25 réponses à ce sujet

[AMMalena]

I have sent messages to moderators here.

I have an open support ticket for 11 days now at EA with no replies to the multiple postings I've made.

I have several messages in these forums.

There is NO SUPPORT from BioWare or EA on Mass Effect 2, plain and simple.  I'm not the only one reporting that ME1 characters will not import for me.   NO ONE is replying, NO ONE is saying ANYTHING.   Sad.

Great games in general, but when you can't enjoy them the way they were advertised, that, in my opinion, is deceptive advertising.   I suffered through ME1 Platinum Hits Editions problems (not playing Pinnacle Station until I unloaded the first addon and started a brand new character), and now I have to use a brand new character in ME2.

Very sad, and unacceptable.  Hiding behind a virtual wall with no phone number (that actually answers *cough*EA*cough*) and no email address and a ticket system that is being IGNORE (*cough*EA*cough*) is pathetic.   I've waited over a week -- that's a week too long, for at LEAST A REPLY that it's being looked into, and an estimated TIMELINE.

[Kronner]

Why can't you import them? You get some error message or what?

[Ricardoy]

Explaing better...i didnt get any error at importing them..remember you have to use the mass effect launcher and import them from there.

[AMMalena]

They do not show up in the import list, at all. Nor do OTHER XBox account's characters on my Xbox.



I have been royally screwed by being enticed into Mass Effect's universe via the Platinum Hits edition. :-(

[Dethateer]

The ME2 launcher Setup Tool has a button labeled "Copy ME1 Save Games". Use that.
Nvm. Are they on the same console you used to play ME1? I remember a thread from the old boards about saves being transferrable if you use the same console for both games.

Modifié par Dethateer, 06 février 2010 - 04:51 .

[Traumacrazy]

does it freeze up



cuz i had this problem for awhile

[diskoh]

you have to import them with the same account you created them on. sounds like you're trying to import them from other xboxes. won't work.

[AMMalena]

Feel free to tell me if you see something wrong here OTHER than the fact that I had Mass Effect Platinum Hits edition, which is what I'm SUPPOSING is the issue:



1. I completed the game with FOUR different characters. *COMPLETE*



2. I ran ME2.. I selected NEW game, I selected IMPORT UTILITY...



3. The Import Utility shows NO characters at all.



They are stored on an HD (the same one I've had for quite some time). I tried copying them to a Memory Unit for the he77 of it... no go. I see no missed steps here. :-( I've even gone back into ME1 and short of actually COMPLETING THE SARAN BATTLE again on one of my characters, they all load fine in ME1.

[AMMalena]

I personally use ONE ACCOUNT: "Malena Family". It is the only "Live" account on the Box. The other LOCAL accounts ALSO have their OWN saves, which ALSO do not load. *Nothing* is visible in the import list! In fact, I may just take PICTURES to post them so it's abundantly clear to all (other message threads that are mostly ignored on this topic, and of course EA's refusal to even reply to my service ticket. :-(

[AMMalena]

Some other threads on this:

- http://social.biowar...03/index/786465

- http://social.biowar...07/index/974487

[AMMalena]

Dethateer wrote...

The ME2 launcher Setup Tool has a button labeled "Copy ME1 Save Games". Use that.
Nvm. Are they on the same console you used to play ME1? I remember a thread from the old boards about saves being transferrable if you use the same console for both games.

Same console, same HE, same XBox account.   :-/

[AMMalena]

diskoh wrote...

you have to import them with the same account you created them on. sounds like you're trying to import them from other xboxes. won't work.

Not importing from anything other than "same console, same XBox account, etc etc"   :-/

[AMMalena]

Ricardoy wrote...

Explaing better...i didnt get any error at importing them..remember you have to use the mass effect launcher and import them from there.

That's what I'm doing.  You *seem* to imply that people have tried something else...?   Maybe just trying the "Load" option or something?  No.  Import Utility, clearly....

[Mokinokaro]

Hmm, do you still have a save for one of those characters right at the end of the game? If so, try completing it again.

[Dethateer]

Ok, this is f***ed up, neither can I. What the hell...

[Ingahootz]

I have no idea whether or not this will help you but in the PC version I didn't see my characters in the import tool either. I had to find my ME1 saves and copy them over to the ME2 directory under ME1 saves. Then the import shows up. I just assumed that this is how the PC version worked.



No idea if you can access the Xbox HD to copy files (never bothered to try) but if you can you might want to poke around with that.



Probably not going to help you but I figured I'd just throw that out there.

[Dethateer]

Ingahootz wrote...

I have no idea whether or not this will help you but in the PC version I didn't see my characters in the import tool either. I had to find my ME1 saves and copy them over to the ME2 directory under ME1 saves. Then the import shows up. I just assumed that this is how the PC version worked.

That *used* to work for me, now it doesn't. Odd.

[J HG T]

Haven't got the game yet. Living in Finland and waiting for monday for my CE.
But that's not the main point.
There was a thread about this same problem about week ago. I remember that one things to try was to load your savegame (the finished one), save it again and then try importing in ME2. This is what I remember from the thread. Not sure if it works but give it a shot.

