199 réponses à ce sujet

[Leonick91]

Chris Priestly wrote...

Hello everyone

Sorry for the delay, we are having a few network issues that we are working hard to restore asap.

You can still play Mass Effect 2. Start your games, wait for the timeout (you will see a message saying "communication with the mass effect 2 servers has been interrupted'"), then click ok and you will be able to play.

Again, we are working to get things up and running correctly asap. We appreciate your patience. [smilie]../../../images/forum/emoticons/smile.png[/smilie]





[smilie]../../../images/forum/emoticons/devil.png[/smilie]

huh... so what does cerberus network do anyway then? except take 10 secs to log on and then give us some news which i read on the wiki first anyway??

[victrix]

Acts as another form of DRM/anti-resale/gamestop/gamefly tool and a portal to their DLC ($$$) content.

[Chris Priestly]

Thanks everyone for being patient. Everything should be working again.

[IssacG0ndel]

Chris Priestly wrote...

Thanks everyone for being patient. Everything should be working again.

Awesome, thank you very much, appreciate the work you guys put in. 

Given all the speculation flying around about what was being done regarding Cerberus Network as well, alot of us are either hoping for an announcement about something soon soon - or at least an announcement telling us not to waste too much of our time checking back in every hour for the first hypothetical announcement.

Just sayin'.  I certainly am wasting alot of time checking to see if-anything/what-is announced today.

Modifié par IssacG0ndel, 16 février 2010 - 10:05 .

[taine]

Chris Priestly wrote...

Thanks everyone for being patient. Everything should be working again.

No, redeeming promo codes and Cerberus Activation codes is still not working (in-game or on the website) and I think it may have made all of my codes invalid while not giving me anything for them after I tried entering them on the website. Sadness.

[Recnamoken]

You can still contact EA support, they can help you with code redeem issues.

[VironZ]

What was in the update exactly?

[JustValiant]

VironZ wrote...

What was in the update exactly?

I don't think it was an update, it was "just" maintenance - mo more, no less.

[JC68]

still not able to redeem my ME2 Deluxe Digital Edition key (code not recognized, or cant get response from server error messages)

[VironZ]

JC68 wrote...

still not able to redeem my ME2 Deluxe Digital Edition key (code not recognized, or cant get response from server error messages)

Why not wait until the morning? or tomorrow (depending on where you live)

The key thing to go up after the maintance was

- The website

Things like the Cerberous System etc. will be secondary or teriatry to getting the website back online.

[JC68]

nah, I was able to redeem Cerberus Network. But I thought that according to many problems with DDE promo keys (check forums) they will fix it. Well nevermind, already submit ticket at EA customers support, currently waiting aboout 30 hours for reply

[VironZ]

30 hours? Wow that's bad - stuff like iTunes have on the fly support.

You think that EA would at least give you support 24/7 considering the amount of money their scamming off of us hehe

Modifié par VironZ, 17 février 2010 - 12:32 .

[thewrm]

JC68 wrote...

nah, I was able to redeem Cerberus Network. But I thought that according to many problems with DDE promo keys (check forums) they will fix it. Well nevermind, already submit ticket at EA customers support, currently waiting aboout 30 hours for reply

If you don't get an answer back soon I'd try calling their support number.

[JC68]

well as I am from Slovakia I am not that much into international calling. However will try live chat tommorow

[Defender_16]

Chris Priestly wrote...

Thanks everyone for being patient. Everything should be working again.

Error
Communication with the Mass Effect 2 server was interrupted or has timed out. Please try
again later.

Still getting this message when trying to connect.  Been giving me the same thing for 2 days now.

Mass Effect 2 is already to set to be able to get through my firewall.   I've even tried turning off the firewall alltogether and it still cant connect.

[Tolan_Grimm]

Its been about 3 hours since I installed and registered my collectors edition, and I still cannot redeem my codes. Communication with the Mass Effect 2 server was interrupted, etc. etc.

[PSUHammer]

VironZ wrote...

What was in the update exactly?

If it is unannounced then it was either hardware upgrades, hardware break/fix or code/OS upgrades on their servers....usually doesn't affect what you or I would see.

[Worm Buffet]

Can't connect to any EA games right now... of course it works for all my friends... yay.

[trigger2kill1]

Chris Priestly wrote...

Th3 Prod1gy wrote...

This is an OUTRAGE!!!

Bad spelling. Outage, not outrage.

Mr. Priestly,
WOW, Dude I sure am glad for one to hear you say that. Cause you are easily one of the worst spellers on these here boards.
Perhaps a spell checker is also needed along with the search function.

[Leonick91]

victrix wrote...

Acts as another form of DRM/anti-resale/gamestop/gamefly tool and a portal to their DLC ($$$) content.

well seing how i can play without being logged in it isnt really filling any of those purposes

[radwimp]

Is the game registering still down? Keeps saying my game code isn't valid.

Oh, there it goes. All good here

Modifié par jewbagel, 17 février 2010 - 10:16 .

[BenEar]

new stuff please

Modifié par BenEar, 17 février 2010 - 06:13 .

[Snowraptor]

I dont know what the hell is going on here, or why thier was maintanence issues, im not having any problems, oh i forgot, CONRAND VERNER STILL THINKS I PULLED A GUN ON HIM, or now thinks i did, Is he delusional? Or will we get an update on that?

[BackGroundFiber]

Thank you very much Chris for the update!

I still can't register my promo code though, says it's invalid, already contacted EA on Sunday and they still haven't replied to me...

[Genesis783173]

Anyone still having issues connecting to Mass Effect 2 server? I'm stationed in Iraq and I have no problem connecting to xbox live. But so some reason I can't connect to the mass effect 2 server.