Duo E6600
VIDEO: Nvidia GeForce GTX275
OS: Win 7 64-Bit

Well, Windows 7 64 bit seems to be involved somehow...

[Draiman11]

Well i got past that part and moved on, My friend lent me his steam account and I downloaded it and played it off steam and sure enough it worked and pasted Thanes loyalty mission. I was able to beat the game no problem after that. Makes me wish i bought the game on steam first.

[Yalle]

I've finally managed to pass the quest by running MassEffect2.exe as Administrator and setting Compatibility Mode to Vista service pack 2.

Modifié par Yalle, 14 février 2010 - 08:36 .

[Tango017x]

I've got the same problem. Compatibility mode & running the .exe as admin did nothing. After i meet the stock boy and advance to the next room, i can see the Politican & Grogan just standing there; activating the door launces the cut scene where Goliat tries to kill his target for the first time. When the location changes to the appartment, the game starts to lag considerably (i think the room's lighting does it). Anyway, after the mission accomplised -screen the game starts to load whatever comes next. The loading video finishes, and at this point the game crashes.

I've tried reinstalling the game, playing with compatibility modes etc. but nothing seems to work.

My system:
win7 64 bit
intel i7
radeon 5750 (x2 crossfire)


edit:

I solved it by running the game on a single core. It's weird since the game hasnt crashed once before this and im good 14h into the game:huh:

Modifié par Tango017x, 28 février 2010 - 07:18 .

[uuufffttaa]

Anybody know why the **** you can't complete Thane's loyalty mission on the PC? I've been thru the goddamn thing 6 times not and I have yet to achieve that. As soon as Kolyat takes after him, he shoots him and then all I see is the back of the ****ing illusive man.

[unthinkable]

you can complete the mission, i did, its a corrupt file somewhere, yours is probably the asri that has a little side quest that becomes available after doing the thane mission, if she doesnt load properly the game will crash, im crashing at a different spot just waiting for some1 with a good file to e-mail it to me. try installing using winrar (or whatever your extractor is) it will pop up with an error for the bad file and tell you which (unlike the bioware installer) and continue installing the good files then you can start hunting for it. that was my issue i hope it helps you all.

[Marcizz]

My system:
GeForce 9500 GT
Win XP Professional
Interl Core 2 Duo E7400

I got passed the stock boy thanks to the tip about using a single core, thank you, would never come with that myself.
The way it worked was that it lagged at bit the whole mission and the stock boy scene never came up, even when I passed. I guess my comp didn't feel like loading it, but it continued like it should have.

Modifié par Marcizz, 28 mars 2010 - 02:10 .

[caliaviator]

Yalle wrote...

I've finally managed to pass the quest by running MassEffect2.exe as Administrator and setting Compatibility Mode to Vista service pack 2.

I verified this solution. It worked for me.

[1126thmp]

So....where does one send back this hunk of a game for a refund considering even after reinstalling the game twice, having windows 7 put back on twice, and all the drivers are current and the game still will not get past the fighting against the collectors boss on Horizon, epic fail.

[siver33]

same problem, crash after i close the report



config:

i7 860

8gb ram

asus 5770

win7 64



tried every solution, nothing work

[Darziel]

Not sure if it's relevent but ...



Kept having a similar crash but couldn't see why - eventually I downloaded the Gibbed editor and looked at the henchmen - I found that despite being on the loyalty mission I hadn't tripped the flag for 1st meeting!! ... I corrected that and the mission worked OK!!



May not be the same for you but no harm in checking that Thane's flags match the others ...



Hope it helps ...