Modifié par J HG T, 06 février 2010 - 05:16 .

[Sean]

for 360 then, like every other file, a save your one account will make that save only work for that account (unless you can mod and then you just have to resign and rehash that save to the other accounts IDs if thats the one you want to use)



so if you are using that account, then you can import that save

if you are using an account with no ME1 save that beat the game then you can't import it yet

if you are using an account that has never played ME1 then of course you can't import a save since there arent any



but saves AREN'T shared across all accounts

[AntiChri5]

The only way to get a response from a moderator is to endlessly spam the boards with the same thing. In the time it takes for them to lock your threads (and possibly ban you) they might take notice of your plight and answer you.



Please note tht Bioware is a canadian company so to insure being noticed do so during Canadian business hours.



Please dont mntion i advised this course of action.

[AMMalena]

I have FOUND THE SOLUTION. Thank GOD. I'm going to post about it now........

[AMMalena]

SOLUTION I FOUND FOR IMPORTS NOT WORKING:

(I will be posting this under a new thread as well so more can find it)



Situation:



Cannot import ME1 characters into ME2 (XBox 360)



Details:



ME1 was "Platinum Hits Edition" which included Addon 1 "Bring Down The Sky" -- you could not install a downloaded copy of Addon 2 "Pinnacle Station" in this version and play it -- you had to uninstall Addon 1, then start a brand new character to see Pinnacle Station.



The last time I played ME1, I had Addon 1 offline, and Addon 2 installed, with 2 new characters that only existed to play that addon.



When I ran ME2, it did not find any of my 4 completed characters. All 4 characters completed the game with Addon 1 installed.



During my trial-and-error attempts at getting them imported, at one point I REINSTALLED Addon 1, so that I could actually play my four completed characters again (you cannot play them if an Addon you visited is not installed).



As soon as I completed the game again on my first character, I noticed it claimed I unlocked a Gamer Picture (which I already had, but possibly had DELETED from my HD since then).



After this, I went back into ME2, and voila!! My character that I'd just re-finished, with Addon 1 reinstalled, was VISIBLE to the Import Utility! I have imported her and begun my game with her as should have happened on day 1.



SUMMARY:



If you cannot see your characters from ME1 inside the ME2 import utility, make sure any addons for ME1 are installed. If you still cannot see them, finish the game again after making sure the addon(s) is/are installed, and then check the import utility again.



This is THE only thing that worked for me. I'm content, at least, that "all I have to do" to get my other 3 characters into the game will be do run the final showdown again on each one.

[AMMalena]

Not sure what's going on... but I just spent time posting a FULL DETAILED synopsis of what I found to fix this for Platinum Hits owners of ME1... and now I can't find my post. (sigh)

[AMMalena]

If this ends up showing up twice, forgive me. I was able to navigate back to where I posted it, yet I don't see it in this thread.... pasting now..........................

***************************



SOLUTION I FOUND FOR IMPORTS NOT WORKING:



(I will be posting this under a new thread as well so more can find it)







Situation:







Cannot import ME1 characters into ME2 (XBox 360)







Details:







ME1 was "Platinum Hits Edition" which included Addon 1 "Bring Down The Sky" -- you could not install a downloaded copy of Addon 2 "Pinnacle Station" in this version and play it -- you had to uninstall Addon 1, then start a brand new character to see Pinnacle Station.







The last time I played ME1, I had Addon 1 offline, and Addon 2 installed, with 2 new characters that only existed to play that addon.







When I ran ME2, it did not find any of my 4 completed characters. All 4 characters completed the game with Addon 1 installed.







During my trial-and-error attempts at getting them imported, at one point I REINSTALLED Addon 1, so that I could actually play my four completed characters again (you cannot play them if an Addon you visited is not installed).







As soon as I completed the game again on my first character, I noticed it claimed I unlocked a Gamer Picture (which I already had, but possibly had DELETED from my HD since then).







After this, I went back into ME2, and voila!! My character that I'd just re-finished, with Addon 1 reinstalled, was VISIBLE to the Import Utility! I have imported her and begun my game with her as should have happened on day 1.







SUMMARY:







If you cannot see your characters from ME1 inside the ME2 import utility, make sure any addons for ME1 are installed. If you still cannot see them, finish the game again after making sure the addon(s) is/are installed, and then check the import utility again.







This is THE only thing that worked for me. I'm content, at least, that "all I have to do" to get my other 3 characters into the game will be do run the final showdown again on each one.

[vyvexthorne]

I had to run the final showdown for my two characters also.. They also didn't show up when for a new game plus on me1.. I'm guessing something must delete that final auto save that allows you to do this. It wasn't much of a problem though.. Had a save right before I fought Saren for each character.. Just stuck it on easy and killed him..

I think the most annoying part in actuality when doing that is you have to sit through all the cutscenes..There's like 35 minutes of movie and 5 minutes of actual game play during that thing.