62 réponses à ce sujet

[Bogsnot1]

If you have any form of wireless networking, either internet or local network, get rid of it and use a cable. Packet drops and interference on wireless can cause these sorts of errors.

Also, try using a different browser that has no plugins or add-ons. I recommend downloading and installing Opera if you dont already have it.

[tkaz85]

I've tried using IE and Firefox, I guess I can try Opera next. I'm already using a cable.

[tkaz85]

Nope, even downloading via Opera with all security measures disabled doesn't work. This is really frustrating, as I don't really have easy access to an alternate ISP and I don't want to have to resort to Torrents to acquire the DLC I legally purchased >.<

[Bogsnot1]

Any chance you can go to a mates place or 'net cafe to rule out a local issue with your conenction or PC?

[tkaz85]

Not really. I don't own a laptop so the cafe is not an option, and most of ym friends live far away.

[Little_Buddha]

Same error with Shadowbroker

[hahnsolo]

I have the same problem. please fix

[Burgeeta]

I'm having the same problem with hammerhead. I've reinstalled ME2 after a windows reinstall last fall and I managed to get all of the DLC installed except hammerhead. Trouble is, when I try to load from my last save, I get a message that I can't because hammerhead isn't installed.

Bioware, my wallet is out, I'm ready to buy Arrival, but until I get a solution for the DLC problems, it isn't going to happen.

[richdurphurpmont]

I'm trying to install the new arival DLC, but I keep getting this error. It goes to load up the installer, gets almost to 100% then gives me this error. I've tried downloading and reinstalling, but that doesn't seem to work and I can't seem to find a way to delete it all.

[wackydude101]

Got the same problem with arrival and overlord tried every suggested solution but nothing seams to work. not to sound rude but bioware can we get some help plz I mean I'm feeling a little ripped off I've paid for a product I cant get and mass effect is my fave game series too (not trying to suck up lol) just want to finish the epic story

[Illeuad]

http://img857.images...valdlcerror.jpg


I get to 95%, then I get the same error, with Arrival. I've never had a problem with Bioware DLC on this computer before. (Running Windows 7 64 Bit.)


This thread is over a year old... My guess is Bioware have no idea? Dammit. Waste of money, much? 


EDIT: okay, I've downloaded it a total of 4 times now. Most recently on my laptop (running Vista 32 bit), and I get the same error. 

FML. 

Modifié par Illeuad, 30 mars 2011 - 12:11 .

[wackydude101]

Nice to see the support we're getting on this thanks for taking my money and leaving me to dry bioware could at least tell us if you were looking into this

[Illeuad]

^
+1. Don't leave us simply without, after taking our money!

[wackydude101]

dosent look like we're getting help with this..........thanks bioware looks like EA has finally infected you

[Rebel5TX]

I'm having the same issue. I had to reinstall ME2 and all the dlc content right before Arrival launch, and just as I'm about to install the last 3 dlc's I started to get that NSIS error message...wtf? I mean, I was able to download and install the other 6-7 dlc's (Normandy Crash, Cerebus Armor/Weapons/Kasumi Memories, etc.) It just appears to be Overlord, Shadowbroker, and Zaeed dlc. I was able to install and finish all these dlc's on this computer 6 months ago with no issue..therefore it MUST be an issue at Bioware...please fix!

[galland]

Rebel5TX wrote...

I'm having the same issue. I had to reinstall ME2 and all the dlc content right before Arrival launch, and just as I'm about to install the last 3 dlc's I started to get that NSIS error message...wtf? I mean, I was able to download and install the other 6-7 dlc's (Normandy Crash, Cerebus Armor/Weapons/Kasumi Memories, etc.) It just appears to be Overlord, Shadowbroker, and Zaeed dlc. I was able to install and finish all these dlc's on this computer 6 months ago with no issue..therefore it MUST be an issue at Bioware...please fix!

All my previous dlc has worked no problem( same computer,same setup blablabla) Arrival, however gives me the same NSIS crap EVERY EFFING TIME. I am with you.........Bioware........Anybody home????

[Bogsnot1]

You arent going to get any response from Bioware here, as you seem to have not read the forum description.
   

Mass Effect 2 PC Technical Support (Spoilers Warning)
This forum is for fans and owners of Mass Effect 2 on the PC to assist each other with technical questions. Official game support is provided by Electronic Arts, but fans are encouraged to try to assist each other here.

Download success varies depending on which browser you use, and which add-ons they have installed. The most stable broswer so far seems to be a vanilla install of Opera. Also, if you have any form of wireless, either local networking or internet, the packet loss caused by interference in the radio signals could also be the cause of your problems.
Given the amount of people who weer able to download and play it without hassle, it seems to indicate the problem lies with your local machine, rather than the DLC.

[Illeuad]

^
That logic is flawed, how could we all, have the SAME conflict when we live in completely different countries, have tried other browsers, other computers, CABLE AND wireless connections and haven't found solutions and it still be the fault of our "local machine"'s?  

