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[IZI frozen IZI]

I was wondering if anyone knows if we can get a code for the xbox live so we can unlock it with a code that u put in on your xbox. My brother forgot the password to the E-mail account and now i cant get anything that involves going on the computer. anyone else having this problem? Anyone know where i can find the phone number to call bioware so i can get some direct help instead of this krap?