I've been playing Dragon Age for about 10 hours, and just now I've uninstalled the Character Creator, as obviously I don't need it anymore.
But now ALL my screenshots in DA have been wiped??? How do I get them back?
I even checked in the save folders, they're all gone. How on Earth did uninstalling the Character Creator wipe my damn screenshots? Now I have absolutely no records of all the stuff I've done so far in the game. Isn't that what the screenshot feature was for? I feel like I have to start over thanks to this little abomination of a pre-release 'bonus'.
All screenshots wiped. W.T.F...
Débuté par
HolyMoogle
, nov. 06 2009 05:38
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#2
Posté 06 novembre 2009 - 05:42
ByblosHex
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Unfortunately the CC Uninstaller is broken and has reportedly deleted some players entire Program Files folders. The damage is irreversible.
#3
Posté 06 novembre 2009 - 05:44
HolyMoogle
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Are you serious? Geez, Bioware... if the software is so dangerous why haven't they issued an email to members warning them? That's awful!
#4
Posté 06 novembre 2009 - 05:46
ByblosHex
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HolyMoogle wrote...
Are you serious? Geez, Bioware... if the software is so dangerous why haven't they issued an email to members warning them? That's awful!
Because thats bad PR.
A Bioware Rep did make mention of this on a forum topic and said it's best to leave the application installed. Unfortately the entire playerbase is nod made up of telepaths, so most people don't have a clue. Sorry.
#5
Posté 06 novembre 2009 - 05:50
HolyMoogle
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Bad PR is innocent users having their data wiped and either coming here to vent or quietly seething at their computers. This isn't just about the game not working, if Program Files is getting wiped that's potentially devastating.
#6
Posté 06 novembre 2009 - 05:52
ByblosHex
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HolyMoogle wrote...
Bad PR is innocent users having their data wiped and either coming here to vent or quietly seething at their computers. This isn't just about the game not working, if Program Files is getting wiped that's potentially devastating.
Yeah. I agree. Do a Forum search if you want to see how screwed some people got.
#7
Posté 06 novembre 2009 - 06:00
HolyMoogle
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The forum search isn't working. How... appropriate >_<
#8
Posté 14 novembre 2009 - 10:52
Zipline58
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Companies need to stop thinking of players as customers on spreadsheets and start thinking of them as actual people who might be offended by actions that make the company seem uncaring for them. It is a surefire plan for eventual success...even if you dont get rich overnight, you will develop such a fanbase of loyal cutomers that stability will never be an issue.
#9
Posté 14 novembre 2009 - 10:53
Zipline58
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To be fair, Bioware IS one of the better companies out there. (I'll just choose to forget my woes with Mass Effect)
#10
Posté 23 novembre 2009 - 06:18
Jamull
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hmm, i believe i much rather would have had received an email alerting me to not uninstall the character creator since it would delete all my screens than to have had it actually happen to me. i'm extremely pissed off atm...
fix: send an email to everyone who registered the game on pc, bioware. i (and others) would rather have a precaution than not.
fix: send an email to everyone who registered the game on pc, bioware. i (and others) would rather have a precaution than not.
#11
Posté 25 novembre 2009 - 05:44
mufuti7
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/bump for justice
just wondered where all my screenshots had gone.
.
just wondered where all my screenshots had gone.
.
#12
Posté 30 novembre 2009 - 10:45
katramye
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Well. That explains that.
Why oh why did I stupidly leave the PSDs for a DAO character painting in that folder? That's hours of work I won't be getting back. Scanning with Recuva to see if I can get those back, but... for crying out loud, uninstalling something in program files should not be touching the My Documents DAO folder.
Edit: Phew! Got everything back with a quick scan in Recuva. Most of the screenshots are corrupt, but the paintings are fine.
Why oh why did I stupidly leave the PSDs for a DAO character painting in that folder? That's hours of work I won't be getting back. Scanning with Recuva to see if I can get those back, but... for crying out loud, uninstalling something in program files should not be touching the My Documents DAO folder.
Edit: Phew! Got everything back with a quick scan in Recuva. Most of the screenshots are corrupt, but the paintings are fine.
Modifié par katramye, 30 novembre 2009 - 10:54 .
#13
Posté 05 décembre 2009 - 08:18
DragonRageGT
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Sign me up for the screwed over team! FUBAR!
"uninstalling something in program files should not be touching the My Documents DAO folder."
Couldn't have said it better!
