137 réponses à ce sujet

[The_Rev09]

Initial results are that my issues were the result of a faulty power supply, exacerbated by a power-sucking motherboard. I swapped out my 650w Thermaltake with an 800w Rosewill and after a basic testing last night things seem stable. I'm not declaring this mystery solved just yet, I'm going to put it through it's paces this weekend, but I was able to run through 3dMark06 and 3dMark Vantage twice last night with no resets. Previously I would get a 95% shutdown rate running either one, and they both ran twice without issue.

Thanks to all for some excellent suggestions, and special props to Bundy for pointing out that my mobo needs a small nuclear power plant to run. ;-)

More later after testing this weekend.

Modifié par The_Rev09, 11 mars 2010 - 03:41 .

[Tyrax Lightning]

The_Rev09 wrote...

Initial results are that my issues were the result of a faulty power supply, exacerbated by a power-sucking motherboard. I swapped out my 650w Thermaltake with an 800w Rosewill and after a basic testing last night things seem stable. I'm not declaring this mystery solved just yet, I'm going to put it through it's paces this weekend, but I was able to run through 3dMark06 and 3dMark Vantage twice last night with no resets. Previously I would get a 95% shutdown rate running either one, and they both ran twice without issue.

Thanks to all for some excellent suggestions, and special props to Bundy for pointing out that my mobo needs a small nuclear power plant to run. ;-)

More later after testing this weekend.

In future builds, try looking for Motherboards like this one that have a feature called 'Easy Energy Saver'. This feature is one of the reasons why I chose this Motherboard for my next puder build. It'll reduce the power consumption, which also doubles as a way to not need as large a PSU for the build.

[Gorath Alpha]

The_Rev09 wrote...

Initial results are that my issues were the result of a faulty power supply, exacerbated by a power-sucking motherboard. I swapped out my 650w Thermaltake with an 800w Rosewill and after a basic testing last night things seem stable.

I am not convinced that a "Rosewill" branded PSU is worth owning, and I have had a split of experience with the Thermaltake brand.  Two failed right away and had to be replaced, and service was acceptable, if not particularly rapid.  The replacements are still working well enough a year and two years later. 

The brands I can always name as good are Enermax, Fortron, OCZ, PC Power & Cooling, Seasonic, and Sparkle.  The only Rosewills I have seen personally were crap.  

Gorath
-

[The_Rev09]

Thanks for the info, Gorath.



I went with the Rosewill because it was in my price range, was modular, and was over 750w. Given those three criteria, my choices were limited. If it lasts a year, I'm fine with that.



The Thermaltake lasted me over 2 years, and probably would have gone longer, but my mobo replacement was a bit much for it. I've personally never had any issues with TT power supplies, and 2 years is about my time limit before big upgrades, so I'm happy with that.

[The_Rev09]

Well guys, I'm going to call this one solved; my issues were related to a power supply that couldn't keep up with the demands of my new motherboard, probably because of a weak 12v rail. I ran it through its paces this weekend and had no issues at all.



While I'm happy that I was able to get this resolved with everyone's help, it's too bad that the solution to my issues probably won't be able to help many others in this thread. Sorry everyone! Keep at it, the solution will make itself known sooner or later.



Perseverance furthers!

[Myrratha]

I am having issues with the game crashing during the convo cut-scenes, but at no other time. Sometimes it will let me get through one, but will freeze up, locking up my entire system in the process, during the next one. My setup is as follows:



Asus Evo Motherboard

Phenom II 965 (quad core 3.4GHz)

4GB OCZ PC 1600 DDR3, Black Edition

Seagate 750Gb SATA HDD

Asus EAH3870 GPU

Xion 850W PSU

Win 7 x64 Pro

XBlade ATX Mid-tower with 2 additional case fans for added airflow.



Am going to see about the software tweaks posted here by grey to see if they work...but all of us having this issue are sharing an AMD setup.

[Myrratha]

Quick Update. Previous drivers and CCC uninstalled, new ones installed. Getting ready to launch DA: O now. Will get back if problem persists.

Ow! And GPU currently at 54c...a little warm, but to be expected by a 3870. Still within reasonable bounds.

[Myrratha]

Awesome. It is working so far. Will see how it fairs through a few more playings.

