16 réponses à ce sujet

[duskl1ght]

So I was able to play for a few hours after getting the game, then suddenly the screen turned black and my computer restarted for no reason.

Since then, I can't start Mass Effect 2 for more than a few minutes before it crashes and restarts my computer.

This restart now happens for ALL my 3d games.

This morning, it even crashed while I was watching a video!

Who else is having problems with their video card now?

Can we get a response from Bioware please?



 

[psykpsyk]

I highly doubt that this has anything to do with Mass Effect 2.

[StrikeSaber47]

Did you not clean your card or did you massively overclock it at levels where it is not suited for operation? Card can get damaged due to poor ventilation and subsequent overheating due to severe dust or massive overclocking.

[zacrobmer]

Post your system specs. Also when was the last time you cleaned out the heat sinks/fans etc on your PC?



The restart sounds like a heat issue.



If your system is full of dust, the overheating issue would happened eventually, regardless what game your are playing or in any instance the video card is stressed.



Do not expect a reply back from Bioware on a PC maintenance issue.

[tranxhdr]

Or it could either be you're just out of luck. Computer hardware eventually fails. Get a new video card.

[gcf_Umbrah]

I highly doubt a game could physically destroy a video card, or, on a modern OS like Vista SP2 or 7 (seriously, ditch XP!) even directly influence the driver.

[Skipalong]

It's just dirty.. Clean it up.

[MoriarTC]

Technically a game can in a way ruin a Video Card if there's no maxfps limit.

Say for instance in Star Trek online alot of the people who where in Beta experienced red line

because the game wasnt set with a max fps limit, which lead to alot of card overheating.

But first thing you could do is check and see if your computer is filled up with dust which tends to insulate it

[ildellian]

I had a simular problem, but heat isnt the issue my processor doesnt get over 49 under full load and video cards dont get over 59 under full load I thought it might be cause I renamed the exe to ut3 so I could force sli 32x AA than I thought it was the new nvida beta drivers, reinstalling drivers seems to fix it for a time, could play 6 to 8 hours before it happened again, also It stopped happening after I disabled the cerbers network and the other internet option.  The last time it happened I lost all of my keybindings and the data for my achievments. It seems like when it crashes it might corrupt the graphic drivers. I think the only fix is going to be a patch theres lots of little bugs they need to fix and I think this is one of them

[Necrochain]

Sounds like an OC issue. Either that or your graphics card is just dying.

Modifié par Necrochain, 31 janvier 2010 - 09:37 .

[Tordah26]

duskl1ght wrote...

So I was able to play for a few hours after getting the game, then suddenly the screen turned black and my computer restarted for no reason.

Since then, I can't start Mass Effect 2 for more than a few minutes before it crashes and restarts my computer.

This restart now happens for ALL my 3d games.

This morning, it even crashed while I was watching a video!

Who else is having problems with their video card now?

Can we get a response from Bioware please?



 

No hardware, apart from the hard-drive, can be damaged by software alone. Your drivers are screwed. Reinstall. Done.

[duskl1ght]

I reinstalled my drivers.

I cleaned my graphics card.

I used ATI tool to set my graphics heatsink fan to 100%

I just tried it again, it crashed AGAIN. My GPU temperature was 35 degrees (I had just turned it on)

How can a software program damage my hardware ??!!!

BTW I got my card (ATI Radeon X1950) about a year ago. Never overclocked.

Modifié par duskl1ght, 01 février 2010 - 02:47 .

[RKKiller]

Humm, major part of the problem is that its ATI, if you are running a motherboard with an Nvidia northbridge and southbridge, that in itself will create a large number of issues that you would not have seen until you ran a high end game that used the GPU to it's full potential.



As a system builder I always make sure I spec a system motherboard to match the same brand of chipset as what video card we are putting in it. i.e. nvidia motherboard chips, use nvidia graphics, using AMD chipset, use ATI video (since they are the same company now)



Also is your video card a "TRUE" ATI, or a third party built with the ATI chipset in it? Get the drivers from the third party manufacture that made your specific card, as sometimes they do not build the cards to correct specifications, and do require some weird tweeks to their drivers in order for them to correctly work.



Also just a curious thought, (as I had this happen a couple of months ago, similar situation) pull your video cards out, and look at the capacitors (the small cylindrical cans standing up from the board) you should see a small X scored across the top of the cans. Make sure that the top of those cans has not started to open up like a flower (meaning they have blown), if they have, check with the manufacture and see if they are still under warranty.



Good Luck

[Soudeus]

Having literally the exact same problem, except it only happens with ME2. I play a lot of high end games, including crysis, Aion, CoD MW2. Game allows me to play for about 10 min max before crashing, could be in the middle of convorsation choices, or in the middle of combat, or in the middle of the normandy just walking around. CPU is cool, same with the -new- video card, a radeon 4650, literally bought about 1 1/2 months ago.



I have no way of seeing any error reports , i have tried uninstalling / reinstalling the game, have updated all my drivers, and all to no avail. I turned off automatic restarts in hopes of seeing a blue screen and possibly a log in the event log, but no luck, still reboots entirely. I am clueless as to what i should do.



FYI have read through all suggestions made in this post as of now and have tried everything i hadn't previously, still no luck. I really want to highlight the fact that this only happens to me while running mass effect 2. Even mass effect 1 runs fine, along with every other game i own.

[PaperThick]

This game heats up my graphics card more than any other I've played once disabling vsync and running with 32X AA enabled. I had to force the fans @ 80 percent to keep it within a reasonable temperature range. The auto control was apparently letting them get too hot and the game was crashing every once in a while due to this.

[wildamishrose]

duskl1ght wrote...

I reinstalled my drivers.

I cleaned my graphics card.

I used ATI tool to set my graphics heatsink fan to 100%

I just tried it again, it crashed AGAIN. My GPU temperature was 35 degrees (I had just turned it on)

How can a software program damage my hardware ??!!!

BTW I got my card (ATI Radeon X1950) about a year ago. Never overclocked.

It can't.  It didn't, your graphics card failed and you are looking for something easy to blame it on.  Time for a replacement.

Mass effect 2 drives each of my 5870s to around 80% gpu use (I have 3) so it's no small fry as far as graphics load goes.  Thermals are also pretty high, if your card failed, it wasn't up to being used at 100%

I had an nvidia 6800 ultra fail in oblivion a few years back.  Some games are demanding and if your hardware is on the verge of failure, it might just pick a high stress moment to fail.

[VanPiorsing]

I'm having the same problem with Street Fighter 2 and Mass Effect 2.



It restarts system even when I turn off the automatic reboot after error in 'System' options.



I don't really know what to do... Maybe I should turn off the internet or it's my NOD 32 antivirus. Dunno.