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help please-unable to login ingame


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#1
Mhorhe83

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If anyone can help me please :) All of a sudden, internet working perfectly, I find myself unable to login ingame. When I try, after a few seconds, I get this message: "System error. Please try again later. If the problem persists, please contact EA customer support".

I haven't done any modification of any sort-reinstalling the game or the OS, messing with the internet options, antivirus/firewall, etc. Worked fine ~9 hours ago.

Also, while trying to access my online profile from the game, I get an odd error message:
"Fatal error: Call to a member function getDOB() on a non-object in /opt/www/social.bioware.com/webroot/include/class_user.php on line 3703"

Modifié par Mhorhe83, 16 février 2010 - 10:49 .


#2
WOITEC

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i have teh same, maby login is down? can anny confirm this?
edit. : cant get online with mass effect 2 either :(

Modifié par WOITEC, 16 février 2010 - 10:51 .


#3
dnd1066

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having the same problem, if that helps. can't login to profile.ea.com, so maybe that's it.

#4
maga998998

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me too, is was working fine yesterday...



any ideas ?

#5
Yazenia

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same problem here and i was fine a few mins ago then all of sudden i got the same error and cant login atm

#6
Mhorhe83

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Thank you for the replies, everyone :) That's probably it, then-at least hopefully :)

#7
Wanya77

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I have the same problem too. I could log-in regularly until yesterday..

#8
Democritus8181

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I Believe its a server error, nothing wrong with anyones account, i too am having problems? It's EA's fault and problem!!!

#9
Miriel Amarinth

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Looks like server error. ME2 entitlements page is also down.



"Fatal error: Call to a member function getPersonas() on a non-object in /opt/www/social.bioware.com/webroot/user_entitlements.php on line 152"

#10
Littlemad

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Cool I was startin to worring. I bought the game the other day, and I totally got involved so much, that I wanted more and more! :D

#11
9r33n

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hmmm ...



does it means that my DLCs won't work ?

#12
Miriel Amarinth

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Ah it's server maintenance...completely forgot that was today.



http://social.biowar...9/index/1118473

#13
Mhorhe83

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9r33n wrote...

hmmm ...

does it means that my DLCs won't work ?


I don't think so, no. I can't vouch for ME 2 but Dragon Age DLC are working just fine, I have them all installed.

Miriel Amarinth wrote...

Ah it's server maintenance...completely forgot that was today.
http://social.biowar...9/index/1118473




Aaaah, much obliged, thank you :) That's what happens when you post before doing a proper search :blush:

Modifié par Mhorhe83, 16 février 2010 - 01:22 .


#14
Schwinni

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Nice that only the ME2 players are worth it to be notified in their forums... :?

#15
Fuury

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I hope it's back soon, I want to get some new DLC stuff.

#16
nubbers666

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yes EA is at fault even there own site is maken trouble for my logging in i cant even play my games that i had to reinstall cuase i cant log on to my ea acct

#17
nubbers666

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On February 16 2010 from 2am PST until 6am PST the BioWare social website will be offline for routine scheduled maintenance. The web team will be working hard to bring the site back on line as soon as possible.



During this period of scheduled maintenance the following services will be unavailable -



* Logging in



* Account sign up



* Purchasing Points



* Purchasing DLC



* Downloading DLC



* Redeeming DLC and/or promo codes



* Registering PC CD-Keys



Thank you for your patience as we perform this maintenance. /images/forum/emoticons/smile.png

#18
Mhorhe83

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Thank you very much for clarifying, katie916 :)



Well we can rejoice, it started working again-at least for me, I hope I'm not an exception :) Thanks for all the replies, I think a moderator can lock this now.

#19
nubbers666

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except they got the times wrong cuase its 8am here and still no chance at me loging in infact it said my acct doesnt exist lol ea realy hates me

#20
Kepha

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Any time any site anywhere says they'll be down for schedule maintenance expect it to take longer to get back up then they say.

#21
Fuury

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Well it's now 11:15 EST so, 8:15 PST and you can log in but you can't purchase points at this point.

#22
nubbers666

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im starting to notice how after updates or site maintneces there always seem to be some sort of trouble gives me lots of faith in ea and bio ware ability lol

#23
momoja

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is it up now? i was able to register my cd key and purchase some points but havent tested the client.

#24
Kepha

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Its supposed to be

#25
Ernesto

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It is still down, cuz I still can not log in