12 réponses à ce sujet

[BloodTemplarRena]

i keep trying to get 3 exclusive item but ever time i try to down lode em it says


CANT RETRIEVE INFORMATION FORM XBOX LIVE PLEASE TRY AGEIN LATER

STATUS CODE 800700e8

what is that and can anyone help me

[wedgehead42]

same here maybe a glich or a update is coming

[wedgehead42]

same here maybe a glich or a update is coming

[BloodTemplarRena]

are you trying to get embris many pockets, amulet of the war mage or mark of vigilance

[LilPika]

It's any of them, Blood. ALL the DA DLC won't download from the game. If you've downloaded them in the past you can get them from your download history. If you've not already got 'em, you'll need to wait till they sort this problem out. I imagine it should be tomorrow, once the working week starts again.

[Oceaniax]

Yeah, experiencing the same problem. Pretty bogus, as my wife wanted to play the game on her XBOX and we couldn't get any of the DLC on the box. Hopefully they'll resolve it tomorrow.

[MeldarPrime]

It may not get sorted out till Tuesday since tomorrow is a holiday here in the states.

Modifié par MeldarPrime, 14 février 2010 - 10:14 .

[KatanaHeart]

Same here (with Stone Prisoner): entered redeem code, it said it was now "purchased," go to download and get the 800700e8 error.



There is absolutely no fix at the moment. We must wait for someone at EA or BioWare to do something. Hopefully someone is aware of the problem at this point.

[BloodTemplarRena]

i was abull to downlode the stuff today you guys suld try downlodeing yours

[Sarah78]

I got a new xbox and tried to download the preorder and collectors items. The items show up in my Available Content as Purchased,but when I try to re-download them, I get this error:



Cant retrieve information from Xbox LIVE. Please try again later. Status code: 800700e8



I can't load my save game because I the downloaded items are tied to the save, but the game won't let me download them again.



When will this issue be rectified?

[UBER GEEKZILLA]

OMG same thing happeneed..i got dragon age journeys dlc and when i download that code comes up n says it cant downlaod is there a patch comin err somthin

Modifié par UBER GEEKZILLA, 26 février 2010 - 05:34 .

[kornd0g72]

I am haveing the same issue error code 800700e8. This sucks!

[daskoon53]

this is what i was told in chat. whether it's true or not who knows...



Victor: Hi, my name is Victor. How may I help you?

: hi victor

: i'm playing dragon age on xbox

: i hear there is a problem with dlc?

: this is from a forum post....

Victor Wachter wrote...



Hello all,



We are aware of issues that customers are currently having downloading and registering Origins and DLC. The team is currently investigating this issue and we hope to have it resolved as soon as possible.



Thank you for your patience. We'll keep you updated with status!

: hey, is that u victor?

Victor: Might be.

Victor: The issue is with DLC registering?

: well i keep getting this 800700e error or something like that. i put the code in in the game and it says purchased, but like i said i get that error

: let me double check the error number

: 800700e8 sorry

Victor: Exact when did you get this error?

: when i told it to download my stone prisoner and blood armor after is put in my promo code in the game downloadable content menu

: been doing this all night since midnight

Victor: I apologize for the inconvenience caused to you. This is a temporary issue and our engineers are already aware of this. They are working to resolve this as soon as possible. I would advise you to please wait for some time and then try again to login and play the game online. If the issue persists, you can contact us again. We will be happy to assist you.

: sweet. um... i doubt it but is there an ETA?

Victor: 24 to 48 hours.

: weak. okay but it's a known issue, that at least sounds promising. last guy i talked to told me to delete my save file...hehehehe

Victor: If you have opened an incident for same issue via our email support system, kindly close the ticket from your end. Is there anything further I may assist you with today?

: uh... no... just get it going because i've talked to LOTS of people about this having the same issue. thanks!