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ME 1 game crash at specific point in Therum


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4 réponses à ce sujet

#1
Leonidaskar

Leonidaskar
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I have no problems whatsoever except at the main mission in Therum (Artemis Cluster) to find Liara...
The game ALWAYS crashes when i get near the big buildind with the mako in the refinery at the end of the map...
It starts "loading" and then srashes to desktop...
Anyone have the same issue or know a way out of this? Its the main mission and i cant move on with the game...

#2
dsign

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I have the same problem: GPF event when playing (or loading a save game) in the ruins on Therum.

Only on Therum and specifically from the exit of the last tunnel, where I encounter random restart, until right before the entrance to the underground ruins, where I have never seen what happen after that, because the PC always restarts (during the cinematic sequence).

If I load a save game of other locations or I start from the beginning, everything works great.

My PC configuration is:
  • Mobo: GigaByte GA-MA78GM-S2H (Realtek ALC889A High Definition Audio!)
  • CPU: AMD Athlon II X2 250
  • RAM: 4Gb
  • HD1: Western Digital WD2500KS (system disk)
  • HD2: Seagate ST3500320AS
  • VGA: Sapphire Radeon HD 4850 512 Mb DDR3
  • O.S.: Windows Vista Home Basic 32bit OEM
(The EAInfo Tool says that I'm OK)

After reading all the tech posts/articles in the Mass Effect Forum, Steam Forum and EA Support, I proceeded as follow:
  • I have updated all the drivers and the DirectX.
    Standard operation!
    Now I have: ATI Catalyst 10.1 (latest from AMD/ATI are the 10.2, but they do not introduce any change/improvement in my configuration), latest Realtek drivers (r2.42), latest DirectX (Distributable Package Feb2010)
  • Checked Steam game cache.
  • Disabled UAC.
  • Updated OpenAL32.dll (see here for details)
  • bioengine.ini deleted, game started, game closed, change resolution only (to 1440x900). (see here for details)
  • Assured that Hardware Audio: Disabled (DeviceName=Generic Software) (see here for details)
  • Local shader cache file deleted (verified also "manually")
  • For preventing thermal issues, case opened
  • Deleted and re-installed the game repeating steps from 2 to 7.
and...

NOTHING. The problem remains.

I sent an e-mail to Bioware support.

We’ll see.

In the meantime, can you try with the steps above and tell me if you solve?

Thx

#3
dsign

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Reading around, other than the Realtek and NVIDIA known issues, it could be also a problem of "single core".



Even if you have a multi-core CPU, if you have C&Q and C1E enabled on the BIOS, the config utility could see only half of the cores available (C1E "side effect" - so, if you have a dual core, only one core is recognized) and a lower frequency (because of the C&Q).



As soon as possible I will try deactivating C&Q and C1E.



I do not know your hardware, but you can try.

#4
dsign

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I disabled the C1E, but the config utility and the EAInfo tool see only one core...



Into the Device Manager, Task Manager, CPU-Z I see both cores.



I don't know if this affects the game.



Does anyone have the same problem?

#5
Capt_Blakhelm

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I thought I was SOL when it came to this problem, but if you are using Steam, you can go to your library and right click on Mass Effect, then Properties > Local Files > Verify Integrity of Game Files. Steam will verify the files, which may take up to 10 minutes or more (give it time) and it will "correct" any corrupted files. This fixed the issue for me. If you're not on Steam, you may have to back up your save file and then reinstall the game.