29 réponses à ce sujet

[Orion's Gambit]

 Hi people im having these stupid crashes since i started the game.When i first started the game(2,5 days ago)on my first playthrough i started to have loading screen freezes and crashes when i was halfway through the game.In time it started to happen more frequently and finally when i reached the last mission it started to happen way more often and eventually it started to crash during gameplay.

i patiently played through all that crashes and finished the game once with my me2 created renegade character(this first char in me2 wasnt a me1 import) 

and today i decided to import my me1 paragon shepard.so i did and started playing and guess what , the crashes continue and its worse!every few mins(sometimes it can hold on a bit longer like half an hour or an hour)

i still continue trying to solve this and i was trying to solve while i was playing the game(checking internet for solutions while i wasnt playing) tried some ways but none of them seemed to work .

i play on a toshiba laptop with windows vista sp2 intel core 2 duo 4gb ram with ati mobility radeon hd 3650.i also bought mass effect 2 digital deluxe edition off steam .

the solutions i tried were to play as an admin , verify game integrity files(i guess that was the name) defragment game cache in steam,registering the game through ea and bioware websites,changing video options from configuration tool. AND crashes still continue!!!

please , if anyone have a similar problem,or an idea , anything, please share ! 

[Orion's Gambit]

bump

[Jack Lamden]

I haven't seen this issue myself, but I have seen a few reports that turning off the Steam Community in-game overlay helped a few people improve stability.



this option would be found in the steam settings, In-game tab.

[v0rt3x22]

Jack Lamden wrote...

I haven't seen this issue myself, but I have seen a few reports that turning off the Steam Community in-game overlay helped a few people improve stability.

this option would be found in the steam settings, In-game tab.

Jack - this is a widespread issue currently going on within the "dual core" community.
You guys are currently checking out a similar issue for single cores, but a lot of people are getting hangs during loading and desktop crashes - and have dual cores.

I hope you'll look into this - because from first hand experience with this issue myself - the game is literally unplayable.

I've had situations where my "Resume" function in-game would not load my current save-game (it would freeze during the loading screen) and I had to load a previous one - at which point - the game crashed to the desktop.

Please please please acknowledge the fact that currently - we are having two *major* different crash issues with ME2 - one for single cores (and dual cores, which are reporting only one core) - and another issue with dual cores (which are correctly reporting two cores).

[Jack Lamden]

We have been able to reproduce the issue of having loading screens ALWAYS freeze with single core processors, we're only able to see this issue on multiple core processors if we alter the PC to only make use of a single core.



At this point, we have not been able to reproduce any instances where the game will freeze on load screens with the use of more than a single core.

We are looking into that but until we can cause the issue to happen locally the debugging we can perform is limited.

[mr_luga]

My game freeze up randomly, not during loading screens though. My computer report having dual core. Could freezing come from overheating? ( though ive never have this problem with other games) check my threads for info on comp specs

[Lornnalth]

I'm getting a consistent crash when I start a new game, the game is stopping on the load screen showing 446808 in the green writing {tho I doubt this means anything other than how quickly it crashes.}



this is every single time I try to start a new game, so far all I've been able to do is log into the cerebus network and install DLC, i can't even get in to the create a character screens.



OS - Windows XP MediaCenter Edition - SP3

CPU - AMD Athlon 64 3200+ running at 2.01

Ram - 2 Gig DDR2

VGA - Nvidia GeForce 8500 GT 512

VGA Drivers - Version 196.21

DX Version - 9.0c

ME 2 Version - Digital Deluxe Via Steam.



I've disabled the in-game overlay from steam and I've also tried setting all of my graphics cards settings to Off or the minimum I can get them. I'm running out of ideas here...

[mr_luga]

Jack Lamden wrote...

We have been able to reproduce the issue of having loading screens ALWAYS freeze with single core processors, we're only able to see this issue on multiple core processors if we alter the PC to only make use of a single core.

At this point, we have not been able to reproduce any instances where the game will freeze on load screens with the use of more than a single core.
We are looking into that but until we can cause the issue to happen locally the debugging we can perform is limited.

Im
happy to see that you(bioware) are finally taking a look at the issue that so many are experiencing atleast. I had my computer delivered in after crashing with me2, they said the computer was fine (though could be upgraded to better work with win7) so the issue is with me2 apparently

[DLIMedia]

Same freezing situation here. "Loading" screen pops up, animates for what appears to be a single frame, then stops. Happens in either fullscreen or windowed mode.



Dell XPS laptop

Intel® Pentium® M processor 2.26GHz (Single core)

Microsoft Windows XP Professional Service Pack 3 (5.1.2600)

NVIDIA GeForce Go 7800 GTX (nv4_disp.dll 179.48 [6.14.11.7948])

DirectX 9.0c (Mar2009) or later

[v0rt3x22]

Jack Lamden wrote...

We have been able to reproduce the issue of having loading screens ALWAYS freeze with single core processors, we're only able to see this issue on multiple core processors if we alter the PC to only make use of a single core.

At this point, we have not been able to reproduce any instances where the game will freeze on load screens with the use of more than a single core.
We are looking into that but until we can cause the issue to happen locally the debugging we can perform is limited.

I'm not sure if this will help - I'm a game tester myself - working for another company - but I've had ME2 crash mostly during the loading screen where the mass relay is rotating.

Desktop crashes are pretty random for me - but the loading issue (for me at least) - is mostly during that same mass relay loading screen.

I'll keep an eye out for any other repro steps.

