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Social Site Downtime planned February 16


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#126
Defender_16

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It's 9AM here now by PST. Yet I'm still getting this error and cant connect to the Cerberus network.



Fatal error: Call to a member function getPersonas() on a non-object in /opt/www/social.bioware.com/webroot/redeem_code.php on line 31

#127
Akeashar

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I can play, but I think I'll wait until its all up and running properly anyway.  I need my daily Cerberus News Update before I can play my ME.

#128
Guest_Assassin1_2_*

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that must be why i cant play my dragon age origins then cause i have downloaded content in it and say i need to be logged to play but then when i log in it wont let me :(

#129
Fuury

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I guess I picked a bad day to get some extra DLC for Dragon Age. Oh well, hope they fix it soon.

#130
Sudrin

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Still broken here too.

#131
Agelico

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Fuury wrote...

I guess I picked a bad day to get some extra DLC for Dragon Age. Oh well, hope they fix it soon.

Same here.

#132
jf52

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It's way past 6am PST.



Giving us an update on the situation would be the professional thing to do.

#133
jmarsh07

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It's now 10AM here on the great Pacific coast and still no Cerberus network.
Come on guys, how about an updateImage IPB

#134
I Tsunayoshi I

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I'm having some real bad luck then because I cant get on MSN either besides trying to get logged into the CN.

#135
Dualcode

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For people who have trouble logging in, are you trying manually or just the general automatic checking? because i had to manually connect using account and password again :)

#136
Sartorius001

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Dualcode wrote...

For people who have trouble logging in, are you trying manually or just the general automatic checking? because i had to manually connect using account and password again :)


I tried both the automatic and then manually and get the cannot connect error message still.

#137
Fuury

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I've been trying manually Dualcode, and it just times out. I really want to do some DLC stuff, my party is standing over the corpse of the kings guard right outside the Mages Circle.



And for those that wanted and update, a few pages back a Bioware guy came on and said they are having issues and they are working to fix it ASAP.

#138
BackGroundFiber

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What's going on with CN exactly?

Modifié par BackGroundFiber, 16 février 2010 - 06:17 .


#139
Dualcode

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Sartorius001 wrote...

Dualcode wrote...

For people who have trouble logging in, are you trying manually or just the general automatic checking? because i had to manually connect using account and password again :)


I tried both the automatic and then manually and get the cannot connect error message still.


Have you tried re-connecting to the Internet, or restarting your PC? If both are yes then either you have some weird Issues on your End, or i just got a lucky break, but it was enough for me to just manually punch the stuff back in o.O

#140
Lord Exar

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Guys, check just one page back. About an hour ago, Chris Priestly did give us the courtesy of an update.



http://social.biowar...18473/5#1248372

#141
Elinu

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Having the same problem as anyone else at the moment. Would love to see an update from the devs.

#142
BackGroundFiber

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Lord Exar wrote...

Guys, check just one page back. About an hour ago, Chris Priestly did give us the courtesy of an update.

http://social.biowar...18473/5#1248372

Thanks for the info Lord Exar!

And thank you Chris for the update! :)

#143
BackGroundFiber

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All the site features and working for me now, this means it's all fixed? :D

EDIT: The in-game still does not work... :(

Modifié par BackGroundFiber, 16 février 2010 - 06:47 .


#144
ColdBrew

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Chris Priestly wrote...

Hello everyone

Sorry for the delay, we are having a few network issues that we are working hard to restore asap.

You can still play Mass Effect 2. Start your games, wait for the timeout (you will see a message saying "communication with the mass effect 2 servers has been interrupted'"), then click ok and you will be able to play.

Again, we are working to get things up and running correctly asap. We appreciate your patience. [smilie]../../../images/forum/emoticons/smile.png[/smilie]





[smilie]../../../images/forum/emoticons/devil.png[/smilie]




This does not work for me. I can not load my games because it says several of my DLC is not available. I'm not sure why I am required to have a connection to cerberus to play my single player game?!

#145
todmonsta

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I am trying to play DAO on the Xbox and i am getting the server error still. . .maybe its a sign from Andraste that I should be at the grocery store instead

#146
ColdBrew

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Okay it FINALLY connected but that still doesn't explain why I have to connect to load my save games! I wasn't trying to install any new DLC just the same stuff I've had installed basically since release....

#147
I Tsunayoshi I

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ColdBrew wrote...
This does not work for me. I can not load my games because it says several of my DLC is not available. I'm not sure why I am required to have a connection to cerberus to play my single player game?!


Because it is DLC itself maybe?

#148
Kepha

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ColdBrew wrote...

Okay it FINALLY connected but that still doesn't explain why I have to connect to load my save games! I wasn't trying to install any new DLC just the same stuff I've had installed basically since release....


You shouldn't have to connect.  Try not attempting to connect at all.  If you turn Auto Login in off in options, then on restart it won't even try to connect to Cerberus.  I've got it setup that way right now, and it works, even with DLC.  You have to login to authenticate new DLC, but you can play logged out once its authenticated.  (But it seems to require an active attempt not to login).

#149
stragonar

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Sora Kitano wrote...

I'm having some real bad luck then because I cant get on MSN either besides trying to get logged into the CN.


I was having the same issue until about 30 mins ago, might want to try MSN again.

#150
Sudrin

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As for MSN, amazingly Live ID was having a problem up until about 30 minutes ago (According to Major Nelson's Twitter). A perfect storm of outages.