"uninstalling something in program files should not be touching the My Documents DAO folder."
Couldn't have said it better!
Modifié par RageGT, 05 décembre 2009 - 08:19 .
#14
Posté 06 décembre 2009 - 03:16
Corniola
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I was screwed, in the order, by the toolset, the uninstall, the online profile gallery (tried to recover some ss from there just to find out there is only thumbs).
Made the uninstall delete the user screenshots folder was a poor choice, really.
Made the uninstall delete the user screenshots folder was a poor choice, really.
#15
Posté 19 décembre 2009 - 12:37
Yhamm
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oh god... I also just lost all my screenshots by uninstalling the character creator...
Lost everything for 1 character ,who finished the game, and 20hours of my 2nd one
how nice =/
Lost everything for 1 character ,who finished the game, and 20hours of my 2nd one
how nice =/
#16
Posté 26 décembre 2009 - 11:28
Hamish3000
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This must be bumped.
Blast! I lost all my screenshots as well after reinstalling today, and all my achievements are gone too because I'd not previously been online in the game. It doesn't bother me that much, but I'm the obsessive type so I'm finding it a little hard to continue playing with an messed up character profile.
Blast! I lost all my screenshots as well after reinstalling today, and all my achievements are gone too because I'd not previously been online in the game. It doesn't bother me that much, but I'm the obsessive type so I'm finding it a little hard to continue playing with an messed up character profile.
#18
Posté 28 décembre 2009 - 01:27
vvshadow
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omg - I can't believe this happened to me as well <cry> and to think I was actually doing some pro-active housecleaning in windows....
#19
Posté 28 décembre 2009 - 01:29
Zethell
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HolyMoogle wrote...
Are you serious? Geez, Bioware... if the software is so dangerous why haven't they issued an email to members warning them? That's awful!
Since when did BioWare care about thier community?
*points at ATi issues being ignored.*
#20
Posté 28 décembre 2009 - 02:13
EJ42
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Wow! Now I'm glad I was too lazy to ever download the thing.
#21
Posté 28 décembre 2009 - 02:18
Tyrax Lightning
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Back-up your Bioware file with a USB Flash Drive. It's the kinda thing ya don't wanna lose.
Hope I helped. I also offer condolences for the victims.
(Ponders if it would also be a good idea to uninstall the CC 1st before installing the main game...)
Hope I helped. I also offer condolences for the victims.
(Ponders if it would also be a good idea to uninstall the CC 1st before installing the main game...)
#22
Posté 28 décembre 2009 - 02:41
EJ42
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Well...not if others are saying it can delete your entire Program Files folder...Tyrax Lightning wrote...
Back-up your Bioware file with a USB Flash Drive. It's the kinda thing ya don't wanna lose.
Hope I helped. I also offer condolences for the victims.
(Ponders if it would also be a good idea to uninstall the CC 1st before installing the main game...)
#23
Posté 28 décembre 2009 - 02:54
whtnyte-raernst
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There is a wonderful little program called active@undelete that is very easy to use and very good at recovering deleted files on the computer. I have a degree in Computer Forensics and this is the tool I use most to recover from "accidents" it costs $39.99 and is worth every penny.
As an example, in the past, I accidentally removed all the partitions from the wrong drive, then formatted the drive, realized my error halfway through, stopped the format, and I was still able to recover every file
)
As an example, in the past, I accidentally removed all the partitions from the wrong drive, then formatted the drive, realized my error halfway through, stopped the format, and I was still able to recover every file
)
#24
Posté 28 décembre 2009 - 08:21
ricknjodie
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I can't even take User Screenshots. I see the folder in My Documents and the Achievement and Story SS's are there, but no User. Screenshot is mapped to Print Screen on keyboard. I didn't even uninstall the CC. Am I missing something?
#25
Posté 28 décembre 2009 - 08:43
Hamish3000
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whtnyte-raernst wrote...
There is a wonderful little program called active@undelete that is very easy to use and very good at recovering deleted files on the computer. I have a degree in Computer Forensics and this is the tool I use most to recover from "accidents" it costs $39.99 and is worth every penny.
As an example, in the past, I accidentally removed all the partitions from the wrong drive, then formatted the drive, realized my error halfway through, stopped the format, and I was still able to recover every file
I wish you had posted earlier: I didn't bother trying to scan for the deleted files using Recuva because I've not had any luck with the program in the past, nor have I tried any other recovery program. It is probably too late to recover them now.