More likely it is something wrong with BOTH the download and/or our machines. Some small error/kink in the isntaller is tripping some flag (which is perhaps being overly sensitively or falsely tripped due fault at our end). 

Modifié par Illeuad, 01 avril 2011 - 05:44 .

[Bogsnot1]

Look at it from the other angle. How can thousands of people download and install it without error, yet the problem lies with Bioware? You are in the minority of people who cannot run it, so by use of Ochams Razor, the fault lies within your local machine/connection.
The fact is, there is no such thing as a standard when it comes to a PC, and as such, there is no way any developer, no matter what size their budget, can possibly go along and code their product to take into account every single possible combination of hardware and software available on the market. Especially when it comes to running an operating system like Windows, which is not exactly reknowned for its stability, or security.
This is why I say it has something to do with the local machine, and its particular settings. It could be UAC related, it could bethe 64/32 translation table at fault, you might have a dodgy switch, network cable, network card, or ISP fault which is causing the issue.

Here is what I would recommend doing, and do them all, not just try one at a time, unless you got plenty of time to spare;
1) Perform a full virus/malware scan prior to downloading
2) Perform an integrity check on your system drives prior to downloading
3) Completely clear your browser cache.
4) Disable all download managers or accelators
5) Disable Antivirus whilst downloading the install file. Some AV packages can corrupt downloads.
6) Nvidia Firewall known to give problems, disable/remove it if its been installed
7) When installing, make sure you run it as administrator, and that UAC is disabled.

[Illeuad]

^
These have been done, and the chances that we all have the same fault caused by any of those is hugely low.  Although, could I ask you how large your file is? Mine's 879MB (900,835KB).

REQUEST! Could any other people having issues with this try doing the following.

Go run (windows key + r), then drag the installer icon into the black window that appears (this saves you typing out the address manually) so that you end up with C:\\\\\\\\\\\\\\ME2_Arrival.exe, then add 'space' and '/NCRC'. (so you end up with ME2_Arrival.exe /NCRC) - this'll 'bypass' the verification and throw you right into the installer. (Maybe you'll even get lucky. *fingers crossed*)

Let me know your results, if we all hit the corruption warning at the same point maybe we can convince Bioware to upload a new version for us. XD

http://img857.images...57/289/ncrc.jpg < screen of where I hit the "corrupt" error. Filename: "BioD_ArvLvl1_600PrsnLwr_LOC_FRA.pcc". (You know what's ironic! It seems like it's something wrong with a French language specific file! I don't want this in French! XD)


- Okay, I just tried all this with another download of it and got damn near 76% percent before the corruption error. And it had nothing to do with French files this time. XD So perhaps it really is something up with our connections, that's really odd...  condisering there's quite a few of us, from very different countries (well, presumably you aren't all Australian). 

Modifié par Illeuad, 01 avril 2011 - 07:36 .

[Iyaden]

Just tried the download today and had the same issue.

I have to say I am really annoyed after having also experienced the Mass Effect 2 server connection 10 min prior to that.

Is anyone EVER going to address the unreliability of this system we use for authentication and DLCs?

[Smashbuttons]

IDK you guys, but i had lots of issues downloading Zaeed and Firewalker... 2048293480923 times till i downloaded them right...
Then after 302490239480923 NSIS Error, then it downloaded it right.

I don't know why this happens... i had no problems in downloading lots of game through EADM or Steam...

I'm from Patagonia, Argentina, if that helps.

ktxbai.

[bella127]

I downloaded and installed the following 9 DLC's with no problems:

Alternate Appearance Pack 1 (Garrus, Thane, Jack)
Equalizer Pack
Aegis Pack
Firepower Pack
Zaeed - The Price of Revenge (Cerberus Network)
Cerberus Weapon and Armor (Cerberus Network)
Normandy Crash Site (Cerberus Network)
Cerberus Arc Projector (Cerberus Network)
Firewalker Pack (Cerberus Network)

Now I downloaded Kasumi - Stolen Memory and can't get it to install, it gives me the same error message; using the /NCRC override doesn't help either. I live in South Africa so it took me 8 hours to download because the internet is so slow here, and I don't want to do that again.
I have no idea how 9 can install perfectly then 1 gives me so much trouble. I don't know what to do now...

Modifié par bella127, 15 mai 2011 - 08:21 .

[Bogsnot1]

Ive heard about the quality of South African internet access, and how carrier pigeons are faster than it.
http://news.bbc.co.uk/2/hi/8248056.stm

The only thing that springs to mind is you are getting these errors due to latency timeouts. Kasumi is about 1gb in size, compared to the others which are far smaller, thus the less time to download will mean less chance for latency errors to crop up. If you have friends/family in anopther country with decent internet access, you could ask them to download, throw it onto a thumb drive and snail-mail it to you. Apart from that, all I can suggest is to keep trying, preferably using a browser thath does not have any add-ons or download managers installed. Opera and Chrome seem to be the most reliable for this.

[Smashbuttons]

It seems that only ppl from other countries than US, like we are, are the ones getting these trouble, Amirite?

D: