20 réponses à ce sujet

[soilantgreen64]

Anyone else run into this error, or have any idea how to fix it?  Installation and configuration run fine, then when you hit play this error comes up.  Really helpful information... I've reinstalled 5 or 6 times, trying using the "Run as Administrator" option as well, all with no luck.  Really frustrating...

[soilantgreen64]

Anyone have any clues about this? Windows 7 x64 installation.

[MarshalClaw]

I have the same problem... or close to it... it tells me the game is misconfigured.

Modifié par MarshalClaw, 14 novembre 2009 - 10:10 .

[dragoaskani]

Hmm this is why I always wait on new OS's. (course I skipped vista personally after having to do tech support on it all the time.) Hmm have you made sure that all your win 7 stuff is up to date? As well as you chipset, bios, sound and video drivers? In a case as wierd as what you have its sometimes better to double check those things before you beat your head against the wall. Sometimes its something simple that was overlooked.

[ChandlerL]

Try the fix, "Fix for Direct 2 Drive Owners Game giving "Configuration Error Please Reinstall"" from here: http://social.biowar.../index/129194/1

[MarcusMuffin]

yup...been having same issue here. this game has been a pain all the way around.
played fine for few days then got error.... again...took 3 days to get running soon after
purchase from EA. At this rate I'll be trying to read the end credits from a nursing home.

Modifié par MarcusMuffin, 02 novembre 2010 - 06:40 .

[Zerican]

I downloaded the 1.04 patch because it says that it fixes the memory leak problems...and boy was it a problem., but now i get this exact error after adding the patch. so its either have crappy memory leakage and horriable game experience or not play at all cuz the patch is crap.....come on EA , support the products you sell.

[Traf]

I am having the same initial issue and that fix doesn't work. Does anybody know how to fix this?

[Gorath Alpha]

This particular thread became a useless collection of "Me, Too" nothing comments that are impossible to answer.

If I recall correctly, this is mostly a digital download problem, and you need to look at these archives to find out about it:

www.google.com/search

There is a correct way to describe a PC game problem in order to assist the diagnostics, and no one who had added any comment here so far, has followed the prescribed reporting procedure, so it's no wonder that there has been no answer to anyone here.  None of you has been serious enough about getting a usable answer.  Sorry, folks, it's just facts, and if your feelings are hurt, you have my regrets.

social.bioware.com/forum/1/topic/58/index/2836375

www.google.com/search

About 287 results  (0.58 seconds)

Modifié par Gorath Alpha, 07 février 2011 - 02:21 .

[Metaillusion]

Game Version:   Ultimate Edition 1.04
    Retail or Digital: EA Digital
    Processor Manufacturer: Intel
    Processor Type: Pentium Dual Core
    Processor Core Speed: 3.0 GHz
    Operating System / Service Pack: Windows 7 x64
    System RAM:  8.0  GBs
    Direct3D APIs dated:  DirectX 11 (03/04/10)
    Video Card Manufacturer: Nvidia
    Video Card Model: GeForce 8800 GTX
    Video Card RAM: 768 MBs
    Video Card Driver Version: 8.7.11.9745
    Sound Card Manufacturer: Creative Labs
    Sound Card Model: SB Audigy
    Sound Card Driver date: 16/10/09
    Sound Card Driver Version: 5.12.1.2020
    DVD Type: DVD/RW, but this is not relevant since the game is a digital version.
    Hard Drive Type: SATA
    Free Disk Space:  39 GB
    Power Supply: FSP Epsilon 600W 18A

    Description:

My Dragon Age: Origins Ultimate Edition has been working perfectly all the way through the Origins campaign and a couple of DLCs. I downloaded the Witch Hunt standalone installer, incorrectly believing it to be the patched version of the DLC, and ran it. The installation completed successfully.

Now, each time I select Play from the launcher, an Activate Your Game screen comes up, asking me to sign in with my EA account. Needless to say, my game has already been activated. When I fill in my account details and click Sign In, the screen vanishes, then returns with the following message:

"We're sorry, an error has occurred.

Error: there is a problem with your game's setup. Please reinstall the game."

I have tried downloading the patched version of Witch Hunt and installing it using DAUpdater, but this has made no difference. I am loathe to reinstall the game, since it is a highly time-consuming process (including redownloading the huge installer), and one which does not appear to have helped any other sufferers of this problem.

Modifié par Metaillusion, 09 décembre 2010 - 04:36 .

[Metaillusion]

No, ignore me. I reinstalled, made sure that I ONLY installed Witch Hunt 1.1 and now everything works.

