14 réponses à ce sujet

[Collera17]

 Problem Event Name:    APPCRASH
  Application Name:    DAOriginsConfig.exe
  Application Version:    1.3.0.9
  Application Timestamp:    4ab951f1
  Fault Module Name:    DAOriginsConfig.exe
  Fault Module Version:    1.3.0.9
  Fault Module Timestamp:    4ab951f1
  Exception Code:    c0000005
  Exception Offset:    00068b73
  OS Version:    6.0.6000.2.0.0.768.3
  Locale ID:    1033
  Additional Information 1:    f6c6
  Additional Information 2:    86a8665e439732b32db102cb6a5f2231
  Additional Information 3:    2f52
  Additional Information 4:    866c0312b2e5b8a42512d17d5f4f0b4d

Anyone know what that means?

[Collera17]

bump

[Collera17]

bump

[Haisyn]

That's the exact same thing that happened to me when I tried to load it up after install earlier today. Here's the full information:



Problem signature:

Problem Event Name: APPCRASH

Application Name: DAOriginsConfig.exe

Application Version: 1.3.0.9

Application Timestamp: 4ab951f1

Fault Module Name: DAOriginsConfig.exe

Fault Module Version: 1.3.0.9

Fault Module Timestamp: 4ab951f1

Exception Code: c0000005

Exception Offset: 00068b73

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Additional Information 1: abe9

Additional Information 2: 5887739e1bfd9ce44d3797bb528b8fee

Additional Information 3: c3a7

Additional Information 4: 8aae8a3aaf8cfd2a04f55921160cda4d

[Asrayl]

Bump. Good luck, my friends.

[Excaliberete]

Are these problems ever fixed or do they fall on deaf ears?

[Asrayl]

BioWare traditionally fixes and addresses their problems. Contributing to the high regard in which the company is held. Problems like these could stem from a variety of circumstances, and in this case, BioWare itself may not have its hands on an easy correction.



All we can do is keep this issue towards the top so others can see it, respond to it and build on the information available.

[Haisyn]

Well then... bump.

[Haisyn]

bump.

[Haisyn]

Just keeping this toward the top again...

[Asrayl]

Bump. This needs some kind of response, even a "we're looking into it" would be nice.

[Collera17]

bump

[Haisyn]

All right; I'm not sure if this -was- the problem, or if there's another fix for it besides what I wound up doing (factory defaulting the computer is a bit extreme, after all), but here's a bit of further information since I now got the game to work.



I had an error with Vista that, when I'd go into the Computer properties to view the system specs, it said my processor and ram were not available. I did some looking around on Google, it's apparently caused by AIM so I'm not downloading it again EVER, but I digress. As near as we could figure, that was the only thing that would have kept the configuration utility from working... since my own computer couldn't tell it what the specs were.



I backed everything I wanted to save up on a flash drive and did the factory default system restore, set my computer back up, uninstalled all the annoying extras, etc. Got all my drivers and Vista Sys Pack 1 installed again, put the game back on, and now it works.



I don't know much about computers beyond basic maintenance and not being stupid and clicking strange pop-ups, so I couldn't possibly say if there's any other way to take care of it, but I felt it prudent to post about this so anyone else having the problem can check their Computer properties and see if that particular part of the issue was just me or not.

[Asrayl]

It makes sense, the obvious work around would be that if hardware could not be detected, configuration is automatically set to low.

[monkeyfoot34343]

Haisyn, i have vista too, but i don't want to reck my computer, so how should i fix the problem like you did? plz help!