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[FIXED] Game Completely stuck due to graphics failure/crash at cinematics


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#1
Daedalus1773

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Over & over & over.  When I'm on the Collector ship & after I fight off the waves of floating platform guys, I start the conversation w/ EDI to get out of there.  The instant the video cuts back to EDI on the ship, she says, "Commander, I have the data------" and it locks.  Every single time.  A record 7 times in a row now.  And I can't even save the game after the fight.

Doing a hard power-button reboot 3-5 times at every cinematic thru this game is seriously not good for my rig.

edit: FIXED:  Turned out it was a sound driver issue. Noticed on the ASUS
driver page that the SoundMAX driver with a newer date had a lower
number. Go figure. Going from the 6.10 driver (2/10/2009) to the 5.10
driver (11/5/2009) seems to have fixed the issue entirely. I loaded a
saved game from right before a dialogue that I could get through
perhaps 1 in 10 tries before - works every time now.

Modifié par Daedalus1773, 04 février 2010 - 07:47 .


#2
Daedalus1773

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Quick stats:

Vista Ultimate x64

Q9550 Intel processor

ATI 4870 X2

4GB DDR3 ram

onboard SoundMAX Integrated Digital HD Audio

game running off a pair of 300GB Velociraptors in RAID1 (and after the last ugly reboot, my Intel Matrix Storage Manager driver is borked & needs a reinstall ... thanks, Bioware)

#3
Daedalus1773

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Woot. Up to 12 crashes now. I cannot get beyond this conversation. I haven't played a PC game this inherently unstable since the 90's.

#4
Daedalus1773

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I've tried this with maxed out graphics options. I've tried it with minimal graphics options. I've tried it on different sound devices. I've tried it with sound turned off ENTIRELY. I've tried it with the latest ATI video drivers, and older versions. Nothing works.



Does BioWare have ANY plans to address the problems with this graphics engine? Do they even read this forum?

#5
Kindavacant

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Ouch. You tried everything but a re-install. If you want, PM me and I can get you past that part by playing it for you.


#6
Daedalus1773

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I appreciate the offer, and I may take you up on it. Will let you know.



The problem seems to be getting worse as the game progresses. I'm not terribly hopeful I'll be able to finish it at this point.

#7
Daedalus1773

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Fixed. Turned out it was a sound driver issue. Noticed on the ASUS driver page that the SoundMAX driver with a newer date had a lower number. Go figure. Going from the 6.10 driver (2/10/2009) to the 5.10 driver (11/5/2009) seems to have fixed the issue entirely. I loaded a saved game from right before a dialogue that I could get through perhaps 1 in 10 tries before - works every time now.



Woot.