On the other hand - perhaps when you guys release a patch for the single cores, it may mysteriously solve the issue for dual cores as well.

Modifié par v0rt3x22, 03 février 2010 - 02:45 .

[Tup3x]

The game has never crashed on my system. The annoying this is that loading video is played to the end when it has actually loaded the whole thing in 2 seconds. Annoying, especially if you happen to own HDD that's fast.

[b1k3rdude]

I'm getting stuttering in the main menu, the sound and visuals stutter at the same time - and it coincides with the text appearing on the little screen on the left - is there is a fix for this..?

[v0rt3x22]

b1k3rdude wrote...

I'm getting stuttering in the main menu, the sound and visuals stutter at the same time - and it coincides with the text appearing on the little screen on the left - is there is a fix for this..?

post a new thread - this thread is about crashes and freezes.

[mr_luga]

My freezing just happends in game, and at times in conversations. Though last time it happend was during Normandy crash area just walking around.



I got Windows 7 64 bit (Pro) installed, I got an AMD Athlon™ 64 X2 Dual Core Processor 5600+ 2.81 Ghz

2 GB of RAM

NVIDIA GeForce GTX 275

Clock speed 2812

Physical Memory 1.99

VRAM 896

Driver version: 6.1.7600.16385

DirectX 10.0

Masseffect.exe version 1.00



To be clear, my computer dosnt like crash as in, going black screen or shutting down, it freezes up. So I have to force my computer to restart

[v0rt3x22]

the common fact I'm seeing in this thread is that we're all having NVIDIA cards.

[mr_luga]

IM hoping if BIoware finds a potential fix for it, they will post it. Can it be a driver issue? I updated to the latest one (From 11th of January 2010) An overheating issue? THat seems ofdd since I could run Crysis on high with my computer specs, and my computer dosnt shut down, it just freezes.

[b1k3rdude]

post a new thread - this thread is about crashes and freezes.

Er.... the title of this thread contains the words loading screen freezes does it not..?

[Norik9]

Just bought the Collectors Edition, and I'm unhappy to see, that the game ALWAYS crashes at the very first loading screen.



OS - Windows XP Professional - SP3



CPU - AMD Athlon 64 3000+ ; 1.81 MHz single core



Ram - 2 GB DDR2



VGA - Nvidia GeForce 7800 GT 256; nv4_disp.dll 169.21 [6.14.11.6921]



DX Version - 9.0c



Is there any chance this issue is going to be fixed soon? I am eager to play the game.

[fungophag]

Jack Lamden wrote...

I haven't seen this issue myself, but I have seen a few reports that turning off the Steam Community in-game overlay helped a few people improve stability.

this option would be found in the steam settings, In-game tab.

Well, sounds like deja vu. I'm having exactly the problem with ME1 (hang-up during start). My many people had this problem since the game was published in 2008 and  no official patch fixed this.

The problem seems not to be related to exotic hardware since it shows up with standard hardware (intel cpu, creative labs sound, nvidia(ati graphic) also.

A similiar drama seems to evolve with ME2 right now.

The bottom line is: I wasted some money for disfunctional game software and will keep my hands off bioware games in the future. Lesson learned.

Sorry for the bad news
fungo

[mr_luga]

Well im hoping with the many sales of ME2, that Bioware will pay more attention to the troubles the gamers are experiencing and help them out more this time around.

[mr_luga]

But then again maybe not, who knows

[b1k3rdude]

b1k3rdude wrote...
I'm getting stuttering in the main menu, the sound and visuals stutter at the same time - and it coincides with the text appearing on the little screen on the left - is there is a fix for this..?

Well I fixed my main menu stuttering, it was down to the fact I was using a nocd patch - which btw I've done on every game I have ever bought, smartarse replies not required.

Thankfully ME2 dosent constantly access the CD once in game, unlike other games do..

Modifié par b1k3rdude, 04 février 2010 - 02:22 .

[Manfred3000]

Apearantly the problem is with the game cinematics themselves, I saw temporary fix (forgott where) of turning off the cinematics with the Steam app, go in under properties and find the tab with startup options and write:

-nomoviestartup

Now this will let you play the game, but you obviousvly wont get ingame cinematics which can make the game story feel very disjointed. And more importantly you will not be able to dock at the citadel or go though the Omega 4 Relay as the game appears to have to be able to load the cinematics for these parts.

The game is a blast, but I am running out of stuff to do that doesnt involve going to the citadel or through the Omega 4 relay, that is other than scanning every last planet for sidequests.
I just hope and pray that a patch is forthcomming to fix this issue soon.

Oh and yeah I am running Nvidea 8800 card  with newest driver updat and the movies still wont load properly

[Szioul]

Manfred3000 wrote...

Apearantly the problem is with the game cinematics themselves, I saw temporary fix (forgott where) of turning off the cinematics with the Steam app, go in under properties and find the tab with startup options and write:

-nomoviestartup

Thanks, this worked for me with a shortcut. I was crashing at the loading screen after the IFF mission. (ATI 4850, and dual-core CPU, but only shows one core in me2config as well as ME1)
EDIT: On new game+. I can't remember if I got through it on the first time on the previous run. Crashed at times then as well. Only thing I've done since is apply the DLC and updated my ATI drivers to 10.1.

Modifié par Szioul, 04 février 2010 - 03:33 .

[Iceman8990]

I have an AMD dual-core and this AMD tool helped with my freezing issue in-game:

social.bioware.com/forum/1/topic/106/index/861287#925450

Modifié par Iceman8990, 04 février 2010 - 03:42 .