Talk to EA support.
MY BRAND NEW CODE THE CERBERUS NETWORK WONT WORK
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NO LIF3
, févr. 02 2010 03:24
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#28
Posté 09 juillet 2011 - 11:20
Gorath Alpha
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Fine & dandy by us in here. We don't care at all (read the forum description).
Modifié par Gorath Alpha, 09 juillet 2011 - 11:22 .
#29
Posté 09 juillet 2011 - 11:26
Baramon
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- 375 messages
Did you need help with a specific problem, WViolet? Or, just venting?
Unfortunately, one of the greatest game companies ever is seriously hampered by one of the worst tech support groups ever. I have never had to contact a company so many times over such stupid, mundane crap as Bioware/EA. Although all of the tech support people have been courteous as can be, their actual helpfulness has been waaaay down the at the bottom of the scale.
Most aggravating are the ones who don't even read the facts of your problem. Second to that, are the situations where they're giving you info that's out of date or not even related to the problem you have. And lastly, all the situations where the problem could & should have been avoided in the first place with just a teeny bit of effort on their part -- that never happened.
I know I won't ever pre-order another EA product, not after the nightmarish first month of Dragon Age II problems I had. I'm just glad they gave me ME 1 & 2 free; otherwise, I'd be seriously hacked off about all the negative stuff I've encountered with them over these two games. I'm still on the fence about buying anymore EA stuff in the future.
The forums here have been infinitely more helpful than the paid folks who are supposed to be "supporting" their products, even if they can be a tad "surly" from time to time. They mean well...most of the time. :innocent:
Unfortunately, one of the greatest game companies ever is seriously hampered by one of the worst tech support groups ever. I have never had to contact a company so many times over such stupid, mundane crap as Bioware/EA. Although all of the tech support people have been courteous as can be, their actual helpfulness has been waaaay down the at the bottom of the scale.
Most aggravating are the ones who don't even read the facts of your problem. Second to that, are the situations where they're giving you info that's out of date or not even related to the problem you have. And lastly, all the situations where the problem could & should have been avoided in the first place with just a teeny bit of effort on their part -- that never happened.
I know I won't ever pre-order another EA product, not after the nightmarish first month of Dragon Age II problems I had. I'm just glad they gave me ME 1 & 2 free; otherwise, I'd be seriously hacked off about all the negative stuff I've encountered with them over these two games. I'm still on the fence about buying anymore EA stuff in the future.
The forums here have been infinitely more helpful than the paid folks who are supposed to be "supporting" their products, even if they can be a tad "surly" from time to time. They mean well...most of the time. :innocent:
Modifié par Baramon, 09 juillet 2011 - 11:41 .
#30
Posté 10 juillet 2011 - 09:05
Bogsnot1
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Baramon wrote...
...snip...
The forums here have been infinitely more helpful than the paid folks who are supposed to be "supporting" their products, even if they can be a tad "surly" from time to time. They mean well...most of the time. :innocent:
Oh, a wise guy eh?
Take that *slaps*
And that *pokes eye*
*gives a noogie* wohwohwohwoh