[Tyrax Lightning]

The_Rev09 wrote...

Well guys, I'm going to call this one solved; my issues were related to a power supply that couldn't keep up with the demands of my new motherboard, probably because of a weak 12v rail. I ran it through its paces this weekend and had no issues at all.

While I'm happy that I was able to get this resolved with everyone's help, it's too bad that the solution to my issues probably won't be able to help many others in this thread. Sorry everyone! Keep at it, the solution will make itself known sooner or later.

Perseverance furthers!

Hope I was of help!

[Myrratha]

I was wrong. It only worked for one day. Now it is crashing everytime the save finishes loading. Since it is happening after the scene finishes loading, it is definitely a graphics/GPU related issue. Reading back through the thread again to see if I can find -anything- that will help.

Dumbing down graphics to minimum to test issues for GPU limitations as a probable cause, as perhaps an fyi for other owners of a EAH3870.

Modifié par Myrratha, 18 mars 2010 - 01:18 .

[Karnage28]

Been using Direct X9c since I have window xp sp3, my graphic card drivers are up to par, I use a Geforce 9800 GX2 and my game still crashes. I unisntalled it completely and resintalled and the problem still occur, since this problem is so widespread, I am sure it is the patch, they need to fix this.

[Tyrax Lightning]

Karnage28 wrote...

Been using Direct X9c since I have window xp sp3, my graphic card drivers are up to par, I use a Geforce 9800 GX2 and my game still crashes. I unisntalled it completely and resintalled and the problem still occur, since this problem is so widespread, I am sure it is the patch, they need to fix this.

Have you checked the Amps amount of your 12V Rails of your PSU? (Power Supply Unit)

This problem is also widespread. Many don't know the importance of the 12V Rails of the PSU for keeping the Graphics Card adequately powered for it's job. I myself learned of it here on this Site as well. Many PSUs don't give good Amps on the 12V Rails & choke at gaming needs.

Check the PSU 12V Rails Amps & see how many yours gives. 18 Amps is the minimum to run ok, but more is better, like 25+ Amps. If it has 17 or less Amps, then the PSU is too weak to keep your Graphics Card powered when it starts getting hard working at running the game, & won't be able to do it's job.

Also, check if your Graphics Card is ever getting too hot as well. If it doesn't stay cool, that too will directly injure it's work performance & durability & can also cause graphical failure.

Hope I helped.

[Popeandy]

Patch 1.2 no freeze issues. Patch 1.3 freeze issues. Bioware released the patch, Bioware should fix the problem. Not us. We are paying customers who can't use the product(s) we paid for. I appreciate those who are trying to look into this issue and really hope you are able to find a fix but in the end Bioware caused this and owe us a fix.

[Karnage28]

Tyrax Lightning wrote...

Karnage28 wrote...

Been using Direct X9c since I have window xp sp3, my graphic card drivers are up to par, I use a Geforce 9800 GX2 and my game still crashes. I unisntalled it completely and resintalled and the problem still occur, since this problem is so widespread, I am sure it is the patch, they need to fix this.

Have you checked the Amps amount of your 12V Rails of your PSU? (Power Supply Unit)

This problem is also widespread. Many don't know the importance of the 12V Rails of the PSU for keeping the Graphics Card adequately powered for it's job. I myself learned of it here on this Site as well. Many PSUs don't give good Amps on the 12V Rails & choke at gaming needs.

Check the PSU 12V Rails Amps & see how many yours gives. 18 Amps is the minimum to run ok, but more is better, like 25+ Amps. If it has 17 or less Amps, then the PSU is too weak to keep your Graphics Card powered when it starts getting hard working at running the game, & won't be able to do it's job.

Also, check if your Graphics Card is ever getting too hot as well. If it doesn't stay cool, that too will directly injure it's work performance & durability & can also cause graphical failure.

Hope I helped.

I'm not that computer savvy, I am not exactly sure how to check this, but  I can tell you however that I was able to play Dragon Age Origins with patch 1.02 without any issues, I completed a campaign not even a week ago only to prepare for awakening, I never had crashes on Origins last time I played, I installed the expansion with the required patch and all goes to hell. As far as I know, The Expansion is no less demanding then the original version so it shouldnt crash. But it does like many others.

