12 réponses à ce sujet

[FaceGrater]

So ME2 has been working perfectly fine the last few weeks since I've had it. Just in the last few days its begun to crash. It will crash at some random point in the game without anything really seeming to trigger it. Whole computer freezes, goes black, music skips and I have to restart it to stop it. Like I said it's been fine the last few weeks till now. Reading around I read that it may be a thermal issue. So I downloaded RealTemp, ran the game and saw that my CPU peaked at 76C at one point. Some people have said thats an acceptable tempurature but more have said thats a bit too warm. Below are my specs:

OS: Windows Vista Home Premium (6.0 Build 6001)
CPU: Intel Core  2 Duo CPU E8400 @ 3Ghz
Memory: 4 GB RAM
Direct Ver: Direct X 10
ATI Radeon 4600 Series (I'm not to savy on these things so maybe this is below whats needed now? Sorry if it ends up being a waste of time with that.)

Appreciate the help ladies and gentlemen. I fear that this is most likely a hardware issue...

~FaceGrater

[D4zed_Confused]

What make is the RAM? I had terrible issues with some Crucial Ballistix and Ballistx tracer RAM (which was Crucial's replacement for the RMA'd set they tested & found faulty). The RAM was *HOT* to the touch when I was trying to swap it about to rule out a faulty stick, must have been in the 70's. Now running 4GB of OCZ Reaper, runs much cooler & hasn't crashed since.

Also worth checking your heatsink & gfx cad aren't clogged with dust.

Good luck.

[Gorath Alpha]

Although the two HD 46n0 cards are now about a year and a bit more old, and a very nice replacement is available, both are still solidly in the Mainline Gaming class at this point. What can you tell me about your power supply? Brand? Model? 12 Volt Amperage?

[FaceGrater]

Thanks so far guys. I cleaned out the graphics card just to be sure. I don't think it's the memory. The brand is corsair for that.


My power supply is an Antec Basiq Power 550 Plus. Do you think 550W isn't enough? Mass Effect 2 seems to be a pretty taxing game. I ran the game again and before it crashed, I monitored my CPU and both cores would almost be at 100%... Maybe thats why its at 70 something degrees C. I'm getting pieces to this problem but I'm still unsure how to fix it or what I need to change. Thanks again so far for the help.


EDIT:
I used RealTemp while playing Modern Warfare 2 and my CPU spiked to 98C at one point. Heat sink/Fan/Thermal Compound issue you guys think?

Modifié par FaceGrater, 16 février 2010 - 06:23 .

[vhatever]

Are you sure it's random and you aren't locking up when doing things with the pause screen up? I've only had like one crash not related to the pause screen, probably close to 30 crashes related to it.

[FaceGrater]

I don't think so. Real temp shows a min and max of temps and the times at which they occur. The game crashed like 20 minutes after I paused and checked. and all the other crashes occurred during gameplay, sometimes when nothing stressful seems to be happening (Like just walking around with no combat going on). I'm kind of sad about this. Modern Warfare, for me, proved its a hardware thing and I think it's the temp of the CPU but I'm not sure. For now I'm just not going to play on it and I'm going to start with the small easy fixes first. Any suggestions would be helpful though too still. I'm still clueless hehe.

[D4zed_Confused]

Are you running the stock cooler on the cpu? I seem to remember some of the stock intel coolers have those horrible press & twist plastic clips, which I have no faith in. I have little experience of the dual core intel chips, I built the kids PC using one, but I leapfrogged them for my own system when I moved from a dual core AMD platform to a Q6600 quad. I have a Tuniq tower on that, so it normally stays below 60C under load. Have you tried taking the case side off & running it open? If it's a heat issue that might tip the balance.

[Visenya]

I'm experiencing the same problem. The game runs cca 30 mins and then freezes, black screen, shut down. Since I installed the game this happened with other games that were running perfectly before too. I think the problem might be in the Direct X. When I unistalled it everything went back to normal with other programs except I can't play ME. Any suggestions how to solve this?

[Watcher07]

typically you shouldn't want to see any temps move past 60, note I said typically. Temperature spikes do happen, but hitting the 70's and 90's isn't just a little spike. Doubtful that its your thermal paste or anything like that (though re-applying it is a quick and easy way to improve temps just in case it is) but more likely you have either a poor performing or failing fan in the mix. Zalman makes really good cpu fans and IC Diamond makes a great thermal paste that could probably drop your temps significantly. Also the temp spikes could be from poor case fans not circulating the air so you may want to verify that they are all working and that you have enough. A quick test would be to run your computer without the side panel of the case for a few days and see if the crashes keep happening. But more than likely the culprit is in the cpu fan or a bad ai bios overclock in the mobo.



Hope this helps.

[FaceGrater]

Thanks Watcher, I'm pretty sure the fan is the culprit as well. I'm going to stop by fry's on my way home and look at some better fans. I'll also run it with the side panel off and report back with what happens.

And yeah D4zed, it's the stock intel fan. I knew it would be a pain in the ass when I put the system together... Those fans don't like to stay in place or hook in very well. Well, thanks again guys. You have been a great help. I'll try some of these fixes and see how they go.

Modifié par FaceGrater, 16 février 2010 - 04:47 .

[Gorath Alpha]

To get a good read on fan activity, install speedfan, and let it monitor fans and temps for you, live as well as logged. It doesn't just look at CPU temps, or just GPU temps, it tries to find all sensors to report on. If the fans are "controlled" through the MB (as CPU fans are, usually), it will tell you how fast it's running.

[D4zed_Confused]

I also had problems on one mobo when the northbridge chipset cooling fan failed, ended up replacing it with a larger passive heatsink, and my current mobo has a heatpipe affair. It was odd, because not all games would trigger it, just the more memory intensive variety where there was a lot of work for the cpu. Been a while since I've had a crash now (that'll jinx it!), so my memory is getting a bit vague.

Good luck with the fans, hope it solves it.

[aynsleygray]

I finally paid attention to the repeated advice of IFREAKINGLUVME on another thread and underclocked my graphics card by 50Mhz. I went into ATI ccc, checked 'Enable ATI Overdrive' and reduced the values for 'HighPerformance GPU clock settings' and 'High Performance Memory clock settings' by 50Mhz. For added security I checked 'Enable Manual Fan Control' and set fan speed to 70% then I disabled Catalyst A.I.

THIS SOLUTION WORKS!!!

I've been playing ME2 all day without a single crash! Cheers FREAKING, geat advice!!!
(If you have an ATI mobile or Nvidia GPU without this kind of option Google Rivatuner, a free programme which will help)

I believe the crash with bars on the screen may have a different cause though and is in some way related to the infamous ati3duag and ati2dvag .dll system failures. I used to get this on all manner of games and found that the installation drivers that came with my ATI GPU were at fault. They installed some freaky masked sub-routine on my system which prevented the core .dll drivers from being deleted or replaced. Old drivers which refuse to upgrade cause system conflicts and a whole day picking through my system registry with several methods still did not purge the crazy anti-upgrade routine.

In the end I performed a full system wipe, reinstalled Windows, binned the ATI installation disc and installed the very latest drivers from ATI's web site right from the get go - it worked!

Anyway, good luck guys and gals x

Modifié par aynsleygray, 25 novembre 2010 - 11:20 .