12 réponses à ce sujet

[Aperl]

I've played up to Ilium only to have the game crash mid fight only to have it crash now when ever I try to start the game the game crashes without any explanation. I have updated my display drivers twice now and the crossfire hot fix does not apply to my system. As soon as I press "any key to continue" to the main menu the screen goes black and then the game stops working. My game is a disk copy for PC, not through steam and it is v1.00. Below is my dx diag with all my system specs and the like
------------------
System Information
------------------
Time of this report: 2/1/2010, 20:39:27
       Machine name: CUDDLES
   Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090805-0102)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: EP43-DS3R
               BIOS: Award Modular BIOS v6.00PG
          Processor: Intel® Core™2 Quad CPU    Q6600  @ 2.40GHz (4 CPUs), ~2.4GHz
             Memory: 4094MB RAM
          Page File: 2235MB used, 6178MB available
        Windows Dir: C:\\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: ATI Radeon HD 4800 Series
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI display adapter (0x9442)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\\PCI\\VEN_1002&DEV_9442&SUBSYS_E810174B&REV_00
   Display Memory: 2296 MB
 Dedicated Memory: 505 MB
    Shared Memory: 1791 MB
     Current Mode: 1680 x 1050 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
   Driver Version:  ()
      DDI Version: 10.1
Driver Attributes: Final Retail
 Driver Date/Size: , 0 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D702-11CF-3063-11C8A1C2C535}
        Vendor ID: 0x1002
        Device ID: 0x9442
        SubSys ID: 0xE810174B
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_A ModeMPEG2_C
-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A102&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5618 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 5/7/2008 04:22:52, 1447320 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX™ 2.0 Listen/Src: No, No
   I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A102&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5618 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 5/7/2008 04:22:52, 1447320 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX™ 2.0 Listen/Src: No, No
   I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

---------------------
Sound Capture Devices
---------------------
            Description: Realtek Digital Input (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.5618 (English)
      Driver Attributes: Final Retail
          Date and Size: 5/7/2008 04:22:52, 1447320 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Comfort Curve Keyboard 2000
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x00DD
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A39
| Matching Device ID: usb\\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x00DD
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC03D
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 1.3 GB
Total Space: 241.9 GB
File System: NTFS
      Model: ST3500320AS ATA Device

      Drive: E:
 Free Space: 67.9 GB
Total Space: 225.0 GB
File System: NTFS
      Model: ST3500320AS ATA Device

      Drive: D:
      Model: TSSTcorp CDDVDW SH-S223L ATA Device
     Driver: c:\\windows\\system32\\drivers\\cdrom.sys, 6.00.6001.18000 (English), , 0 bytes

Any assistance anyone can provide would be helpful I want to get on with the story

[Aperl]

Le Bump

[Aperl]

another shameless bump

[v0rt3x22]

first of all: bump doesn't help



second of all: you have a quad core as well - I'm just in the process of making sure that Bioware acknowledges the fact - that we are experiencing two kinds of crashes here....one for single cores (and multi-cores which dont recognize all cores) - and a seperate crash (like with you and me) - with multi-cores (that have all cores recognized).



I hope their checking it out

[Maxtuner94]

yes! i have the same problem but i have a dual core!

[Aperl]

Does yours give you any explanation or does it just say "Mass Effect 2 stopped working Microsoft is attempting to find a solution to your problem"?

[Maxtuner94]

to me it just say "Mass Effect 2 stopped working Microsoft is attempting to find a solution to your problem"

[Maxtuner94]

guys i solved...i deleted my savegame of mass effect 2 and i unistalled the game..

When i reinstalled it it didn't crash and now i'm arrived to Omega without problems!

[Aperl]

Sigh I guess I'll have to start over then.... this sucks. Can anyone confirm if this works having to work all the way back to ilium would be a bit of a drag.

Modifié par Aperl, 04 février 2010 - 03:43 .

[ajlueke]

A friend of mine is having this issue as well on Windows XP. All cores are recognized on his Phenom II 955. He'll load his game and try to land on Korlus, and then the game will crash showing the shuttle loading screen with the "Microsoft is attempting to find a solution to your problem". If he reinstalls the game, the crashing goes away, only to reappear in a different location. My copy is working fine, and the only difference between our systems is I am running Windows 7 64-bit not XP-32bit, and I have an ATI 5800 series not 4800 series.

[Divados]

U dont have to play from start.Go to My Documents and backup ur ME 2 save then try putting it after reinstal.Gonna try it!

[GekiV]

I have a quad core...and my game will randomly crash during a fight....not cool

[Eurypterid]

I've read this can be caused by a corrupted save file. Back up your saves, empty your save folder, then reintroduce them one by one until you find the culprit - although generally it's the latest save that's at fault. That way you won't have to replay from the beginning (and you probably won't have to reinstall).