18 réponses à ce sujet

[Kenisis88]

Hey everyone, so I'm desperately needing help. I just got a new laptop and I have been trying to play DAO, it worked for about the first hour fine but after its been plagued with freezing, doing to the desktop randomly and crashing. I've gotten two Blue screens of death already ((



This is the laptop I got: http://www.amazon.co...M/ref=de_a_smtd



I've tried changing all the settings and lots of other stuff I've read online, updated everything etc. Is my laptop bad or something? A friend of mine thought it was because of the CPU, but I thought the specs looked great (granted I know very little about computers). Should I considering trying to return and get something else? This is my first laptop ever and I hope I didn't get screwed over or made a bad choice....Any advice or help would be greatly appreciated!

[bradley02391]

are these your specs



Hardware Platform: PC

Processor: 1.6 GHz Intel Core Duo

Number of Processors: 4

RAM: 6 MB

RAM Type: SODIMM

Hard Drive



Size: 500 GB

Type: Serial ATA

[Kenisis88]

Yeah I believe so, I run the DirectX Diagnostic tool and this is what it says:







Windows 7 Home Premioum 64-Bit

Processor: Intel Core i7CPU @1.60GHz (8CPUs) ~1.6GHZ

6144MB RAM

DirectX 11





It says the BIOS date is 06/15/09; does that mean anything important?

[bradley02391]

Ok your intel core i7 is four cores running on 1.60ghz each dragon age origins seems not to work well with 4 cores i have heard with sluggish game play about the blue screen what happens when it goes blue screen does bios appear

[Kenisis88]

A bunch of text appears on the screen...I don't really know. This is a goddamn shame, the game is so great and I can't play it on a good laptop. WTF, Bioware?



I'm going to try upgrading the BIOS, if it isn't already the most current one. I don't know what else to do at this point.

[mhl12]

Try upgrading your graphics drivers. Most of time that's an issue.

[bradley02391]

do you have other games do they work fine

[Kenisis88]

Already did, sound driver too. Are alot of game not compatible with my laptop's specs?

[Kenisis88]

Unfortunately, no



I'm not a big pc gamer but was hoping to get into, but this is just kind of ruining it for me...

[bradley02391]

your laptop specs are good its that dragon age has had problems with four cores as others have similar problems. your computer could be faulty in not running properly could be damaged in shipment never know.

[Kenisis88]

Well thanks for trying to help anywayz, really appreciate it!





My last contingency plan is to try uninstall and reinstall it. Who knows right? If that fails though, I'm going to try and return it lol

[Jfool]

his laptop specs are ok except that 360m gpu is really a gift wrapped turd (its essentially an older 8800GS rebranded, yet again this is like the 4th or 5th time now!).



But still make sure you have the proper drivers and you installed them properly. Its not as simple as click run and sit back til its over. You should also make sure youve installed in proper order as well.

DirectX first then mobo chipset then GPU then sound card etc as needed.



And I thought Win7 used a red screen not BSoD?

[bradley02391]

ok lol good luck

[Kenisis88]

Nope its def. blue.

[Jfool]

Kenisis there is a way to halt the screen so you can copy down the error code. Im not 100% up to speed on Win7 yet (was only a beta tester) but there IS that option so it freezes the screen before restarting. It'll look like a string of numbers and letter like this "0x0000fk8 Exception" and from that code you can determine the cause (and hopefully a fix).

BSoD is almost always a hardware error code (that can be caused by a software issue too, mind ya). I know its daunting to think about "how do I replicate the error time and again to get code?" but that helps a ton.

Personally Id try the Install DirectX latest (came out couple days ago), uninstall and reinstall all drivers in order (plus the wonderful cleaning up between each uninstall to install) but alas thats whats come of todays PC Gamer expectations.

Heck every time I update my one XP Pro PCs motherboard chipset I have to contact Microsoft to activate my Windows installation, even though its all the same hardware and software.

Keep us informed on how things are going, maybe it will help others!

[Kenisis88]

I have DirectX 11, isn't that the latest version? Also I'm going to try calling EA again and see if they have any ideas. I'm also going to try playing other games on the laptop, problem is though the only other games I have copies of are WoW or Final Fantasy XI; so nothing too recent. I really appreciate all the help though, and I'll keep you posted on what happens.

[DeIssan]

What os is it running? 32 or 64bit?

[Les Polar]

I would check with Microsoft first,before calling EA...........

[Kenisis88]

My os is 64-bit, but I think my problem is more hardware related. I would randomly get this pop-up that said Display Drivers were not responding, but have recovered--or something to that effect. It happened once when I was not even playing a game, and Final Fantasy XI which came out in 2003 crashes as well. I'm calling ASUS and finding out wtf is going on, and if they shafted me on this graphics card I got and just my laptop in general.