[davidbmitchell42]

Game: Ultimate Edition 1.04
Retail or Digital: EA digital
Processor Manufacturer: Intel
Processor Type: Core2 Duo
Processor Core Speed: 2.6 GHz
OS: Windows XP Home Edition/SP3
System RAM: 3.0 GB
DirectX version: 9.0c.
Video Card Manufacturer: Nvidia
Video Card Model: GeForce 8600M GT
Video Card RAM: 512 MB
Video Card Driver Version: 6.14.0012.6099
Sound Card Manufacturer: Realtek
Sound Card Model: Realtek HD Audio
Sound Card Driver Version: 5.10.0000.5512
DVD Type: DVD/RW (matshita DVD-R UJ-85J DVD/CD-ROM)
Hard Drive Type: IDE (Hitachi HTS541616J9SA00)
Free disk space: C:\\17.2 GB out of 74.8 GB (Windows partition, see below)
Computer type: MacBook Pro laptop (running Windows through Bootcamp).
Power supply: 85W MagSafe Power Adapter with 77.5-watt-hour lithium-polymer battery
 
[BTW, although my computer is a laptop, it’s successfully played other video games, including both Mass Effect games and Fallout 3, with the same hardware and software configuration.]
        I installed DA on my computer, and it worked at first. I created a human male noble warrior and began the story. After playing for a few minutes, I saved and quit. I then downloaded and installed all the official content . I tried to start the game again. I received the error message, “There is a problem with your game’s setup. Please reinstall your game.” Since then, I’ve tried deleting all my temp files and shutting down unnecessary programs and processes, as advised by EA tech support, and then starting the game. I’ve downloaded and installed the Microsoft Visual C++ Update patch (vcredist_x86.exe) mentioned in these forums. I’ve tried manually clean booting my computer and then starting DA. I still can’t get my game to start, and I still get the same error message, no matter what. EA tech support hasn’t been able to solve my problem. I have not yet reinstalled my game, as it was very troublesome and time-consuming to install before. Are there any remaining alternatives?

[Felix_The_Slayer]

I ran into the same problem - any solutions yet?

[Gorath Alpha]

Gorath Alpha wrote...

www.google.com/search

There is a correct way to describe a PC game problem in order to assist the diagnostics, follow the prescribed reporting procedure.

social.bioware.com/forum/1/topic/58/index/2836375

www.google.com/search

About 287 results  (0.58 seconds)

As per what I'd written a month ago to add here, I believed that there were answerrs, just not within this particular message thread.  Not yet.  Personally it's not happened to me, so I cannot offer you more than the fact that there has already been considerable discussion in those 287 instances. 

P. S.  If you have experienced the same symptoms, and did come upon a thread somewhere with useful information, why not drop back in and add the link in this thread? 

Modifié par Gorath Alpha, 07 février 2011 - 05:06 .

[Gorath Alpha]

Gorath Alpha wrote...

Gorath Alpha wrote...

www.google.com/search

About 287 results  (0.58 seconds)

As per what I'd written a month ago to add here, I believed that there were answerrs, just not within this particular message thread.  Not yet.  Personally it's not happened to me, so I cannot offer you more than the fact that there has already been considerable discussion in those 287 instances. 

P. S.  If you have experienced the same symptoms, and did come upon a thread somewhere with useful information, why not drop back in and add the link in this thread? 

This time around, Google is claiming 256,000 hits, which I really disbelieve.  I am much more inclined to believe that it was "287" or maybe 288, still.   I've recycled this because of that search count.  If my memory was still the very sharp instrument of my less-senior years, I'd be able to help the newest member complaining of this symptom, since I'm so certain that solutions do exist, if he'd searched for them. 

For digital copies: Adobe Air:  http://social.biowar...06/index/804361

Modifié par Gorath Alpha, 03 septembre 2011 - 11:20 .

[sami jo]

If you can find them, please link. I've searched as well, and there seems to be no solution if switching to the EADM version after a clean uninstall and running as administrator don't work.

[FraggerLord]

What worked for me:

-uninstall the game
-make sure your Dragon Age 2 dir in my documents is deleted too (or backupped if you wanna keep savegames)
-reinstall and start the game
-change settings
-install extra packeges etc.
-copy "Characters" map from backupped Dragon Age 2 dir to the new Dragon Age 2 dir if needed
-play the game
-

[Unknowing]

WHy would anyone make a game that they don`t know how to fix?

[sami jo]

The solution to this was actually found--D2D had given him a product key for the wrong region.

[woahdroah]

Mass Effect 2 cannot launch b/c of a misconfiguration. Give me a ****in break. Anybody got an answer that will actually fix the problem... I have reinstalled 8 different times at least and redownloaded once also. So that didn't do a damn thing

[Kyronz]

Sane priobem here as well, anyone find a solution that actually works?