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Crashing at Start Up (Mass Effect 2)


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51 réponses à ce sujet

#1
Yaku91

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Sorry to all if this problem is answered elsewhere. But here it is and 'thank you' to whoever that reads this.

Basically, I have mass effect 2 and I have it installed. However, whenever I click "Play..."
It transitions into a black screen as if its going to load the game, but then all of a sudden...the game crashes. With a message "Mass Effect 2 has stopped working"

If anyone has had similar problems and may know how to fix it, all help is appreciated.

#2
Joan Moldovia

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Sane problem.

#3
solfox

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Just got the game and have the same problem the game starts to load but then crashes back to desktop with error-code 0xc0000005 on Windows 7 Ultimate 64-Bit

#4
Zekth

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I have the same problem and im using Winxp 32-bits. Bumping for the great justice.

#5
Yaku91

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Well I don't know the error code, but I'm also Windows 7 with 64-bit

#6
Amenirdis

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Same here. Win 7 Prof 64bit

#7
hrGordoN

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Same problem - Vista 64bit and I already tried intro fix, new codecs, even crack! :) , new drivers...but no change.

#8
Draco Whitefire

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Same issue. No error code, just an appcrash. The error module is the main exe itself. I tried all of the regular troubleshooting, but to no avail.

(Clean boot, clearing temp folders, updating drivers, un- and reinstalling, removing the game's appdata folder)

#9
dons60

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Same problem.



System specs:



XP SP3

AMD X2 6400+ (dual core 3.2 Ghz clock speed)

GTX 260 nVidia card with 896 MB DDR3

2 GB memory, Corsair

Creative X-Fi Fatal1ty sound card


#10
Skuzkid

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i gotz the same prob. can someone help meh?

#11
Panzer89

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same problem rather annoying spending 62$ to get it and its a no go

#12
Skuzkid

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yeah exactly. is it happening with everyone?


#13
Yaku91

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There seems to be enough of us impending over the same problems. If some staff has any solutions or ideas, the crowd of us here that has gathered will be very much thankful.

#14
Shadow328

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I had the same black screen and "ME has stopped working" pop up. There's a few other threads on this issue, but since there's no search function...Here's the link to the one that helped me to fix it.
http://social.biowar...06/index/766790

Here's the summary:
The ME2 folder should be 11.4 gbs when installed correctly, without DLC. What was happening with me and a bunch of others was that the game was not fully installed. Our folder was less than 11.4 gbs.

There were 2 possible problems/solutions.
1. When installing the game, take out all discs, except Mass Effect 2 disc 1 of course. I and others noticed that if you had 2 DVD drives and the other drive had a disc in it, it would eject that disc when asking for disc 2 (instead ofthe tray with disc 1.) Somehow this caused files to be missed during the install.
(Note: It happened for me and others when DragonAge was in the 2nd tray, not sure about other discs, but it's worth a shot)
After this, reinstall and check the folder size again.

2. If 1) didn't work or doesn't apply you can try manually searching disc 2 for the files you are missing. The installer pretty much straight extracts the files to your install path. So you can try comparing the two. Extract the files yourself and make sure you extract them to the right place. Again 11.4 gbs is the target.
(Note: For most people, the file that seemed to be missing was the "english.rar")

Lastly,  make sure you install DirectX off disc 1, even if you think you have the latest version.

Good luck.

#15
Ketrilla

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I'm having the same problem. Mass Effect 2 has stopped working error on start up. Vista32 Ultimate SP2. I can run the first game without a problem. I tried uninstalling and reinstalling, same problem.

Here's the error from the Event Log:



Faulting application MassEffect2.exe, version 1.0.1593.2, time stamp 0x4b2845cd, faulting module MassEffect2.exe, version 1.0.1593.2, time stamp 0x4b2845cd, exception code 0xc0000005, fault offset 0x00494505, process id 0x1a28, application start time 0x01caa531273e84c4.

#16
Skuzkid

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so its the game right not my comp?

#17
Ketrilla

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Shadow328 wrote...

I had the same black screen and "ME has stopped working" pop up. There's a few other threads on this issue, but since there's no search function...Here's the link to the one that helped me to fix it.
http://social.biowar...06/index/766790

Here's the summary:
The ME2 folder should be 11.4 gbs when installed correctly, without DLC. What was happening with me and a bunch of others was that the game was not fully installed. Our folder was less than 11.4 gbs.

There were 2 possible problems/solutions.
1. When installing the game, take out all discs, except Mass Effect 2 disc 1 of course. I and others noticed that if you had 2 DVD drives and the other drive had a disc in it, it would eject that disc when asking for disc 2 (instead ofthe tray with disc 1.) Somehow this caused files to be missed during the install.
(Note: It happened for me and others when DragonAge was in the 2nd tray, not sure about other discs, but it's worth a shot)
After this, reinstall and check the folder size again.

2. If 1) didn't work or doesn't apply you can try manually searching disc 2 for the files you are missing. The installer pretty much straight extracts the files to your install path. So you can try comparing the two. Extract the files yourself and make sure you extract them to the right place. Again 11.4 gbs is the target.
(Note: For most people, the file that seemed to be missing was the "english.rar")

Lastly,  make sure you install DirectX off disc 1, even if you think you have the latest version.

Good luck.


The first option worked for me. I uninstalled ME2. Took my DragonAge disk out of the second drive and installed ME2 with only the disk 1 in the drive. Thanks!

#18
Skuzkid

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waaaaaait.... i dont have dragon age or somthing and then i found the english.rar thing and i used winrar to put it in my me2 folder and it still didnt work wtf is with this thing....

#19
Minimess

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Had the same problem running Windows 7 Ultimate 64 bit.

I was able to fix it by following Shadow328's tips (thanks Shadow!):

1. Uninstalled my broken installation.
2. Removed all disks from my DVD drives, apart from the ME2 disk 1 (like Ketrilla I had my Dragon Age disc lurking in my other drive :lol: )
3. Installed the DirectX from ME2 disk 1 (from the AutoPlay menu).
4. Installed ME2 again.

#20
simayi1980

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On mine, I hit the play button on the launcher and it doesn't even respond. I don't even get a black screen.

#21
Skuzkid

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wow really?...try uninstalling it? then redo it

idk

#22
Yaku91

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Any other solutions?

#23
Skuzkid

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me? no.... uggg im getting mad this is sooo ridiculous...y didnt they make a game that works right?

#24
Skuzkid

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ummmm is the shadow guy is here or whoever like he said compare how do io do that just like open two windows? and click every individual folder?

#25
Shadow328

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Skuzkid, what size is your ME2 folder?