39 réponses à ce sujet

[corpse2222]

i'm logged in... pressed refresh like 20 times, nothing is working.  It wont let me load my game saying i need to be logged in on an account with access to stone prisoner, however, it still says my blood armor is authorized and of course i installed blood armor and stone prisoner on the same account. 

How can I force the game to re-check to see if the DLC is authenticated?  This is so lame.

[corpse2222]

bump for help :/

[corpse2222]

bump for help

[corpse2222]

bump for help

[madsk8260]

Im having the same problem. But mine says Wardens keep, memory band, the helmet and stone prisoner are unauthorized! I bought my game at STEAM direct download

[Djbrage]

I got the exact same problem except everything is suddenly unauthorized with the exception of the dragon armor. Everything was authorized and working just fine last night

[Djbrage]

I got the exact same problem.

[Al-the-Catman]

Try redownloading it, but also make sure its installed. I have the Xbox version, but I'm having problems loading save files when I'm not connected to the Live, it seems, whether PC or console, that many people are having trouble w/ the DLC & using it once its installed or problems w/ their save files that have DLC.

[Djbrage]

Got the exact same problem and i AM logged on with the correct login.
And they all worked just fine last night.

[Jason Leong]

Content appears as unauthorized if the game can't verify you are the owner of the content. Please confirm that the account you're using is the same as the one you redeemed The Stone Prisoner with. To see what content our account is entitled to, go to:

http://social.biowar...ntitlements.php

[Jeregh]

Ever tried to do run daupdater.exe as admin once more? Be aware there was an update to DA:Origins yesterday, and I think the updater needs a little whipping. Tell me if it works for any of you, my problem was solved that way

[Kathrad]

Had the same thing happen to me twice, shut down the game(Couldn't play it anyway with the Black Screen crash)came back a couple of hours later and the downloaded content was back to normal.Allowing me to load my saves(So i could crash 5 seconds later).

[6470060]

Same problem here.

[TheChiman]

I have the exact same problem. I bought the Digital Deluxe Edition on Steam and downloaded the DLC using the code provided. I am positive I'm logged in under the correct account. I even went to this page: http://social.biowar...ntitlements.php and it is showing me the DLC. However, I cannot play my game because it keeps saying the content is unauthorized! I'm getting pissed!

[Jason Leong]

You can confirm what content is entitled for your account via the following link

http://social.biowar...ntitlements.php



If the account is entitled to the account and you're still seeing the content as unauthorized if you're logged into the game with that account, my suggestion would be to clear all your content and redownload it. We are working on providing an application to do this but in the meanwhile it can be done manually.



1) Shut down Dragon Age: Origins

2) In Windows, press the 'Start' button and select 'Run'

3) In the command line type 'net stop DAUpdaterSvc'

4) Navigate to 'My Documents\\BioWare\\Dragon Age\\Settings' and delete 'Manifest.xml' and 'Offers.xml'and 'addins.xml'

5) Navigate to 'My Documents\\bioware\\Dragon Age' and delete the 'Offers' folder

6) Navigate to 'C:\\Documents and Settings\\All Users\\Application Data\\BioWare\\Dragon Age\\' and delete the 'DAUpdater' folder

7) Navigate to 'C:\\My Documents\\bioware\\Dragon Age\\' and delete the 'AddIns' folder

8) In the command line type 'net start DAUpdaterSvc'

9) Restart Dragon Age: origins and log in

10) Your content will be available for redownload on the Download Progress tab

[otakufreak907]

I'm having the same exact problem, I'm glad I'm not the only one, since I hadn't seen anyone else report it. I stopped playing, the game started patching, then I started the game back up five minutes later and Stone Prisoner, Warden's Keep, and Collector's Edition are all unauthorized. I'm on the right account (it wouldn't let me log in if I entered the wrong password, right?) and it shows on the site that I have those DLCs.

I've had this problem since about 1 AM and it's now 10:42 AM here, so I don't think time is gonna fix it, but if anyone has any ideas I'm open to try.

Seems to me that it's related to the patch =(

[Taargkrizzt]

Having the exact same problem, bought the content, downloaded and installed it and it was running just fine. Now I cant load my saved games becourse I am not authorized?

You need to sort this crap out, this is simply NOT acceptable. This was the situation before and after applying that socalled patch and now after starting a new origin I cant even pick up the quest for Wardens Keep becourse all of a sudden my account(wich is the ONLY account I have and the one I bought and installed the DLC with) is not authorized ...

