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Problem with account EA and Cerberus Network card


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#1
S7riker3

S7riker3
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Hi to all ! I have an account with Bioware and when I bought Mass Effect 2 I created a new account, not knowing that I didn't need to do so, also because the game didn't specify this. On the second account, in fact, I've redeemed the codes of Mass Effect 2 with the Cerberus Network card. As said before, not knowing that I was supposed to redeem these codes with my first account, where I activated the "Blood Dragon Armor".
Now, what I have done, is to disactivate the second account in order to get the "Armor", 'cause I thought that I could simply change the the email to re-activate the second account, where I have the Cerberus Network and other DLC codes.
This was on last Friday. Today, thinking that I could re-activate the second account, it says that it has been cancelled and therefore I cannot change the email address.
Can anyone tell me what I can do? I have already activated the Cerberus card on this second account. I can't redeem this code again. I would need to buy one, but I have one. I've tried emailing and also going into the chat at EA , the past days, but they are not answering. :mellow:
So I hope that there is someone out there that can give me a hand. :)

Thanks and bye