66 réponses à ce sujet

[Xtopherus19]

Got the same problem here. Any update on a fix?

[Vreid]

same problem here after searching the forums and trying out every fix I could find but still get booted back to home page.

[CursedTea]

Same problem here. Highly annoying :|

[Amazon_Warrior]

I'm still "enjoying" this problem too. Have sent a cranky email through the "Help" system, am awaiting a response......

[Jassper]

They must have fixed it for me, and broke it for all you guys

It is still working for me.

[Amazon_Warrior]

Jassper wrote...

They must have fixed it for me, and broke it for all you guys

It is still working for me.

Lucky devil!  'Grats!  At least someone can manage to give Bioware some money....

Modifié par Amazon_Warrior, 11 mars 2010 - 03:39 .

[bdawg3103]

this problem seems to only affect people with recently updated email addresses. this includes new accounts (created in the last few months) and long-term users who've simply changed their email address. if you are a long-time user, changing your email back to the original seems to fix the problem (according to others on the forums), while newer users (like myself) are out of luck until the problem is solved.

not the official line obviously, but what i've been able to gather from reading up on this problem around the forums

[Ruek]

I actually haven't changed my e-mail since I first made an account with Bioware's forum/social system, so I'm not entirely certain that that is true.



In any case, I am having the issues as well.

[strangerous]

For me it's definitely not a new account or changed e-mail issue. I joined before DA was launched, and before I got this issue I hadn't changed my e-mail at all. I did try after though, as I talked to someone who got the same issue fixed a while ago by doing just that - but that didn't work for me. I want to give you my monies, why won't you let me!

[Barzyn]

i am still having the issue, even if i make a new account and stuff it still does the same thing

[Amazon_Warrior]

Wow, it finally worked for me! Goodness knows why, but it let me buy the points and I now have shiny new DLC. I'm pleased but confused. Unless they took one look at my snarky email and fixed it PDQ!



Best of luck to those still struggling!

[Ruek]

I was able to purchase my points as well! Thank you!

[bdawg3103]

Thank you Bioware for fixing this!!!!

[DangerLeague]

Thanks bioware they fixed it boys i can use my new email!

[DangerLeague]

you see enough of us bug them it works lol

[ykarie]

Funny how, after Tech Support told me to just try a different computer (HA!), I log back in with Chrome (chrome doesn't work, use Firefox 2.0) on the same computer (wait, you didn't delete the java something or another that is on my script!) and hit the add points button (stop, please don't prove tech support was wrong!) and it just worked.



Thanks Bioware! Tell your out-sourced tech support to go off-script now and then, it might help.

[Matticon]

ALL FIXED FOR ME! Downloaded and playing. Thanks.