EDIT: just rechecked my account via that link above (http://social.biowar...ntitlements.php) and I AM REGISTERED for Wardens Keep and The Stone Prisoner but still cant bloody load my game or pick up the quests in a new origin. This is rediculus.

NEW EDIT: after fiddling around a bit with the ingame menu I learned this. If I log out and then log back in and look at the "downloadable content" tab I got everything installed and ready to use, authorized for all of it. Then I click the "done" button and click "downloadable content" tab again and what do you know .. all of a sudden I am NOT authorized for Wardens Keep or Stone Golem? Yet if I log out and in again .. voila its all good until I press done ..

Modifié par Taargkrizzt, 06 novembre 2009 - 06:19 .

[Oloremo]

Same problem here. It is happend after install patch 1.01.

Ohoho.

[Eldharjar]

You have to run the game as Administrator again, right click on the exe file in the folder. That solved it for me.

[Lolmonster1]

I'm having the same problem also. It was working fine before the patch.

[TheChiman]

Jason Leong wrote...

You can confirm what content is entitled for your account via the following link
http://social.biowar...ntitlements.php

If the account is entitled to the account and you're still seeing the content as unauthorized if you're logged into the game with that account, my suggestion would be to clear all your content and redownload it. We are working on providing an application to do this but in the meanwhile it can be done manually.

1) Shut down Dragon Age: Origins
2) In Windows, press the 'Start' button and select 'Run'
3) In the command line type 'net stop DAUpdaterSvc'
4) Navigate to 'My Documents\\\\\\\\BioWare\\\\\\\\Dragon Age\\\\\\\\Settings' and delete 'Manifest.xml' and 'Offers.xml'and 'addins.xml'
5) Navigate to 'My Documents\\\\\\\\bioware\\\\\\\\Dragon Age' and delete the 'Offers' folder
6) Navigate to 'C:\\\\\\\\Documents and Settings\\\\\\\\All Users\\\\\\\\Application Data\\\\\\\\BioWare\\\\\\\\Dragon Age\\\\\\\\' and delete the 'DAUpdater' folder
7) Navigate to 'C:\\\\\\\\My Documents\\\\\\\\bioware\\\\\\\\Dragon Age\\\\\\\\' and delete the 'AddIns' folder
8) In the command line type 'net start DAUpdaterSvc'
9) Restart Dragon Age: origins and log in
10) Your content will be available for redownload on the Download Progress tab

I tried this and it didn't work. Going to the downloads area, there is nothing. Tabbing over to downloading shows nothing either.

I'm running Windows 7.

Modifié par TheChiman, 06 novembre 2009 - 08:12 .

[jableskage]

absolute horse sh it

[vinterviken]

Same problem here. Installed all the DLC including the one I bought points for. played for a bit with a new character, then logged to grab something to eat.

Restarted DAO and couldnt load any of my saves, for neither of my 2 characters. Found this thread and followed the advice given about deleting various files and folders. Restarted the game and all of the DLC is gone. It doesn't show up on any of the tabs.

I dont like this one bit. As for the patch. I didnt download it, and I really hope it wasn't autoupdated, seeing how so many people are having trouble with it, and also because some of the DLC says I need V1.0 of DAO to use.

[Hcw87]

I posted this in the steam forums, try it and see if it works, it certainly does for me.







All you need to do is: [Windows key]+R then type in services.msc



When the window comes up, locate ''Dragon Age Origins - Content Updater'', rightclick and ''Start''. If you can't locate it, try this topic: http://forums.impuls...page/1/#replies





The downside to this is that the service doesn't seem to auto-shut down after exiting the game again, so if you don't want it to hog resources while not playing, you need to stop it manually yourself doing the same steps above.





Also if you don't start this process every time before you launch the game (even if you have allready downloaded and installed all the DLC), the Stone Prisoner and Warden's Keep could be locked and not usable (just check it the downloadable content option every time you sign in to check if all content is authorized).

[TheChiman]

Ok, so here's something. If I log out of my account within the game, I can access the DLC. But if I log in, I can't. That is so weird. I'm happy that I can play again, yay! I am concerned however, from what I've read that this is temporary since other have had inconsistent results with logging in and out. I hope you guys get this fixed soon!