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[corpse2222]

i'm logged in... pressed refresh like 20 times, nothing is working.  It wont let me load my game saying i need to be logged in on an account with access to stone prisoner, however, it still says my blood armor is authorized and of course i installed blood armor and stone prisoner on the same account. 

How can I force the game to re-check to see if the DLC is authenticated?  This is so lame.

[Jason Leong]

Content appears as unauthorized if the game can't verify you are the owner of the content. Please confirm that the account you're using is the same as the one you redeemed The Stone Prisoner with. To see what content our account is entitled to, go to:

http://social.biowar...ntitlements.php

[Jason Leong]

You can confirm what content is entitled for your account via the following link

http://social.biowar...ntitlements.php



If the account is entitled to the account and you're still seeing the content as unauthorized if you're logged into the game with that account, my suggestion would be to clear all your content and redownload it. We are working on providing an application to do this but in the meanwhile it can be done manually.



1) Shut down Dragon Age: Origins

2) In Windows, press the 'Start' button and select 'Run'

3) In the command line type 'net stop DAUpdaterSvc'

4) Navigate to 'My Documents\\BioWare\\Dragon Age\\Settings' and delete 'Manifest.xml' and 'Offers.xml'and 'addins.xml'

5) Navigate to 'My Documents\\bioware\\Dragon Age' and delete the 'Offers' folder

6) Navigate to 'C:\\Documents and Settings\\All Users\\Application Data\\BioWare\\Dragon Age\\' and delete the 'DAUpdater' folder

7) Navigate to 'C:\\My Documents\\bioware\\Dragon Age\\' and delete the 'AddIns' folder

8) In the command line type 'net start DAUpdaterSvc'

9) Restart Dragon Age: origins and log in

10) Your content will be available for redownload on the Download Progress tab