I thought about heat at first, but after hearing so many problems like mine with cpu's that are better equipped then my own in cooling systems and such, I know its not the problem.

I cant recall how strong my power supply is, but I know its fairly recent"less then a year old" and my friend who helped me built it made sure my power supply was strong enough to run everything on my PC.

I must admit, I had seen this problem before but less frequently with another game a few months back, updated my bios and graphic card drivers and it fixed everything. But back then, my issue was affecting many games, not just this one in particular.

[Tyrax Lightning]

Karnage28 wrote...

Tyrax Lightning wrote...

Karnage28 wrote...

Been using Direct X9c since I have window xp sp3, my graphic card drivers are up to par, I use a Geforce 9800 GX2 and my game still crashes. I unisntalled it completely and resintalled and the problem still occur, since this problem is so widespread, I am sure it is the patch, they need to fix this.

Have you checked the Amps amount of your 12V Rails of your PSU? (Power Supply Unit)

This problem is also widespread. Many don't know the importance of the 12V Rails of the PSU for keeping the Graphics Card adequately powered for it's job. I myself learned of it here on this Site as well. Many PSUs don't give good Amps on the 12V Rails & choke at gaming needs.

Check the PSU 12V Rails Amps & see how many yours gives. 18 Amps is the minimum to run ok, but more is better, like 25+ Amps. If it has 17 or less Amps, then the PSU is too weak to keep your Graphics Card powered when it starts getting hard working at running the game, & won't be able to do it's job.

Also, check if your Graphics Card is ever getting too hot as well. If it doesn't stay cool, that too will directly injure it's work performance & durability & can also cause graphical failure.

Hope I helped.

I'm not that computer savvy, I am not exactly sure how to check this, but  I can tell you however that I was able to play Dragon Age Origins with patch 1.02 without any issues, I completed a campaign not even a week ago only to prepare for awakening, I never had crashes on Origins last time I played, I installed the expansion with the required patch and all goes to hell. As far as I know, The Expansion is no less demanding then the original version so it shouldnt crash. But it does like many others.

I thought about heat at first, but after hearing so many problems like mine with cpu's that are better equipped then my own in cooling systems and such, I know its not the problem.

I cant recall how strong my power supply is, but I know its fairly recent"less then a year old" and my friend who helped me built it made sure my power supply was strong enough to run everything on my PC.

I must admit, I had seen this problem before but less frequently with another game a few months back, updated my bios and graphic card drivers and it fixed everything. But back then, my issue was affecting many games, not just this one in particular.

Might wanna check the Wattage of the PSU as well. I found your card's Specs here & it says it needs a minimum PSU Wattage of 580W. If your PSU is a 500 or 550 Watter, it might not be powerful enough. (Specs really matter in puder problem diagnosis.)

Minor sidenote: These Graphics Card Specs seem to seldom ever list 12V Rails Amps minimum recommended amount. Would it kill them to type out one more line of Spec info?

Modifié par Tyrax Lightning, 19 mars 2010 - 04:08 .

[DeathViper1959]

the -dx9 switch did nothing, same as before.



i have tried everything that has been listed, from dissabling my sound in the ini file, to trying differing flavors like xp service pack 2, 3,



whats funny is that i didnt have any problems prior to installing awakenings, but i have uninstalled and reinstalled without awakenings and my slow down to a snails pace in the cutsceens is still there.



the battle with Zeveron goes just fine, but when i try to talk to him after, it slows down so much i give up and ctrl+alt+del. i am at my wits end to solve this problem.

[Sn0okk]

i tried it and it DOES work for the radeon 4650! it runs perfect now. thanks so much ive played for an hour an still no crash

Modifié par Sn0okk, 15 mai 2010 - 01:52 .

[DeathViper1959]

the area's with the worst slow downs to a snail try to move a hundred feet,



the dwarven comoner in the proving arena, when the real evard shows up and i am asked to remove my helmet, it slows down so bad i have to ctrl+alt+del because i just cant get past it.



goining into the inn in lothering, same thing the battle goes great, but after when talking to lilianna, it slows down to a snail crawling a 100 feet.



after the bandits are dead in lothering, it slows down there,



i have not played in over a week now, the slow downs are just to frustraiting, the only thing i have left to try is a lower ati driver instead of the new onw that came on my new system



i will try that, and if that dose not work, then i have been screwed out of 100.00 until such time as a patch comes out, but i will be on my gaurd from now on, no new games until i have seen 6 months of whatever forum the new game has!



