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Loading Screen freezes/crashes & random crashes during game


2 réponses à ce sujet

#1
Orion's Gambit

Orion's Gambit
  • Members
  • 2 messages
 Hi people im having these stupid crashes since i started the game.When i first started the game(2,5 days ago)on my first playthrough i started to have loading screen freezes and crashes when i was halfway through the game.In time it started to happen more frequently and finally when i reached the last mission it started to happen way more often and eventually it started to crash during gameplay.

i patiently played through all that crashes and finished the game once with my me2 created renegade character(this first char in me2 wasnt a me1 import) 

and today i decided to import my me1 paragon shepard.so i did and started playing and guess what , the crashes continue and its worse!every few mins(sometimes it can hold on a bit longer like half an hour or an hour)

i still continue trying to solve this and i was trying to solve while i was playing the game(checking internet for solutions while i wasnt playing) tried some ways but none of them seemed to work .

i play on a toshiba laptop with windows vista sp2 intel core 2 duo 4gb ram with ati mobility radeon hd 3650.i also bought mass effect 2 digital deluxe edition off steam .

the solutions i tried were to play as an admin , verify game integrity files(i guess that was the name) defragment game cache in steam,registering the game through ea and bioware websites,changing video options from configuration tool. AND crashes still continue!!!

please , if anyone have a similar problem,or an idea , anything, please share ! 

#2
Jack Lamden

Jack Lamden
  • BioWare Employees
  • 54 messages
I haven't seen this issue myself, but I have seen a few reports that turning off the Steam Community in-game overlay helped a few people improve stability.



this option would be found in the steam settings, In-game tab.

#3
Jack Lamden

Jack Lamden
  • BioWare Employees
  • 54 messages
We have been able to reproduce the issue of having loading screens ALWAYS freeze with single core processors, we're only able to see this issue on multiple core processors if we alter the PC to only make use of a single core.



At this point, we have not been able to reproduce any instances where the game will freeze on load screens with the use of more than a single core.

We are looking into that but until we can cause the issue to happen locally the debugging we can perform is limited.