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Mass effect 2 has stopped working (everytime on the same spot)


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#1
JT001

JT001
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My system spec (clearly meets the minimum system requirement):

1.      OS:      Windows 7 with the latest update

2.      CPU:    2.8 Ghz i7 Quad core

3.      RAM:   4 GB

4.     
VIDEO:            GTX 275, with the latest driver 196.21

5.      AUDIO:            Onboard asus realtek HD audio 6.0.1 5924 (asus motherboard)

6.      DirectX            9.0c August 2008 (Latest version)      

7.      Game media: 2 DVD

I have searched over many websites/forums, and found little help (include this forum).

Problem detail:

I have played through the initial prologue, and just got on to the Normandy.

Everytime I go into the weapon changing locker on Normandy, and try to change my assault rifle, the game freeze, then the message "mass effect 2 has stopped working" appears.

I have tried to uninstall and reinstall games several times, update my video driver, and the game still stucks at the same spot (weapon locker changing screen). I have deleted mass effect 2 folder from both the program file and document folder with every uninstall. So I don't think the game is corrupted.

Please help and message me if you require any additional details from my pc

#2
JT001

JT001
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Please help

#3
Gorath Alpha

Gorath Alpha
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Hmm, another one with no conclusion. Can't guess whether it involved dual DVD drives in conflict, or what might have happened.  Here's a summary from the file archives here:

Totals = 35
Intel Chips = 5
Conflicts with languages installed = 3
Corrupted Files (mostly saves) = 4
DVD drive conflicts = 5 
PhysX setup conflict = 3
Reinstalled, worked = 3
Video driver version bad = 2
Unknown, never concluded = 10

Modifié par Gorath Alpha, 28 juillet 2010 - 11:48 .