"i wont get fooled again" by the Who.

[Writ of Certiorari]

greyhavens24 wrote...

Hi All,

I have been experiencing major problems with crashing in Windows 7 both 32 bit and 64 bit. I tried all the solutions so far posted i.e. Catalyst 9.7 drivers, underclocking the graphics card using ATI tool, setting core affinity, disabling the ATi HD Audio device but with no success. The game just kept crashing and there was no particular patterns to it. Plus when it crashed, it didn't just take out the game (as drivers usually do), it pretty much rendered all software useless as eveything would crash (Firefox, Internet Explorer) which resulted in a reboot everytime it crashed which got pretty tedious I can tell you!

I was pretty much convinced that it can't be down to drivers as Windows 7 32 bit and 64 bit use totally different driver models.

When I studied these forums I found that the problem doesn't appear to be isolated to ATi users either, some nVidia users were also experiencing the problems too, albeit not as much but most of these were using a version of Vista or Windows 7

This got me thinking and after scouring the forum, I noticed that there were very few issues with Windows XP and older ATi cards pre HD3870. I also noticed XBox 360 owners don't appear to have the problems either.

So what is the common link? It appears to be Direct X. Xbox 360, Windows XP and older graphics cards are all using DirectX 9 NOT DX10 (Vista) or DX11 (Win 7).

Anyway turns out that the problem lies in the DirectX implementation! If you run the game in DX10 modein Vista or Win 7 that's when the problems occur. Instead what you need to do is run the game in DX9 mode. This isn't something obvious in the game it needs to be done via a switch in the desktop icon.

To do this follow the following steps:

1.  Right Click on the Dragon Age Origins shortcut on your desktop (or quick launch, menu item etc)
2. Choose Properties from the pop up menu.
3. Click on the shortcut tab in the properties dialogue.
4. Where the box Target: is move to the end of the line after the quote marks and put -dx9
5. The target should then read (if you installed to the default directory, other wise it will be the path to your        installed directory:
    32Bit Windows 7/Vista -  "C:\\\\Program Files\\\\Dragon Age\\\\DAOriginsLauncher.exe" -dx9
    64Bit Windows7/Vista - "C:\\\\Program Files (x86)\\\\Dragon Age\\\\DAOriginsLauncher.exe" -dx9
6. Click OK. Job done.

PLEASE NOTE
Make sure the -dx9 switch is OUTSIDE the quotation marks and that there is a space after the " at the end before you type the -dx9 switch

From a game crashing all over the place to one that is stable in a few clicks and 4 characters!!!!

Hope this all helps guys!! Let me know how you get on.

Just for everybodies information, I'm running:
Windows 7 Home Premium 64Bit (Retail Release)
Dragon Age Origins (Retail Box) patched to 1.02.
AMD Phenom X3 720 (OC'd to 3.7 GHz)
ATi HD4870 1GB
6GB Crucial Ballistix DDR3
Creative X-Fi Xtreme Music

How do I add the -dx9 if I am a steam user?

[vodevil17]

Hello, I'm Italian!I bought the game today! But it all day I'm going crazy because I can not find solution.
The error is APPCRASH.EXE
My system:
Windows7 x64intel @ i5 750 defalut4gb ddr3 g.skillgigabyte gtx 460 SOC
what is the problem? I have tried everything even put the shortcut on the desktop -DX9! I really have tried all the solutions on the Internet!
Perhaps I'll never play this game!
updated drivers, directx aggiorante distribution, c + + updated to x64! Now I'm downloading the latest version of realtek, last attempt.
all other games work except this one!

[vodevil17]

and....during the initial splash screen, if I press any key on the keyboard there is a crash



keyboard: microsoft/razer reclusa

mouse: microsoft/razer habu

[vodevil17]

SOLVED!!



my problem? oc guru (program for oc by gigabyte) is not compatible with dragon age. -.-



I closed the program near clock and dragon age work fine!! finally I can start the game

[Milandor]

Playing it in windowed mode fixed it for me :S

[RaenImrahl]

Duplicate post deleted.

[ElitesamuraI26]

Has anyone got the STEAM version?